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February 2024 by Sabrina Scott
Just went for a basic pre-paid drop off. I like the self-reciept station to get a timestamp for yourself and the ability to drop off the package in the bin. Saves time to not have to wait in line with a pre-paid slip already on the box. I can see myself using this place more in the future for packages.
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January 2024 by honorine nocon
My sister took me to The Shipping Store to send family items and heirlooms after our mother's death. Sean and staff were very kind and thorough. Everything arrived at my California home in perfect condition. I am very impressed with their shipping services and, ever more so, with their customer service.
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January 2024 by Dan Purcell
They always get it done, pleasantly and without fuss.
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January 2024 by Cali 82!
This place has been good to me...I've been a handful of times and each experience has been good..I've been treated with respect and even helped to write something done when needed ..Also needed some tape and was helped their also,,it's sad to see all the negative comments because I couldn't and wouldn't want to have experienced what these other costumers had to endure..But their are 3 sides to every story.
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November 2023 by Daniel H.
Super helpful and nice and also just as important, fast. All you need from a shipping store.
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October 2023 by Andrew W.
$3 charge to use 24" of clear plastic shipping tape to ship a box purchases at there store. This business should be ashamed of themselves for penny pinching customers this way.
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September 2023 by Chris Hague
I called to find out about returning Amazon stuff. Sean was extremely helpful explaining the process to a 60 year old woman via phone. Thank you so much !!!!
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April 2023 by Jeff Webb
This might be the worst UPS store I've ever been to. They will not give you a receipt for a drop off. They will not scan your drop off to make sure that you get confirmation for the drop off. It doesn't matter what your drop off is. Whether it's $5 or $5,000, you just put it in a bin, not behind the register. So anybody can come and just take it and since they didn't scan it, it's not accounted for. And to make matters worse, they will not hesitate to talk down to you. There are plenty of other places to use in the local area within a mile of the store. Do not use them.Edit after response. I agree, not a UPS store. So let me correct. Worst shipping store I have ever been to. Also, I have been to the store multiple times due to the convenient location and I always been very courteous. I have asked each time for a receipt and never been given the instructions on how to get a receipt or sell printer receipt. Also. Thank you for confirming that the store does not take possession of any drop off items. Anyone can go and look at my hundreds of reviews and see that I almost never give a one-star review. I have wanted to give a one-star review of this location for a very long time but of withheld because I hate doing it. They have finally earned it.
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April 2023 by Zeeshan Shaikh
I called before asking to a print out of an estimate to ship a box. I was told to stop by and when I got there the lady told me I didn't ask for that. She tried to convince me I was wrong rather than apologizing for the confusion. Poor customer service.
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January 2023 by Emily Clark
I normally use the shipping store for shipping packages and I've never had a bad experience until today. I drove 30 mins here for a rude employee to tell me "they're closed" an hour before their posted closing time. I arrived at 1:01 and they decided to close at 1 today and wouldn't help me even though I was standing at their door. People were planning on 2pm today and changing hours last minute is bad business.
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January 2023 by Jessica Hadsell
Love this place! I can drop off pre paid shipping packages for FEDEX UPS AND USPS all at one time!! Super helpful when you have multiple packages.
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December 2022 by Emily C.
I normally use the shipping store for shipping packages and I've never had a bad experience until today. I drove 30 mins here for a rude employee to tell me "they're closed" an hour before their posted closing time. I arrived at 1:01 and they decided to close at 1 today and wouldn't help me even though I was standing at their door. People were planning on 2pm today and changing hours last minute is bad business.
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October 2022 by Ken “Kenpo”
DO NOT DROP OFF PACKAGES HEREI dropped off a FedEx package with a pre-paid label here and FedEx never got it.I spoke with the manager and they do not keep track of packages in their possession as any type of proof they had it at any timeUnprofessional and will not do business here anymoreThis situation cost me over $100 because they refused to give me any proof they had my item when it was dropped offUpon reading the other reviews, other people have the same issue where they drop off an item and it "gets lost" and they refuse to provide proof they ever had it.
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August 2022 by C. Johnson
Just a heads up- Don’t use for UPS pickup!Although they were nice and friendly, I’ve never had to pay a $6 “pickup fee” when collecting items from UPS.My best guess is because it’s a third party store - so I’ll head over to the UPS store in Leonardtown from now on.
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July 2022 by Chelsea Lima
Literal lifesavers. UPS lost my package recently- Sean assisted me with efficiency and patience and ended up resolving all my issue. I trust this facility 100% when shipping anything. Thank you, Sean!