Concentra Urgent Care at Steeplechase is known for its friendly, helpful, and understanding staff. Patients often praise the team for their professionalism and kindness, which makes visits pleasant despite occasional longer wait times. The staff members, including nurses and front desk personnel, are attentive, courteous, and efficient. One staff member was highlighted for exceptional customer service, remembering patients' names and creating a welcoming atmosphere. The physical examinations and drug screenings are conducted with professionalism, and the overall experience is described as wonderful. Although busy, the staff works quickly to get patients in and out, maintaining a positive environment. The team’s combination of efficiency, friendliness, and respect makes Concentra Urgent Care a reliable choice for care.
My time here in Physical Therapy has been amazing. My trainer Kenneth Luong was very knowledgeable and understanding. He knew exactly what was needed to get me back to myself! The entire staff made this time here very rewarding. Thank you all!
September 2026
Tonya I believe that is her name is truly an asset to this establishment! She made my DOT appointment enjoyable and performed her job with genuine care, professionalism, and a positive attitude. Kaiser Permanente would benefit greatly from someone with her talents. She deserves recognition for providing such excellent service!
September 2026
I was treated here for a work injury. Kenneth and the entire physical therapy team were consistent,kind, and helpful in aiding me through this transition. If I had to do physical therapy ever again I'd definitely come back.Thanks Again
