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March 2024 by Carol Banks
Had an appointment for alignment/tire rotation. I was totally impressed with the excellent customer service and atmosphere of this establishment. Customers are treated with respect and services were completed efficiently and in a timely manner. Will definitely recommend.
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March 2024 by Leandre Nathan Ibouili Koumba
Great Experience Took care of my brake issue at the last minute and the same day
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January 2024 by Tiesha T.
Love coming to this good year when I show up my car is ready to go Justin is a really big help he going to make sure things are getting done
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November 2023 by Salai Shelles
Thanks to Mr. Anthony Holmes and Mr James for allowing us to pick up a tire for our 2007 Jeep Cherokee today at the last minute. Their professionalism was above and beyond the call of duty! I will recommend them to all of my friends and colleagues!
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November 2023 by Kia R.
This shop is absolutely amazing. The customer service is exceptional and their patience was commendable. I worked primarily with Justin (the office manager I believe) and he answered all of my questions and did an amazing job helping me and my car pass the state inspection. As someone who doesn't know much about cars, I appreciated Justin's ability to explain the issues to me in a way that anyone would be able to understand. I'll definitely be back if I need any additional assistance with my car.
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September 2023 by E Carter
The technicians are helpful and knowlegeable, the only problem I had was to put a deposit towards tires I was going to purchase anyways.
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August 2023 by Tashi “Sharron” Reese
Larry and Anthony are always the ones to greet me by phone, but for the most part, ALL staff here are very helpful. They all have positive attitudes and are kind and passionate about helping you either find the problem or fix your car.
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August 2023 by Kevin Miller
paid 200 bucks for nothing ,guy said my car needed a special a/c line which is everywhere when I looked it up
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July 2023 by Alex M
I would also leave this place zero stars if I could. Every time I’ve come here there’s some kind of issue. Either the techs can’t do something as simple as patching a tire, changing oil, rotating tires etc due to some reason I’ve never encountered anywhere else, or they’re just aggressive and standoffish. Interesting enough, as a mechanic myself, I’ve checked the references they’ve given me each time and they’re always either stretched or just plain BS. I get the point is to sell tires, but that’s all they want to do. They don’t want to repair anything; they’re gonna hock tires.Get your work done somewhere else, and for sure don’t try to get a simple oil change or tire rotation done here. There’s a better shop right down the road called Freestate Auto. Literally one minute away, just go there. Don’t waste your time here.
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July 2023 by Phoebe McClincy
These guys are always awesome! Super friendly and helpful and very quick service. My go-to service place!
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July 2023 by Julissa Slovensky
Traveling from NC, pulled up with a flat and they made us a priority!!! We were in and out! Thank you!!!!
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May 2023 by Nichole
Where do they find these people ?!! Asking a simple question & providing a simple response is a challenge. Providing basic customer service skills is also quite a challenge. Too bad I can’t give zero stars ?
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May 2023 by Sonja H.
Great service had oil and filter change Called in appointment with no problem. Great manager at this location Excellent customer service highly recommended. keep up the great service.
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May 2023 by Tiara Lewis
If I could give this place zero stars I would. The staff at this Goodyear location is not only incompetent but lacks customer service. I took my car in on Wednesday for brakes and to fix whatever issue that was causing the check engine light. In googling (their words) and trying to fix the issue they created ANOTHER issue with my car. After day 3 with my car, they finally admitted that they could not fix the car and I would have to take it to the dealership for further assistance. Their consolation? They wouldn’t charge me for the fix…..when they didn’t fix the issue but created another one! I had to argue to get an additional discount which brought the cost of the brake service down. I spoke to the ignorant store manager Larry today (because he was in Vegas last week and there was no other manager) and not only did he not apologize, he did not take accountability for the failures of his staff. He also stated that he would not be paying the dealership fees to get my car fixed after they messed it up. He also proceeded to say ‘the dealership only charges $150, I work with dealerships.’ This is ridiculous being that I HAVE the receipt showing that I paid more than that. I have incurred additional costs due to Ubers, missed appointments, dealership fees, etc. for a problem that Goodyear caused. Even with the discount (that I had to fight for) I am still not made whole financially. This has been the worst headache and really shows the lack of proficiency here. I will NEVER take my car back here and if you were smart, you wouldn’t either.
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May 2023 by Candice Davis
Been having issues with my new car. Because of the excellent service before I knew where to go. I came in and Justin I believe his name was told me exactly what was wrong. I was able to drop my car up and pick it up the next day. All the gentleman there were very knowledgeable. I’ll be back next month for my oil change in my other car.
