-
January 2024 by Lawrence U Mbeh
My rating has always been five stars but this time ,I'll still maintain 5 starts . I couldn't recognize my car ,thought they'd charge me for car wash but was their way of doings. Thanks and I'll be back?
-
December 2023 by William Jackson
I came in for a scheduled six month maintenance, while there I told them I had a tire pressure light on. They took care of both and detailed my car, within the stated amount of time. I will be returning to this dealership from here on.
-
December 2023 by J. Smith
Majeed and Scotty were very helpful and professional through the trade in and buying process. They listened when we told them what we needed, made sure to be detailed in the areas where it was requested and ensured we were beyond happy before we left. I have been referring friends to the dealership already!
-
December 2023 by A Wabi
Customer service at passport Toyota was perfect. I couldn’t ask more than what they did. They washed my car without my request. You don’t get such good service on other places.
-
December 2023 by glennleech21
I had the best time at the dealership, got me in fast and was so friendly and keep me and my wife update to date with the process! Got to give a shoot out to the service associate Phillip doing suction a good job!
-
December 2023 by Joseph Brown
The Service representative Lamone Taylor is very helpful and has a great attitude for working with customers. Hopefully he will be encouraged and supported to keep it up over his career. It is very challenging working with the public over the length of a career.
-
December 2023 by Chris Johns
Ruchell was so great to work with!She made the car buying experience enjoyable. Car was delivered exactly as it was communicated to us.We look forward to working with Passport in the future
-
December 2023 by Bertram Vaughan
Passport Toyota is THE spot for servicing. To me there is no other. They treat us like family. They have conversations with us about our vehicles, the upcoming services, and hear our thoughts about the car. Mr. L. Taylor and Ms. L. Hunt are the best!
-
December 2023 by Linda Clark
Service Manager, Lamone Taylor was very pleasant, thorough and professional and informed me about my vehicle every step of the way. Great service experience.
-
December 2023 by regia Acheampong
The associate was very professional, compassionate and empathetic. He provided the best experience. I’ve had a Passport, Toyota, and I really appreciate, engaging the gentleman thank you very much.
-
December 2023 by Vanessa Thomas
I had The Best Experience with Passport Toyota on Tuesday, Nov. 28, 2023.Service Manager Lamone was all about the business providing me with product, info, my car needs and respect for my time. I am totally satisfied and my car is fixed❤️
-
December 2023 by Quinee Carmon
I had a great experience this past weekend at Passport Toyota. I was the first customer of the day, I arrived as soon as the doors opened. My previous car had been stolen and I needed a new one. I did some research and decided on a new RAV4. Sam helped me throughout the whole process. He listened to what I wanted and delivered exactly that. Michael in finance was extremely helpful as well. These guys were very knowledgeable and I am overall happy with my experience. Thank you!
-
November 2023 by Edward Flanagan
I had an excellent experience with Passport Toyota, thanks to the efforts and attention of Ruchell Rosima!! She was great every step of the way, and we love our new Camry Hybrid!! Thank you, Ruchell and the folks at Passport Toyota. Well done!!!
-
November 2023 by Clarice Coward
I arrived @ 6:50 am, immediately I was greeted by Bright or Brice, who was starting up my car, as I approached the door Lamone was there with a warm good morning, as he would be my advisor, the stars were aligning nicely.My experience could not have gotten any better except Marlon the technician was right behind me opening the door asking about the car.This all took place within 15 minutes, I waited as long as I could then asked for a loaner that didn’t happen but a Uber ride was provided by Lamone.Thanks Passport for the top tier service and the phenomenal customer service given to me by everyone involved including the Lady who assisted with the Uber and the cashier at the closing of the ticket.Top tier customer service is what I always give and I received that with Passport Toyota of Marlowe Heights.Clarice C.Services: General repairs & maintenance
-
November 2023 by Rebecca Holt
Nothing but great things to say about Passport Toyota. Traveled from out of state and my salesperson Samuel F helped me from start to finish in getting a car that exceeded my expectations. Stefanie M in financial services was awesome as well.