-
July 2023 by Brigitte Everett
Yesterday while my husband was attending a meeting and before going out to lunch with him at the very nice restaurant Tarks next door, I stopped by Matava Shoe and clothing store. I liked the shoes in the windows. I decided to go in and saw a pair perfect for my upcoming vacation. We were about 3 customers and 3 sales assistants and a small dog roaming around at the time. I was not greeted as customary (pretty important if you want to sell your shoes)! A very nice customer asked me if the dress she was trying on looked good on her? I proceeded in telling that, it looked very good! I was giving her my honest opinion that she really appreciated! No sales assistant was attending to her! Sudenly, the older rude sales assistant plonked herself between the customer and I to make sure we stopped interacting! So, I decided that, I would come back after lunch for the shoes that I had decided to purchase. Out of all 3 assitants not one saluted me on my way out! Just plainly ignoring me! I mentioned the whole episode to my husband over lunch and it was decided that they were not going to stop me buying the shoes (I felt like Julia Roberts in the movie "Pretty Woman", when she is very badly treated in the very high end store in LA!! HAHA! So, here I went again, and they totally ignored me...I had to go to the counter for one of the assistants to find my size if possible. The young woman never addressed me, she went to get the shoes, pass them on to me to try them on, still in total silence. I decided that I would purchase them, though the shoes are very expensive! I travel all over Europe and same shoes go for a quarter of the price! So I took the box and shoes to the counter! No help from the 3 of them! The transaction was done in total silence! Then the middle age assistant standing next the silent young assistant asked me finally a question: "Do you come here a lot?" What????? As I left the store, not one of them could mutter a thank you and goodbye!!!!! The rudest experience in 27 years since I arrived in the US.
-
June 2023 by Mark Manthy
Lovely selection of exquisite footwear for your classy lady.They young lady who helped me was knowledgeable and charming. A great shopping experience.
-
January 2023 by Nikki R.
Great selection of beautiful, trendy shoes. Better prices elsewhere, but the ambiance is lovely, the mall it's in is charming if way overpriced.
-
November 2022 by Rachael Bohorfoush
The saleswoman’s was incredibly rude and unhelpful. I came in a few days ago and nice man helped me…I came back today to purchase but changed my mind after being treated terribly by this woman. I will NOT be returning. I highly recommend not giving them your business!
-
October 2022 by Maria Caschetta
Great selection of shoes from Italy, Israel, and Spain. Love the fit and look.
-
October 2022 by Nadine T.
if i could give less than one star i would. the lady who owns this shop is very rude and has some very strange policies; policies that will ensure that her customers won't return due to their unfair and ridiculous nature. i was going to return to the shop later on in the season when warm weather comes around, but due to her nasty attitude and poor business practices i will not be returning ever. i can get shoes anywhere else, and have a much better experience as a customer! don't shop here :)
-
September 2022 by Pamela Jeter
Deliciously addictive. My go to store for all things unique. Employees are knowledgeable and quick to respond. Overall, lovely area with easy parking.
-
June 2022 by Janet Brown
Beautiful shoes and accessories!! The prices are on the expensive side. $$$
-
December 2021 by Clare Mentine
Very unpleasant experience ordering from this store. The staff was extremely rude and and when I tried to return a pair of shoes I was simply told they were final sale. I found the same shoes from the manufacturer were the retail price was 99.00 and this store sells if for $380.00 dollars.I do not recommend wasting your money and peace with this store.
-
June 2021 by Kim Lawson
Always a great selection
-
January 2021 by Ed Lizard
Sidewalk sale, can't resist.
-
March 2020 by Barbara Thursz
Great shoes. High end store. Fabulous professional and helpful staff.
-
January 2020 by Leah Goldstein
Great staff, willing to accommodate the customer and knowledgeable about their stock.
-
October 2019 by Senora Neal
The ladies are very friendly and helpful. The service and customer care is great!
-
April 2019 by Jasmine Leigh Morse, PhD
I had a very horrible experience at this store yesterday afternoon while looking for shoes for my wedding day with my sister. I walked into your store specifically because I had admired a pair of shoes from the window with my mother the day before. I came back the next day after making a purchase at Bare Necessities just moments before. When I entered the store. I noticed a small dog without a leash. Unfortunately, I am terribly afraid of dogs, and immediately backed out of the store. The salespersons saw me, so I waited for a moment thinking that she would restrain the dog while I looked. She never came to the door; she just continued to talk. So, I asked my sister to go in while I stood peering into the glass door trying to tell her which shoes I was interested in purchasing. An older woman came over to "assist" her as I pointed and tried to talk through glass, in an effort to tell my sister which shoes I wanted.
