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November 2023 by Allison Swift
I called this CVS to have my RX transferred before a holiday and for some reason they had it filled at a less convenient CVS where I had to drive farther then waited in line behind about 20 people for an hour which is typical of the WRONG CVS they transferred my script to.
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September 2023 by pat duncan
We have had great luck with pharmacy tech Kolton’s accuracy insuring rx tops are those seniors can open when alone. Judy keeps the coupon machine running when it acts up insuring all get their freebies to use that day while in the CVS store :-)
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September 2023 by MAC Cover
This review is specifically about a rude, dismissive and unprofessional pharmacist by the name of "Jay" who was on duty 9/2/2023 around 9:30 a.m. at 7035 Indian Head Hwy, Bryans Rd. Maryland, 20616 (Store ID: #1838). I recently tested positive for COVID and was anxious to get paxlovid so I called CVS pharmacy and ended up speaking to Jay. I told him about my situation and asked if he could prescribe paxlovid and he said no that I should go to my primary care or some other place. He was very dismissive and was not interested in assisting me. Then I asked if I could get the meds through their tele-health clinic and he said no. Jay did not have a clue about interacting and providing professional customer service. He was a complete buffoon and consummate j**** Immediately, I made an appointment with their CVS telehealth clinic and was prescribed paxlovid because I was symptomatic and quite ill. CVS telehealth prescribed paxlovid which was filled at pharmacy where "Jay" worked and who said I could not get the meds. Why does CVS hire nasty and rude people in their pharmacy department at the Bryans Road, Maryland location when then can do better? It shows a lack of respect and concern for their customers who deserve better.
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August 2023 by Ruby Thomas
The sales team at the Bryansroad CVS provided exceptional services. I was looking for a certain product and could not find it. The manager assisted and also the sales person I think named Mani. She was patient as I was trying to decide on the product and she willingly showed me other products. It is sooo good to find friendly services.
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August 2023 by Michael A “MAMSR” Monroe, Sr
It was mid day and not busy. Usually in the evening, when busy, there is a wait at the Pharmacy counter.
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July 2023 by Pamela Reid (Jafragirl)
CVS is always a pleasant shopping experience. Every time I stop to pickup or drop-off prescriptions I always find something else I didn't really need but purchased anyway. They have a lot of unique items that are calling your name.
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July 2023 by Ashlee Lester
I stopped in just to grab a couple quick items. I didn’t expect to have such a lovely experience at a CVS! I would go out of my way to return to this specific location, thanks to Connie and Alexys! These ladies made me feel right at home and I actually really enjoyed talking to them. They were attentive and super helpful. Alexys didn’t just point me in the right direction, she took the time to show me where my requested items were located. The store was spotless and I appreciated how Connie was circulating through the aisles engaging with customers while inconspicuously tidying up and cleaning as she went. Our conversation felt like family rather than the generic “hi how are you”‘s. Connie and Alexys worked really well together and their positive attitudes were infectious. Give these ladies a raise, they definitely deserve the recognition. Will be back!
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May 2023 by faith
Charged higher price for items, when asked for accurate price, manager said that the price was for different items when the shelf label clearly showed the same item name and description, along with other same items.
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March 2023 by Hung Over
Stopped going there for Rx's. I now use Med Surg across the street. Easy, fast and friendly.
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March 2023 by Ceylan
The store is easy to get around and the pharmacy a gem!
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September 2022 by jessica marshall
This is the worst establishment I have ever encountered!! The staff is rude and uneducated in their field. They always say medicine and vaccines will be ready in a week then say it’s on back order. They need to be shut down or all staff needs to be replaced
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September 2022 by rodney wright
This is the worst cvs I've seen in in many years the pharmacy technician was rude in. Language and demeanor made racist statements and refused to give me medicine for covid relief this pharmacist said he was on break causing me to not have life saving medication he said that I have to come back after an hour
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June 2022 by S Parker
This pharmacy is atrocious. I can hear a light skin gentle man behind the register saying the b***** word etc. How the heck is this place managed? ...This is exactly why certain people can't get a job!!!I can say the lady at the register had been friend and the dark skin male . Management please train your staff better smh.
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April 2022 by Arvid Lee
I am waiting in the line for a pharmacy pickup.I am next inline . Out of the blue the pharmacist tells me that the pharmacy is going on break. Sorry I have to come at another time. Just like that. No sign no warning no nothing. Horrible customer service. Taking my business somewhere else!!!!!
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April 2022 by Isaiah Thompson
The pharmacy is working diligently to provide professional and fast services. I appreciate their efforts.
