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December 2023 by Branddon Alston
They always get the job done and generally for a fair price. One of the few dealer service centers I trust.
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December 2023 by Cornell Solo
Antonio (Service Advisor), you rock!
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October 2023 by Marjorie Brown
Lewis Grimes, the service consultant provided outstanding customer service.
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September 2023 by Lisa M.
I am extremely dissatisfied with the service at Toyota of Bowie. They told me twice they ordered a part for my car. When I called to check on the status it still has not been ordered. Think twice before going there. You have been warned. The "Service Advocate" needs to double check the meaning of an advocate. Even after speaking to the Service Manager my problem has not been resolved
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September 2023 by Mrs. Chong Won Kwak
I am Mrs.Chong Won Kwak & today is 1/21/2020. It has been many years ago in 2004-2005 year that I lived near this Toyota of Bowie Maryland service center and took my Toyota Sienna minivan 2004 year style that was new and their service was terrible. I waited for hours with my young children who were very young at that time. It was difficult by myself with two young sons in apartment and taking my minivan to have maintenance service and repair that they keep telling me they fixed but did not. I paid much but not any service because the customers do not see the employees/automobile technicians servicing peoples automobiles in their service garage/work areas. In own country and to good citizens and it does not matter, female or male or age because it happens to whoever they target to bully. And it is not just in this Toyota building. I am thankful to be alright and not hurt in my minivan, but these ways needs to stop. And the retaliations when speaking up is wrong because all people need others to help speak up or notify these wrong ways to us and others who get these problems, too. It is not the Toyota company, but the non oriental employees here in United States of America.
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August 2023 by Ali Jabbar
Great team, loved everyone very friendly and respectful, Eric, Ray and Lauren are the best.
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August 2023 by Monica Brown
Excellent service! We just dropped off my Moms car for tire service, and all the technicians were helpful; approached my Mom as soon as she pulled up. The tech who worked with her a couple of months ago remembered her and jumped right in to help! Great customer service is what it's about! We were told it'd be ready approx 430pm. And based on the experience so far, I believe it.
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August 2023 by Carlos Bright
I have been a consumer at Toyota of Bowie for over 20 years. I do think their recent prices can be a bit too high, I assume due to inflation. I recently had my 2017 Toyota Camry SE serviced on July 13, 2023 and the price was $993.36. My Service Consultant, Lewis Grimes has excellent social skills. I only feel comfortable taking my vehicle to Toyota of Bowie to get serviced. Whenever I had any concern regarding my vehicle, Rose M. Bayat, Director of Customer Retention assisted. My overall experiences over the years at Toyota of Bowie has been excellent.Charles E. BrightToyota of Bowie ConsumerWashington, D.C.
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August 2023 by Kim Nettles
Daniel Korode is a great Service Advisor! He had me in and out in just one hour! We was professional, courteous, knowledgeable and friendly! Thanks Daniel!
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July 2023 by Queen
I was greeted by Elizabeth who prepped me for Service sales rep, Chuck, who has excellent customer service skills and is attentive and informative. He walked me through the entire process and when he had a meeting he ensured I had a point of contact, Antonio, who was just as helpful. RRR had a shuttle take me to the local town center for lunch while I waited. Overall, it was a great experience from everyone that assisted me.
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July 2023 by Mikel A Walker Sr
I have been coming to Toyota for a while. For the most part, the service has been good.However, I do think that they can be a bit high in price. But my overall all experiences have been okay.
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July 2023 by Uzoma Ozuzu
Excellent customer service and always timely mannered.I also recommend Chima Joe!If u want a 1st class customer service, go to Chima Joe's office.He will definitely make you smile
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July 2023 by Gladys Williams
Toyota of Bowie was great, I took my Toyota Highlander there for the regular maintenance service, and my advisor (Jose Perez) was wonderful and professional
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June 2023 by Bobby Singfield 2
I had a lengthy repair. Dan Cookson is who I worked with and he kept me in the loop the whole time. They were out of loaner cars at first, but he called me and got me into one as soon as it came in. The service was great, I highly recommend.
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May 2023 by Stephanie Abraham-Middleton
Danica is wonderful. The entire team is professional and courteous. Excellent customer service.