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March 2024 by Brandon Case
Doctor Slack was amazing! Staff is kind and understanding. :)
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March 2024 by Emily Berens
You are in excellent hands at Visionworks in the Wildewood Shopping Center. Finding quality eye care hasn't been easy these days, but Optometrist, Dr. Slack, takes the time to get to know you and your issues/concerns, thoroughly explains any tests and exams provided in-office, and offers the best options for vision correction. Dr. Slack and his team (Alex is very helpful and patient) are very polite, kind, address your needs, and will accurately order your prescription. I highly recommend this healthcare practice and will be returning! Thank you for all your help and guidance!
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February 2024 by Alanis Walker
Everyone was very kind and attentive. Thank you to Katie the general manager for all her help today!
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February 2024 by Cena Pilkerton
I don’t normally leave reviews however, I thought customers should know how terrible the service was at the California, MD Visionworks. I had an appointment scheduled for 1pm and it is now 2 hours later and I’m still sitting in the waiting area. The phone has been ringing off the hook and they haven’t bother answering. The staff has been very immature and rude. This store seriously needs to close. You have lost my business.
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February 2024 by George sibley
I had a very good experience with good customer service at Visionworks
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February 2024 by James Collins
My wife and I had appointments 20 mins apart,we both had to wait over 1 hour to be seen by staff. We were notified that our glasses were there and to be picked up. Went there to pick up our glasses 2 times, each time was told that it would be a 30 min wait or more. Every time I go there the waiting area is always full of people waiting and no staff to be found maybe 1 staff member, appear to be greatly under staff. The only reason I gave them 1 star was the ease of making the appointment, after that, saying it's been completely down hill is a understatement.. If I ever get my glasses this time I will not be returning to visionwoks..the worst service ever..it's got to be better than this.
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January 2024 by Donna French
I absolutely loved the doctor. He was awesome and very invested into giving me the best options available.
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January 2024 by Diann Thompson
The staff was outstanding. The Dr. answered my questions and was truly professional. I recommend Visionworks in California Md
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December 2023 by Kelly Bell
Great staff!
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December 2023 by Brad M
60% off until 12/31 got my Ray Ban frames and premium progressive lenses from $880 to $357. ?
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December 2023 by Lynn Savoy
Great customer service, pleasant, professional and a large variety of glasses. Pricing affordable. Doctor knowledgeable, listen to concerns, very thorough in explaining test results. They make you feel important the moment you walk in. Thank you, vision works!!
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December 2023 by Barbara and Lloyd Conley
Have been getting exams and glasses here since they opened, not happy with previous company. Excellent doctors recognized signs of glaucoma and a retinal tear and sent us to specialists the following day. For glasses, they are wonderful. Today I went in with a broken pair that were four years old and discontinued. Danny searched the cabinet drawers, "just in case" and found the exact frames and 60% reduced! Left with new frames and my same lenses from the broken frames!
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December 2023 by Michael Savarese
COMPLETELY UNSAT! I will not return to this establishment. They are slow, unorganized, and do not communicate. I waited over an hour past my appointment time for my exam and when I returned to get my glasses a week later (because I couldn’t get my glasses the same day because they ran sooooo late and I had other commitments), I literally sat for 30 mins waiting before the front desk clerk advised me that he had to take care of patients with appointments first. Would have been nice to have known that in the beginning. I will take my business elsewhere and would advise you to do the same!!!
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November 2023 by John
If you have a choice between going to this store and going blind, go blind. It will happen anyway because the wait for service is interminable. And forget about advance appointments. They mean nothing. The appointment I made a month in advance and for which I arrived for 15 minutes early was cancelled without explanation.
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October 2023 by Jeffrey Dionne
Went to VisionWorks after visiting my regular optometrist and getting a very expensive quote on new sunglasses. VisionWorks was 1/2 the cost with equivalent quality. My glasses were cracked and VW was able send them out for lens replacement at a minimal cost. Very positive experience.
