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November 2023 by Sirraya Gant
The owner is rude. I was getting a tire plug and he was so rude I took my key back and went across the street.Service: Tires
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October 2023 by MIKE CHUNG
If you want to find the mechanic shop, just ask what you need and compare the prices with other mechanic shops. Watch out for the hidden cost. Do the math! If they are treating you like a king or queen and giving you a good price, you can't resist leaving your vehicle there.
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September 2023 by Shreif Shata
Called in yesterday for rear brakes, they told me $112 if I bring my own parts. I arrive today and they tell me $150. Refrain from coming to this location as they lie about pricing to bait you.
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July 2023 by Jasmine Better
Went in for an oil change and a safety inspection, kept my car the entire day and got nothing done. Dropped it off at 11: 30 am and i was told that it would take 2-3 hours. I called at 3 and was told they were just starting my car and it would be a couple more hours. Seemed suspicious since right before telling me this they had asked if they could keep my car overnight and I said no. Went back at the posted closing time for them to tell me they were just starting and they actually close at 6 not 4. Then at 5 I receive a call expecting them to be saying my car is finished. Instead they say they never got to it and that I can come pick it up since I can’t leave it overnight. Terrible service and the staff was very dismissive.
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July 2023 by Reginald Cameron
Md inspection, side marker light, and maybe a new hanger for muffler. I went because I heard they were reasonable. I was way over charged for what they did. It will never happen again
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June 2023 by Erin B.
Friendly staff and usually quick service. It's nice to have a Panera Bread and Dunkin just a few steps away (2-3 min walk) so you have a place to work and hang out while you get serviced.
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June 2023 by Yassi Osias
Never ever go to this place for state inspection they will likely steal your money. I went there for state inspection with a new car they failed my 2017 car for tag light and caliper leaking that is fault and end up taking $125 from me. I went back to Honda and everything was fine I get a other inspection in a other place and it pass. I call them and they hang up on me. If I can give them zero I will. Don’t ever go there.
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June 2023 by K G
My car was there April, my ex mechanic messed up my car by not putting a new drive belt on, my friend took it to Alex when I picked my car up it drives like a 2023 and I have a 2010 RL. I was very please. Thank youService: General repairs & maintenance
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June 2023 by Sean Pietras
Do not use this business. They’ll charge for work that isn’t necessary or even completed. They are notorious for taking advantage of women. My wife took our utility trailer in for inspection - built from a Harbor Freight kit- and was charged 145$ ! This is after they had us return with OUR VEHICLE mid inspection, because they didn’t have anyway to test the lights. This morning I called to check their inspection price and was told trailer inspection varies due to the options of the trailer- when I asked for a manager I was hung up on. This establishment is shameful at best.Service: Vehicle Inspection
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February 2023 by Yvette M.
This is the worse place I've ever been too in my life. Let start saying I called there to ask the pricing of a state inspection he said $95.00 mins you I called last week and it was $80.00 I know this world is going up in pricing but not in 7 days lol. Anyway I'm like whatever I need it done so I drive it up there on a Saturday which is first come first serve get there for 9:32am dropped off my keys. Gave me no eta just I'll call you. So on Saturday I know they close earlier then during the week. So I seen they closed at 4pm and I checked my watch it was 4:05 and no call. So I called three times and no answer I'm like oh hell no y'all got my car you gonna answer this phone. Called again guess they checked the caller Id this time and Mr Kim answered and tells me he will call me back in 20 mins. Mr Kim the rudest person in life which seems to be the only person who you can talk to about work and then he has his secretaries taken calls like an answering service. Anyway 1 hour goes by and he calls and says your car is ready I'm like okay soooo what's happening. He like yeah it didn't pass I'm like okay so why it didn't pass he like I'll text you and hung up. I get the list and I'm like what Battery hold down, loose lamp light, lug nuts, 2 back tires, one left strut in the rear, and led headlights. I'm like this is crazy but okay. I call the next day and say let's I get it except the tires. Get the work done and now I'm picking the car up they tell me the price and think imma just hand my card off I said umm where the price breakdown he hands me the paper and first think I see $125 MSI so I say what's that he said the inspection cost I'm like oh naw I was quoted 95$ he said who told me I'm like your secretary who else and I pointed to him cause this my money I'm pointing everyone and thing out. He change the price then I look over more stuff and everything else seem okay. Anyway fast-word pick up my car and my rear back tire making a crazy noise the tire shop won't put a tire on because of this. I take it back within 15 mins and Mr Kim acting like he don't know who I was child I went off. Oh let me pull my receipt and show you who I am I'm the $724.48 customer (like I'm assigned to a number not name) . I'm telling him something wrong he gonna say give me keys and fill out papers and I will see. Umm no is what I said go in your file and pull customer $724.48 out and continue it from there. Then he realize I wasn't playing with him Mr Kim get to rubbing his head and fixing that face mask cause I wasn't leaving nor was he driving my car. Cause he did enough at this point. He gonna say I gotta wait sir I waited 2 days I'm not waiting. Then flicks me off and thought I didn't see it oh baby I called him out real fast and he got real quiet. Anyway I said I will give you 5 mins and I'll be at the car waiting while letting him know he got the right person on the wrong day cause I was beyond upset. I told him it will take 5 mins and I'm driving. He comes out in 3 mins and some seconds and slams my door oh I told him you will be fixing that too if it breaks. Took a ride literally 500 feet from the front door and he like I hear it and then said ok stop and we go back I said no we going for a ride you gonna hear everything to understand. He takes the car back and get to working to make it right and guess what. Still gotta wait another day because someone did something wrong. Got the car back and got these tires on and we finally on the road. I hope my reviews help you cause I know I should of read them before even taken my chances. By the way I had to give 1 star they deserve none
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February 2023 by Mohammad Hossain
Let me tell you something.. i just bought new car .. then i’m going to this shop Chinese shop.. he being so rude when i say how long it will be take.. then i tell him to ,can you inspection my car.. then he did my 2017 honda it was really good car .. then he said to you have to spend $1000 then i approve your inspection .. he trying to robe me .. the. i took it to the other inspection shop.. i pay him only $ 125 he said to me … everything was fine…so now i just want to tell you please don’t go to the shop …. they are is some Chinese guy .. they are too much races !!!!
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January 2023 by A Bell
Locked my keys in my car on my lunch break. Price could have been nicer, but service was great (would have taken insurance company hours to get there). Walked right over to my car, didn’t damage anything it getting me inside. Friendly, fast, and not late getting back to work.
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January 2023 by Qais Haikal
Very high price for state inspection and also they just add faults into cars which doesn’t even related to inspections ,so they can charge you more I won’t recommend .
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October 2022 by Dannie T.
I brought my vehicle to this location in August 2022. I explained I had rotors and brake pads installed 2 weeks prior so it wasn't necessary to replace them. After a drive and cursory scan to determine the noise I was hearing, it was recommended to get other work done. I signed off on the paperwork. To shorten the story, they replaced brand new parts with the same parts and their explanation was ridiculous. I asked for a partial refund and the manager only wanted to give a store credit for the brake pads and return the previous one which I told them how could I verify if they were the ones? I got no where with them. PLEASE USE THIS PLACE WITH CAUTION OR NOT AT ALL.
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October 2022 by Johnnie Taylor
Took my car there. Had a small brake problem. I was told I had a oil leak? Next thing I know my engine is blown....John Kim claimed it was the dealer's fault. He was rude...and I believe they messed my engine up. Take your car anywhere but there.