United States Postal Service
Post OfficesHours:
9201 Edgeworth Dr, Capitol Heights MD 20790 Hours
About United States Postal Service
The United States Postal Service location at 9201 Edgeworth Dr offers walk-in passport services and is one of over 30,000 retail locations nationwide. The organization delivers to every address in the country. Some customers report very positive experiences, praising staff members for being exceptional, patient, professional, kind, courteous, helpful, informative, cheerful, and an outstanding asset. These interactions are described as seamless, stress-free, and the best ever. However, the location faces challenges with customer volume. A common critique is that it seriously needs more representatives for the number of customers. While some find the process for truck drivers to be puzzling, others note efficient service, with a truck driver reporting a check-in and unload completed in less than 30 minutes. Overall, experiences at this post office vary, with some customers receiving excellent service while others note operational pressures.
Most Recent Reviews
June 2026
Slow and disorganized. The African American red hair lady with the Washington redskin goodie at the shipping office is rude and unprofessional. She needs to be replaced.
May 2026
I love coming here. The employees are always professional, helpful and friendly! I actually have two post offices closer to me than this one, but I'll always come here.
April 2026
Passport Process is So easy and the staff makes sure you're OK. Thank you!
More Comments(113)
Nearest USPS Stores
- Capitol Heights, Maryland
