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January 2024 by Ashley Burrell
Needs better customer service. I made an appt over 2 weeks ago for a pedicure and they texted me the day of and asked if I could come 30 min later. When I arrived, I waited an additional 15 minutes all for them to service someone who walked in after me. They then ran the water for my pedicure and had my feet sitting in cold water and asked if I could wait another 10-15 minutes. Smh
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January 2024 by summer Dailey
I don't have a problem with everything, but the ONLY thing that really gets on my nerves every time I go is the attitudes I receive. Everyone I nice, but the only person who really ruins my mood is Nancy. If you ever go to this nail salon, PLEASE pick anyone but Nancy. Seriously, she does everyone's nails with a bad attitude and a rough pace.
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September 2023 by Victoria A. Gellings
Go see Henry! Nancy is extremely rude and hasn’t learned in however many years she has been in this country, that Americans value respect and politeness. Neither of which she possess or doles out. Sonny is extremely volatile. The one time I worked with him, he screamed at me, calling me absurd names.Henry, on the other hand, should open his own salon. His work is beyond any others. And we’ve all been to a few. So, if you want talent and expertise, ask for Henry. But, expect to wait. Don’t rush him. And he doesn’t rush through you either. So I’d give the SALON ONE STAR, but HENRY TEN STARS ⭐️ ⭐️⭐️Services: Nail designs
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September 2023 by Leah Robinson
Horrible first they don’t answer their phone second the time on their website and door don’t match that they open or close third I got their she said I had to wait an hour I said okay then she proceed to tell me while I waiting that she can’t do my toes I need to come at another time how unprofessional I should’ve known how it’ll be because they have no clientele!! 0/10 definitely wouldn’t recommend very unprofessional!Service: Pedicure
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May 2023 by halima adem
You Stuckbut next time make sure my nails are okay because last time when I came you literally chopped thru my nails that they bleeded I need to speak urgently to you manager!?
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May 2023 by Shanya Savoy
This was a terrible experience when I finally got to my chair she was rude and rushing. Then charged me for stuff I didn’t ask for I won’t be going here again
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March 2023 by Tricia Terry Wright
My nails are great. My brother passed so i did black with his fav color. They let me walk in. Very convient but they definitely need a nicer, cleaner enviornment.
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March 2023 by Simone Hamilton
I have been going here for a few years and I love it! Henry always does a great job and I always receive compliments on my nails!Services: Manicure
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January 2023 by kyle wachholtz
Had an appointment at 10am and waited for 30 minutes. They will take walk ins before customers with appointments. Place is trash don't waste your time going there. I can see why it gets a 3.1 review. Staff was rude and very unprofessional
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October 2022 by Kendall Gray
I went here on oct.27 and I came at 1:25pm and there were only 2 customers..I waited until 2:20 and I still didn’t get served yet. At 2 a lady came in and said she had an appointment. So they told me to come back later or tomorrow. I would never go here ever again. Calling HR in the morning very terrible service. That one star is only for the lady who communicated with me on what’s going on.
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September 2022 by L G
BEWARE!! Sub par work for the price and dirty tools that are clearly not disinfected. The owner Nancy is extremely disrespectful! Patronize another business who values their customers.Services: Pedicure
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September 2022 by Melody G.
Don't bother making an appointment or walking in. This business is poorly managed and the nail technicians are unprofessional. Do not recommend.
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August 2022 by Vee R.
It was a horrible experience for me and my daughters. The wait was long and the nail techs and owners are disgusting and disrespectful. Spent time arguing with me about what I had called in and visited asking for me and my daughters nails. Didn't have enough mail technicians to do everyone I came with nails. Had put acrylics on my nails but couldn't do my nails so I had to rip the nail off my real nails. And left my 10 yr old daughter sitting in a chair waiting to get her toes done and kept overlooking her to do other walk ins that came in. Would not recommend going to this place. They should be shut down.
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July 2022 by Anonymous User
DO NOT GO TO THIS BUSINESS. During my first visit the employees had a full-fledged yelling match with each otherw, IN FRONT OF THE CUSTOMERS.I have watched customers walk out, and I so did I a few days ago.I went a few more times after that. Wendy and Sonny ( I think that’s his name) are always pleasant. The owner, Nancy, is insurmountably disrespectful. She has ignored me when I have spoken to her, rushes through pedicures and is altogether rude and unpleasant.Henry can be pleasant, given the time of day ?.Their prices are exceptionally unreasonable. Coupled with disrespect, no one should go to this place…. at least not until the receive some customer service and possibly some diversity training.I do NOT recommend this business at all. Go some where else. There are plenty of options in Waldorf.The fact that this business has so many bad reviews and they REMAIN unprofessional is beyond my understanding.Service: Gel manicure
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July 2022 by T Hawk
The work is just okay for the price but don’t waste your time. The door says they close at 6 but turn you away at 5:30. What nail salon closes at 5:30?!
