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September 2023 by Anijah Butler
This is by far the worse community i have ever lived in. i suffered with no ac for 2-3 months. The property manager is very inconsistent as does not care about tenant or their concerns. I had mold in my apartment due to a neglect in maintenance and leak in bedroom, washer/dryer in kitchen area and leaking toilet, my toilet literallu lifted off the ground with no seal to it for 5-6 months. I was told by the property manager Johnny that the companay has no money to fix anything in the aprtments and alot of units remian empty because they dont have the funds to fix them up for future tenants. Nor fix current issue with tenants. I had several mouse wholes that i had to cover on my own because they can not pay pest control to come out. I mean the list goes on and on. If you wany any assistance from them, take them to court. They will neglect you and still try to charge you extra fees and rental payments. These are just some photos of how they destroyed the room and could not fix it and the mold found. I can not post them all due to legal reasons.
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September 2023 by Shanita Lee
I hoped that moving here was going to be a good move but I was sadly mistaken. Air didn’t work mice problems and nats as well. Only lived here for three weeks.
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August 2023 by beautiful williams
hello and wow, there is a visible difference on the property, the rental office and the maintenance. i love the fact that porchia, johnny and erica really care about the residence. i am a long term resident and at times i felt it was about corporate and not the community. i can SEE the difference and i really appreciate the effort of these guys in making it a community again i now like it when i get home
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June 2023 by Shakiyah Evans
I would give this community 5 stars if anyone reaches back out to my email I sent days ago. RPM Management has yet to get my to me or our rental office here at The Meadows at Capitol Heights and the rental office management such as Ms. Porsche and Mr. Johnny Xayamath does such a great job with very limited resources due to the fact that the Company who owns this community has regional managers named Ashley Ducre who makes promises about fixing issues in the units and unexpected up charges on rental ledgers, not keeping her word and then going M.I.A. I understand this community’s frustration with the rental office staff but in all honestly, look what they have to endure on top of the problems in our homes at this community; no consistent employees with rental office management (other than Johnny and Ms. Porsha, no frequent communication/check ups with the residents who pay rent and have no heat or AC, grasshoppers, beetles, and water bugs in the units. There’s no security on site and cars are being broken into, unit fixtures snd upgrades due to this being an older standing community and uninvited furry and flying friends. I’m new here and this is my very first apartment living on my own and by far the worst experience. I’ve seen 7 new rental office staff members and employees in the past 7 months. I’ve only met the regional manager Ashley Ducre once and spoke once on the phone out of the entire length of me living here. This community and rental management has potential to be very beautiful if someone from RPM living or whatever they are actually step out of their lovely corporate offices, come to our community and actually hear us out and do something and not just make false promises and written documentation just word. It’s funny how they email the residents about when the pool closes and to pick up dog feces but not email us and tell us their closed for the day, just have the doors locked and residents talking to the rental office representatives through the locked door. Someone needs to response to my email.
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June 2023 by Sharrieff Albari
I have to give big Kudos under the guidance of Johnny and Porsha with this new management here at The Meadows in Capital Heights formally (The Verona) This is the fifth management I seen come through since I had an apartment here. I must say the atmosphere, energy, and professionalism hits you so positively now once you enter the property management office doors! I believe just with my experience with Johnny that this is the manager that will turn this Apartment Complex to a resident where tenants could be happy, safe, and comfortable! They made it welcoming and easy to resolve issues from what the old managers put us all in. Thank you personally Johnny Xayamath for your professionalism, gratitude, patience, and understanding in helping me with my dying concerns and unpleasant situation. You made it a priority and that’s what tenants need, a problem solving (ear) manager. I also like to thank you Porsha for your professionalism and patience. Please Keep up the great work! We finally have a management that’s about and for the TENANTS!
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June 2023 by Rachele Jackson
This place is bad from outside to the rental office. You paid your rent and the money is not posted to your account, Johnn property manager ain't worth the time of day. It so cramp going on with RPM. They can't your account with out informing you. Manta nice sucks. All they working on are these vacant apartment. The pool can”t open oops did the poll guy get aid. Don't move here you will be sorry. Bugs flying around in your apartment. People money is missing all they care about adding on top of rent money.
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May 2023 by Theresa Farnell
I think that if this property invests in some quality front office staff, they might be able to turn this place around. Stop hiring the hood and get some professional, quality people in there. Thank you, Portia, for displaying professionalism when I called to inquire about my application status. No one wants to expend $250 and not even receive a confirmation of your application even being received much less approved or denied. Where the heck is regional???
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April 2023 by Kee britt
I had booked a tour for today I really was excited it was at 12:30pm also received an confirmation email regarding the tour as well....I was early I arrived at 12:18pm to a note stating that they was on lunch...I waited until 1pm and still no one returned...I left to use the restroom and returned at 1:30pm the out for lunch sign still was present...I was and am very disappointed...I feel if a tour was booked why wasn't anyone present that is very unprofessional.
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April 2023 by Nichelle Wilson
I had 12 o'clock tour today 4/1 and when I showed up to the leasing office no one was there. I wasted my time and my gas due to unprofessionalism.
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March 2023 by Alexis Cannon
Hello moving here was definitely convenient for me due to my job. Looks really niece until their pets come out. It had a bad mice problem and the rental office acts like they don’t care. I have been calling complaining about the mice issue and the and the new manager told me they didn’t have anybody they are looking for a vendor. Smh I have babies and it’s very unsanitary.I have never seen so many of them in my life. Also outside smells like blue plains so you can’t even open your windows for fresh air. Another thing when I moved in I showed proof of renters insurance and how I paid for the whole year as sighing three months im getting charged $14.00 for insurance lapse and still haven’t received my money back. These floors are thin I hear everything from upstairs down stairs and even next door. People get robbed for their cars at gun point around here as well. I would never recommend anybody living here what so ever I been here 4 months and already ready to contact the health department. Need new staff as well they don’t return calls or emails and they just let anybody become a manager. Ms ebony needs to come back because at least she was about her word. Those others is just rude. Not to mention when I just called and telling my issues the new manager act like I was a problem cut me off said he was going to do a inspection by the end of today and just rudely hung up on me. So I called back twice with no answer so I’m guessing he was watching me call because it was two seconds after he hung up. I been trying to find corporate number but all these numbers are inactive smh they need to do better.
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March 2023 by Jason Block
My fiancé and I walked into the office wanting to inquire some information about an apartment, the black guy at the office gave us a bad attitude and on top of that gave no information about the apartments with a fake smile. It’s a shame to have people like him working at the leasing office because we were eager to learn more about the apartment.
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March 2023 by Chanda Taylor
Our community should always be safe clean and pristine because you never know who lives here and who has visitors here
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February 2023 by Latin Senpai1
Never lived there during said timeframe you have all lost my departure paperwork and are now asking me pay over 11k for something you have failed to do. please revaluate your situation fix your auto response system and then notify that I owe nothing. If you wish to continue to falsify and have those in the military pay for something the apartment complex is lying about because that amount is absurd, if nothing is solved then this will need to be brought up to my officers and legal department for infringing against the government for taking Advantage of military members. Please update this before this continues to escalate to court. We will SUE.
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December 2022 by Top Goat
It’s literally so many issue I could talk about. But im going to speak on the BIGGEST issue. I literally mean this from the very bottom of my soul ……THE ROACHES ARE OUT OF CONTROL !! Just go head and continue your apartment search cause if u move around here you leaving with roaches FOR SURE. I’m leaving this review also as a cry for the management to seek extermination help. As a new residence this is insane. I have a better chance of catching 1000 roaches than catching maintenance to come fix my toilet that have never been able to flush that’s also has been running since the day I moved in (btw NO utilities included)
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December 2022 by Morales
Horrible most disappointing “UNMILITARY” friendly I have ever in my life lived in. They don’t care and just want your money. I’ve told many establishments/ Recruiting commands/ Gaining commands to never allow one of their own to live here. Having It Blacklisted to the DOD.