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August 2025 by Chelley B.
Overpriced
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August 2025 by Debbie Bruns
Great customer service.
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July 2025 by Repenzla Brown
Found some nice pieces at a good price
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July 2025 by Joy wang
Warm and thoughtful service attitude, a place worth choosing
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June 2025 by R. Cain Sauer
Love their sales! Work clothes stop.
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November 2024 by Irene Blackson
I returned 2 things and the lady that did the return was rude and they also overcharged me for 2 other things that I didn't return.
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October 2024 by Kathleen Davis
I was so excited to create a new bedroom look and found this stunning Autumnal Pheasant bedding! I ordered the entire suite. When the Euro Shams arrived you could CLEARLY SEE they did not match! Totally different color and texture. How an employee was unable to notice that amazes me. I would NEVER SHIP something like that to a customer. I will give kudos to Roy in customer service. He is sending the last sham to me. Prayerfully, it will match one of the shams I have here, and then I'll return the other. Even the packaging is different! The run# and item# are a match so it is very frustrating. See photos.
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August 2024 by Crystal Walker
Love their products, but the shipping and customer service are a nightmare. They sent me 3 bottles of the wrong salad dressing. When I called customer service, they said it was a non-refundable item, so I was stuck with 3 bottles that contain a tomato-based dressing that I cannot eat. Eventually, I was able to email customer service photos for a refund. At Christmas they shipped a cast iron Dutch oven in the same box as china. Shards of glass arrived. Along with the salad dressing, they shipped a glass cake stand. One bottle of salad dressing and the cake stand broke. The seals broke on some of the other jars that were just tossed in the box. The box was leaking when it arrived. I ordered another 3 bottles of Biltmore salad dressing. Again, they sent the wrong ones. I love their products, but their incompetence is maddening and wastes an unbelievable amount of time. I was on the phone for 45 minutes to have a woman who barely spoke English tell me that the wrong items they sent me were not returnable, and I was stuck with them. No more Belks for me.
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July 2024 by Elizabeth Shipman
So yesterday we went to the Lexington Park Belk location. Upon entry we were greeted by a person pushing a 25% off coupon for $5, donations of the $5 go to a local school. What she didn’t tell us was that you could use the coupon that day, but you can’t get your merchandise until the following Friday. So now if I really want what I purchased I have to make another trip down to the store. Mind you, I don’t live close to Lexington Park. To make matters worse, my friend received an email with an additional $10 off for her Birthday. They tell her at the register, that it’s only good using a Belk card which she doesn’t have. They said that she shouldn’t have received the coupon! No wonder they have problems keeping the store in the black when using such sneaky tactics that are clearly bait and switch!! Buyer Beware!!!!
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June 2024 by John Stevens
Amazing prices
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May 2024 by Nancy M Pauls
Nice sales today
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February 2024 by BTDT Capital Area
Always a good shopping experience here. Find things you can't find anything else. If you can't find it you can order it. Tina in the jewelry Dept is phenomenal. Highly recommend to visit here
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January 2024 by William Lennen
Very friendly staff helped me to get a coupon. Store was almost empty.
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January 2024 by Daisy Lopez
The lady in the men's department was wonderful, veo helpful
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December 2023 by Sarah Howard
Good quality for the price.
