June 2019 by Dani C.
If they had a "Negative Star", I would give them that. ***DANGER FOR YOUR PETS****. I will keep it short and simple, don't take your Dog here, UNLESS, you already have a specific groomer that has not caused havoc on your pet, before, or make sure they have knowledge of your pets breed, and what type of fur, and the care that goes with it. Or, If you just don't give a Crap about your Pet, then "THIS IS THE PLACE"... So we Brought in our Baby for a "TRIM", and we were told they might have to possibly shave behind the ears and his axilla, do to "matting". Well, had we known that the groomer was : a) Newby, b) had "NO" experience with our Breed, c) Other Groomers were just as unknowledgeable, we would have never, ever, EVER, left our baby there for the torture, trauma and sadness they caused our boy. He went from having a Full on Fur "Imagine a Husky", only bigger, to a Bald, I mean, completely BALD dog. BUT, she left his TAIL full of fur. When we saw our baby, we were in shock, and not to mention how he was whimpering, and shaking of fear, and prob. trauma. The response we had from the Groomer was, "He was fully matted", so he had to be shaved.. Well, had you know about his breed, you would've realized, that they have (2) coats of fur, and you only trim the top one, and NEVER... EVER..!!! shave them fully. Not only did they traumatize or dog, but we were accused of being BAD PET OWNERS, because we allowed the dogs Fur to be get matted... Ahhh noooo, The Dog gets Brushed Frequently, and Carefully, and ..... YOU ARE THE INCOMPETENT ONE, WHO DOESNT KNOW SQUAT ABOUT DOGS AND THE VAREITY OF BREEDS AND WHAT CARE EACH ONE IS TO GET. & to TOP it OFF, the "SERVICE Sucked, and we still Paid Big Bucks". So, full warning people, DONT GO THERE EVER, unless you want your fur babies abused, and tortured. BTW, (4) days later, and our dog is still not back to his happy self, barely eats, and his skin Now has rash spots, and he is so sad. To top it off. "CORPORATE, was to contact us back, and Like the Staff at the Place.. DID NOTHING.. I originally wasn't going to say a Word, but after reading so many Negative comments on this place, I decided to speak up, and fully warn others of the damage, carelessness, and lack of knowledge and compassion this place has..