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February 2024 by Jordan Nicole
Carla is
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November 2023 by Nathaniel/Javita Douglas
We went to Rita's and purchased 5 items. One was an Italian ice and I have never had an Italian ice with fruit in it at Rita's. It was for someone in my family. He didn't know nor wanted it after eating it and finding out that fruit was in it. He was surprised fruit was in it. After asking the cashier a young girl that made everything to change it she said it was already made so she couldn't change it. We then asked for a discount if we purchased another Italian ice without fruit and she said they didn't give discounts. I guess they also don't try to solve nor address customer's issues either. We won't support this Rita's again.
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November 2023 by Jason green
All year ritasThat deserves 5 stars alone ? ?
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August 2023 by Veronica Valle Evans
Burtonsville. Parking reasonable, outside picnic tables
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August 2023 by Alex F.
This place was so cute! They had red and white stripes as their decor, and also a pretty good outdoor place. The workers were kind, and they brought our order pretty quickly. I got my go-to Rita's order, blue raspberry and root beer Italian ice with gummy bears. It brought out those exact flavors, and I loved it. My friend got the pear ice cream, which they said "I like it" and they said that "they were surprised the small size is still a lot." I guess the small size is a bit large, but other than that, this place is very awesome!
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July 2023 by Tim Dawson
Staff was very friendly despite being slow service.
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July 2023 by Keisha M.
New flavor for the summer is out Peach Ring Italian. It sounded refreshing and delicious. A must try for me. I ordered a large Gelati and paired it with Key Lime Italian Ice with Vanilla Custard. It was a perfect combo for me as the Peach Ring has a nice peachy flavor but a bit sweet so the tart Key Lime toned it down perfectly. I'll definitely be back for another one and maybe with a different pairing. Service was great as I was warmly greeted, made exactly as ordered and fast checkout. Check, check, check . Love me some Rita's
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July 2023 by Brad Shaw
The line was long but worth the wait. Heaven in your mouth !
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June 2023 by Faisal Khan
My favorite thing right now is the cold brew frozen coffee. It's addictive. But plenty of good items on the menu. My kids love the frozen custard with toppings. Employees are friendly too.
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June 2023 by Sourabh Samaddar
A place to grab an ice cream quickly from the roadside.
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June 2023 by danielle boyd
I love Rita’s and it has been a family staple for many years. Unfortunately today I was greeted by a timid server and very aggressive owner. I made a simple request to have just a little less Italian ice and a tad more space for custard. The owner or manger thought it was proper customer service to express to a customer that they could not provide a service without providing a cost breakdown. Even continuing to mentioned that they would be out of business for giving out a small additional custard. I agreed to pay and ask if it could be put on the side and again was refused. I was told I could only receive the additional custard I paid for on top of my cup but they would not have a lid to accommodate the additional custard. Not really sure why he’s in customer service. Worse experience. Try Muncaster Mill Rd, more customer oriented and capable staff.
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May 2023 by Church Reyes
There was a line both times I visited. It was worth it. Many choices, I plan to try them all.
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May 2023 by Mike Boteler
Pleasant service just very slow with a small line.
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October 2022 by Fatmata Barrie
They serve consistent custard and ice but the service is slacking a bit. Probably would benefit from more staff or more training.
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September 2022 by ADAM SEIDU
I enjoy Rita's Ice cream A lot, Will recommend to you all
