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March 2024 by Marie Mobuary
The associates at this location are absolutely horrible. Is it okay to lock the doors before closing time? This type of behavior should be addressed. The people of this community do not deserve to be treated so poorly. Whoever oversees this building, please look into the comments. All of these people are not wrong, the same rude people have been at this location for years, treating people like absolute trash and it's not okay
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January 2024 by John
Worst location ever horrible customer service the employees are terrible at the job
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October 2023 by Caro Al
This place is like any other USPS locations where majority of lady workers do not want to work or help any customers. There were multiple instances where I had to deal with this nasty lady at the counter. One time she did not want to set up my PO Box because she did not feel like it.Another instance was when she did not want to check if my packages were there so she told me to go to another location, which I did and only to be told to go back because it’s not there. It turns out my packages were there the whole time — thanks to Mr. Cooper for checking.
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October 2023 by Head ShakerBeatz
Today a guy in a pink shirt closed the shop talking about he don’t get paid pass 12:30pm people has an appointment at 12:30. And they dont do notary
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July 2023 by Jessica King
Always closes early, before 5. They don't have a self service machine so you have to wait in line for everything. If someone is getting a passport plan to be waiting in line for atleast 20-30 min. No access to po boxes after hours. No package drop off (with already paid postage) while they are open either.
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July 2023 by A Madison
This post office steals packages I have had 3 packages from 3 different companies not delivered by Brooklyn Park every time I called it's the same scam the tracking number was correct but the business placed the wrong address on the package how can a business do that that's not true this post office steals beware watch out the customer service inside is awful I get better service at a prison
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May 2023 by Bonaires Bistro
They will steal the contents of your package and deliver an empty envelope. When asked the mail carrier says.... It was like that when I got it. Thieves!!!
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March 2023 by Jerri Stewart
I've lived here for almost 5 years (since 2018) and the Post Office was supposed to be being overhauled because the community complained so much, even the Postmaster met with the community to discuss concerns. If the overhaul happened, it just made everything worse. The customer service at this location is horrendous. Don't expect to wait less than 30 minutes. The employees clearly don't care about their jobs and it shows through the way they treat the customers. If you don't have to go to this location, DON'T. Go to another Post Office.
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March 2023 by barbara ramey
Why is it when the woman deliver mail they be on the phone texting sometimes the be 20 mins in front your house just texting someone.when the men deliver they get it done and be gone why is this very upsetting how the mail is and the woman lose or forget to leave orders that you expect that day .
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February 2023 by alex
i wish i could give this a 0 star, the clerk was rude, she had a terrible attitude, all i wanted to do was to drop off and she was handling my package like if it were a soccer ball, this whole experience was terrible
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January 2023 by Anthony Ricottilli
They have lost 3 packages of mine, delivered to the wrong address or lost totaling in value of 400 dollars.
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December 2022 by Alexander A
I just want to say that the staff of that public station for the people do not have the corresponding treatment of the "workers" that it seems that we have to treat them as the owners of our mail and perhaps also put up with their bad treatment to finish as quickly as we can! !!! I'm tired
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October 2022 by angela troska
Went to the post office at exactly 1:00. I needed to pick up two packages as I cannot have them delivered because of porch pirates. They said nope we're closed at 1:00 on a saturday, oh and don't look now Monday is a holiday so the next pick up would be tuesday. I asked the gentleman very nicely, please I really need these two packages for this weekend and he literally said too bad you have to get out of the store right now. Just go to FedEx next time
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October 2022 by Amanda Wiater
It looks like they don’t open at 10 on saturdays, but rather at 10:30.
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August 2022 by Alima Coulibaly
To be fair:-Pros: Cheaper international packages shipping price.-Cons: 30 mins wait, then cahier sent me back to fill out an additional form, another 30 min wait ??♀️: Spent almost 1h30 min ??♀️??♀️??♀️- USPS can do better passport appointment scheduling / have 1 dedicated window for long passport appointments and allow shorter transactions to flow through… Also give instructions for transactions and avoid sending people back…Well I will stop ? here smh…
