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November 2023 by Bob Lou
If there was a negative point, I would give it a -100 for this bank. This is by far the WORST bank ever. All the workers (starting from the managers) are unprofessional, rude, and very sarcastic. They talk back to the customers in any kind of way. They lack work ethic, simple knowledge and they all dont really know what they're doing.All the workers at this bank treat customers as if they're criminals when they walk in. If you're withdrawing money, forget it. You're bound to be treated like you're there to rob the bank. They whisper to one another as if you're making an illegal withdrawal, they find ANY reason to tell you to go back and bring an additional doc, and the list goes on. THIS IS OUR MONEY in our bank account. Mind you! - Maybe they don't like to see customers withdrawing money cause they barely have any in their own account, but that does not give them the right to treat customers as if we're walking in to rob the bank.SOMETHING DRASTIC NEED TO BE DONE AT THIS LOCATION OF TD BANK. THIS IS UNACCEPTABLE!!!!
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June 2023 by Joserin C.
don't come to this location if you want to waste 40 minutes and not even get your OWN money withdrawn from your account and on top of that get profiled because of your race
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February 2023 by Ms J
I am not for sure why this bank got such poor reviews. I was just there yesterday. There was one bank teller who was very cordial and professional and another bank representative tending to customers. I asked where the nearest chick fil a was since I had to drive back to DC. The security guard gave me precise directions and I got my meal and was back on the road.
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January 2023 by Ms J.
I am not sure why this place received such a poor rating. This was my first time going to this bank. And there was one bank teller who was very cordial and professional. It wasn't busy inside about 11:00 am I was the only customer. Then I asked where is the nearest chick fil a and the male security guard gave me directions, which was precise. So, if I am in Bowie again and need to go this bank, I will.
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January 2023 by elmurodedavid
People here are very nice. Some customers don't like to wait at all. I went there and they always smiled to me while helping me. They always tried their best to be fast but I can see while reading some comments here that many expect workers to process transactions in seconds and that's very difficult. Very nice and diligent people.
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November 2022 by Stefany Mejia
Extremely rude, unprofessional bank teller I have ever became across to.If you don’t want to be disappointed at TD bank please do not go to this branch
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November 2022 by Adam Moore
If I can give negative stars I definitely would. I’ve only visited this branch twice, once to open an account, which didn’t happen and one other time to get a replacement card and of course that didn’t happen. It’s not TD Bank on a whole, it’s just this particular branch. If you have to go to a branch, go to the Annapolis branch. They will definitely take care of you!
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August 2022 by Jeanine Casey
I’ve only had good experiences at the Bowie branch. They are friendly and efficient.
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January 2022 by Hunter Zamudio
I just want to say thank you to Carlisa she is amazing so professional, I had a problem with a check , and she took an extra step to make sure I have my found available, she is a life saver, thank so much Carlisa you are the best !!
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December 2021 by Jeanell Massey
Told me false info that because my number wasn’t verified they cant give me my new card but also already asked for my id and social security and had a correct phone number for me. Then when i asked how to verify the number even tho that didn’t make sense, they shrugged they shoulder “idk” like how do you not know and that’s what people get sent in for sometimes is to update there phone numbers. Had to call the 24/7 number and they said none of that made sense. The people in here have no idea what they are doing.and i havnt been able to access any of my money for a week now because they told me false info and wouldn’t give me my card
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September 2021 by ProDa Stig
I'm a TD customer from Canada and now here in the states. The service in the Bowie location is very unprofessional and the employees does not have a clue what they are doing. They need basic computer knowledge to begin with and a decent training which they lack very much. Grocery stores cashier's can do a better job than these folks at this location. Go to Annapolis location for better and reliable service.
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September 2021 by Jeff Tomitz
Unable to manage their time dealing with customers effectively.
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August 2021 by Karuna Biswas
I'm a TD customer from Canada and now here in the states. The service in the Bowie location is very unprofessional and the employees does not have a clue what they are doing. They need basic computer knowledge to begin with and a decent training which they lack very much. Grocery stores cashier's can do a better job than these folks at this location. Go to Annapolis location for better and reliable service.
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August 2021 by Proshun B.
I'm a TD customer from Canada and now here in the states. The service in the Bowie location is very unprofessional and the employees does not have a clue what they are doing. They need basic computer knowledge to begin with and a decent training which they lack very much. Grocery stores cashier's can do a better job than these folks at this location. Go to Annapolis location for better and reliable service. What a shame.
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June 2021 by Red Brown
some of the tellers at this location move extremely slow. they act as if they could care less if they are there or not. the manager at this location is very kind, but he really needs to enforce some of the tellers to be more present and positive, far as their attitudes. the location is very clean.
