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“I’m an owner operator and I lease one of their parking spots for my truck and trailer. Mr. Lopez is a very good guy, Knowledgable and has an excellent facility for servicing. He is honest and will work with you to meet your needs.”
“My wife and I have moved a bunch in the last few years. Nothing ever goes to plan, there is always some sort of hurdle. We chose Penske for this move. Like always, a speed bump occurred. Battery died. After calling customer service, I was fortunate enough to speak to Xavier P who SAVED THE DAY. He got a technician out to us as fast as possible and called us to give us progress reports so which made the delay bearable.
10/10 recommend Penske for the quality of their trucks, stellar customer service, and quick response to correct issues free of charge to get you back on the road and driving. Thank you Xavier P!”
“Very quick, friendly, and everyone felt experienced that their jobs and actually enjoyed being there. From the outside looking in; I was surprised at the level of organization and quick turnaround from front desk to hitch attached. I was expecting some level of pushback as I am not the most organized person. The front desk made sure everything was taken care of without any issues. I was able to leave on time and make it to site and complete the equipment move. The return was fast and smooth and I was able to walk in, no wait for the front desk, no wait for a dock worker. The entire experience was friendly, quick, and very professionally run.”
“Ryder was great during my visit, they diagnose my trucks issues and fixed the problem ASAP. Ryder even dropped me off at the nearest hotel and even picked me. Great place to do bussiness.”
“Had a wonderful happy experience at iStorage laplata. Heather was very informative and very sweet. She had a answer to all of my questions and I had a lot. 5 stars. Very satisfied.”
“Overall will definitely be using this U-haul again, this location is super convenient being right off the highway. I do suggest renting your truck ASAP because they are busy busy busy during early spring into summer! They do have a lockbox in case you have to pick up a truck at unreasonable hours. The staff is super chill and nice! ? ?”
“Excellent service at this location and I have never been disappointed when I arrive for my appointment. They will call if Im running a little behind to pickup my UHAUL to make sure everything is ok. Highly recommend them.”
“The entrance was not obvious but it does mention Budget trucks so that was helpful. Very nice gentleman spoke to us on phone and in office. Very simple private office setting but would use again.”
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“5 stars for Bryan! The entire U-Haul computer system was down, the line of irritated customers was growing, he had to politely turn away customers whose transactions couldn't be handled without a computer, and any transactions that could be handled without the computer had to be done by a pad of paper and a cell phone. Bryan handled all of this while taking calls from customers and taking calls from other U-Haul stores to guide other employees through the computer-less mess. I can see why Bryan has earned his position of General Manager!”