Metro by T-Mobile at 5600 Ritchie Hwy # 4 offers unbeatable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and efficient staff, who provide knowledgeable and honest service. Many have had positive experiences, noting the patience and support from representatives. The store is praised for its excellent customer service, with returning customers expressing satisfaction and gratitude. While some have mentioned issues with phone communication skills, the overall sentiment remains positive, highlighting the dedication of the staff to meet customer needs. For those seeking reliable prepaid options and exceptional service, Metro by T-Mobile is a recommended choice.
Saul was amazing. He helped me pick out the right phone for my needs. He was polite, professional and very friendly. Was even joking around with my kids. He explained everything to me clearly and made sure I was happy with everything before I left. Thank you Saul for your amazing customer service.
June 2025
I went to the store while another customer was heckling out of Kamran and taking pictures and screaming at him. I was gonna leave but I decided to stay and Kamran gave me the best deal ever. Good representative and honest work. Been dealing with him for a few years now
January 2025
they don't have good phone communication skills . Came back a few weeks later and got everything I needed. they did a good job taking care of me
