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January 2024 by LisasArk CritterRescue
The hand carry baskets are hard to find. Either you want people to shop and buy a lot or just what they can carry in their hands if they don't want a full cart? That is my biggest complaint next to always finding expired food like salad dressings in the produce dept and expired food throughout the store. There seems to be no quality control?
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December 2023 by Lili N
Found everything we needed. Only thing was that the water refill station is broken and I needed to refill my water gallons.
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December 2023 by J M.
I went here to get chicken tonight. Get to the counter, and read the sign that says "Chicken until 8 PM." I'm there at 6:15 PM mind you. And the two young teens running the area are turning people away saying, "We're out of chicken." I go up to customer service and ask them why chicken cannot be made? Customer service calls down and asks the same question . The response they get is, "Hold on, we will call you back." And then, after the decide it can be made, it takes half an hour to get chicken. That should take seven minutes. Then, I go to check out. The item won't scan and my light starts to blink above the machine. I see a girl standing up at the front kind of watching everybody, but then I see somebody come in, and she fist bump him in the chest. So I think, maybe she doesn't work there. Eventually, I walk up to her, and she confirmed she works there. I explained what happened, and she has this puzzled look. So I have her come over and watch what happens, and then she's able to fix it. Why is this store paying people who clearly either can't do the job, don't wanna do the job, and are incompetent?
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November 2023 by Karen Byers
Delivery Service...You pay for this service! and your delivery comes and you get OUT DATED perishable items and smashed rolls( because when you put rolls in with fruits and vegetables).TWICE IN THE SAME MONTH.Customer service answer is sorry it will not happen again.
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October 2023 by Gary Grissett
Was surprised they had tropical produce that I've been looking for. If I knew they would carry them consistently, would shop here 1st.Need kawana( horn) Mellons for sure.
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October 2023 by BradyPhotography
No disabled carts charged and ready to go, 2 just sitting there dead and not plugged it at all!!!!
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August 2023 by zram80
This Safeway is a disgrace. It’s almost insulting the type of produce put out. You don’t see this level of a poorly managed store in other neighborhoods. I had higher expectations when I first moved here to the Brandywine community. When I first got here I hoped that it was just a one time thing with the rotten produce but it’s an ongoing issue. I hope that at the corporate level these bad reviews are seen and not overlooked. I’d rather drive to other stores further up north where things are much better. I wish I could give this store 0 stars. I really do.
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August 2023 by Kggloey Pwuoaf
This is one of the worst Safeway stores ever. The employees are very uneducated and rude especially the employees that work the front desk. The customer service desk is the most worst, they have these young unprofessional guys that work there. There are two of them that are really rude and bad , the young white guy with long hair in his mid twenties and and short black guy with an Afro. They both should be fired for how they treat customers, shame on them all I will be calling corporate about this matter.
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August 2023 by Marie Tate
the store hours on recording and listed online for this location are 5am-midnight, but I went to the store at 11pm last night and the store was closed, the hours posted on the door are 6am - 11pm, I called and spoke with a customer service rep and she confirmed the hours are actually 6am-11pm daily
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July 2023 by Sharie Martin
Purchase 2 items, cash register wasnt working ask for help Cassandra the manager yelled shes going to have to wait. Very Rude Manager Cassandra. To early in the Morning to be rude. It's your job to help your customer
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June 2023 by Robert Martel
It's clean and friendly, not a lot of for traffic. I recommend this store for shopping and family experiences.
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March 2023 by Mr. U. Umo
This Safeway has to be one of the worst managed stores in the area. Resdy made sandwiches are never there yet there is a section for it. The very few sandwiches they leave there look old and the bacon on some is a color I've NEVER seen. The worst and most disgusting thing is their restrooms. Floors ALWAYS sticky and smells of strong urine. Employee use these restrooms as well which is scary to think about. I guess they don't have anyone clean around the store or restrooms. I would expect more in an area where the average home is $400K and up.
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December 2022 by Marcus Walker (Magnum Mediatainment)
It was a very clean store as most Safeway locations are in this area. It was extremely overpriced, again, as most Safeways are in this area. The one exception that stands out is in their meat section. You can find some good deals from time to time on different meat case options.
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December 2022 by Chandre Coleman
I had my groceries delivered today and this is my 5th or 6th time receiving rotten fruit. If your store associates are shopping for the groceries why would they send this. This is poor customer service and I am tired of it. You all owe your customers better service than this. I will be reporting this to your cooperate head quarters. Very Very unacceptable!
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December 2022 by Pink Diva
Visited On A Sunday Evening. Needed Items From The Produce Department. All The Produce Was Picked Over and The Shelves Were Bare. Very Long Lines, Only 2 Cashiers Working. So I Opted For Self Checkout. For The Area, I Would Think It Would Have Been A Better Shopping Experience But It Wasn't!