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March 2024 by Mekko Mongeon
Outstanding professionalism and customer service. Thank you Mr. Kawame A.Satisfied Returning Customer!
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March 2024 by LaToya Sutton
I love the Capital Heights, MD Tires Plus location. Everyone is always professional,kind and even laugh at my car jokes. The car service/maintenance is excellent. I go to the Hyundai dealership for recalls “only“. ?Shoutout to Mr. Kwame, Marvin, Carlos & Oscar! #GreatJob ?
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March 2024 by Matt Chamberlin
Got my truck and 20ft travel trailer towed here and the manager Kwame was excellent. A few other shops wouldn’t accommodate the trailer, which I was able to disconnect from the truck.Kwame also kept me updated along the way and it ended up being $1000 less than he originally thought!Got towed there at about 6pm and it was done by 6pm the next day. I’m traveling from Massachusetts to Arizona and this shop saved my journey. Thank you Kwame and the crew.
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March 2024 by Jay Savoy
The wait wasn't too bad and the frontdesk agent Kwami Azigi looked out for me
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March 2024 by George Cook
I called the Shop and Carlos answered the phone, very professionally, and told him what needed for my Benz S550, he can I call you back,he was waiting on a customer.He did and I went into the a hop 45 minutes later I was on my w a y home. Carlos got it going and he gave his word about calling me back. Excellent front desk guy , makes the company look good.MrGeorge L Cook
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February 2024 by Dorothy Jones
Good service very pleased great service
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February 2024 by KiJuana Owens
Carlos has been a great help each and every time I have frequented this establishment for service. He is quick efficient and very helpful. I definitely recommend Tire Plus in Capital Heights!
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February 2024 by Evtte Hinton Brown
The customer service was excellent. They greeted you when you came through the door even on the phone, the young man was very knowledgeable.Can't remember his name but on 01/23/24 that young man did what was expected. However,the wait time for what I needed took longer than expected. That's where the scores of 7 is rated.
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February 2024 by Willie Graves
I had an 8am oil change appointment, key word APPOINTMENT and it took over 2 hours. I did not leave until 11am. The service here is thee slowest EVER! I will not be bringing my car back here EVER!
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January 2024 by Duong Dothe
This place is a scam. Be careful with the store manager. He’s a total liar. First he told me 115$ diagnosis service charge will be completely off if I do the service. But later on he told me I have to do a 500$ service charge to get only 10$ off. What a liar!!! This place is a scam. Will never coming back.
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January 2024 by Angela Gross
There were recommendations listed on my receipt but no one at the shop mentioned them to me. Also, coolant exchange was recommended as required and no one mentioned that when I called or when they called me. If it was required I would have had it done. When I picked my car up the oil change warning had not been cleared and the tps was not calibrated, so I had to wait for that to be corrected.
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December 2023 by Karna Johnson
The staff was friendly, apologetic of the wait time (which to me wasn't bad at all), and attentive. I also really appreciate the honesty. When asked the location of my key for the wheel lock, I told them where it was, but they were unsure of the location and did not want to go digging around in my car. So they asked me to come to the car to get it. That spoke volumes to me.
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December 2023 by Candace Johnson
DO NOT COME HERE - Worst service EVER!! Kwame is a horrible store manager and communicator. I paid for a service inspection and was handed a paper I had no idea how to interpret. The service manager trying to explain it did a horrible job, waste of $10. I received my wheel lock back with a lug nut in it. When I was asked why they were handing me a mug nut he said he had no idea, someone should have called me. I received no communication despite giving a phone number to be reached for concerns or status on my car. The had the nerve to not replace the lug nut but to give me my vehicle back with it missing. I said there are 4 in the trunk had someone called me I would gave said charge me for one or take one from the trunk. After much protest, they put the one of my lug nuts on the tire to replace the one they broke. Will never come here again.
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December 2023 by Josh B B
The worst place I ever been to I brought my vehicle in and explained my alternator was bad they charged me for something else I was covered in my warranty they told me I was good now my car broke down on the side of the road Don’t ever take your business to this location they will lie to your face and take your money.. Just got off the phone with the so called District Manager no accountability with this company please to ALL don’t waste your time or money they are scamming the hard working class
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October 2023 by TeeCee Aikens
Amazing service! Quick in and out and very helpful! Even through our confusion the young lady at the front counter was so helpful and patient!