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May 2022 by Adriana M.
Karla is the woman to go to for cuts and especially colored. She saved my hair from a bleaching disaster. Color corrected and left it healthier than when I first walked in. I come to her regularly now, she's experienced and affordable for the amazing service provided. :)
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February 2020 by Amanda W.
I absolutely love Kim you can not only see her love as an esthetician but her love for people. She always is having consideration what is best for her clients. I have been coming to her for years for both her facials and I used to get my brows done (before I started doing thermolysis). My skin always feels so soft and dewy after my facials. I feel so confident with how my face looks. My inner beauty reflects my outer beauty! Thanks Kim!
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September 2019 by Yazmin G.
I'm only giving them a 4 star because of Sergio's politeness and attentiveness when he saw me in the lobby. As well as his diligence in getting someone to help me with my waxing, when one person was already busy with someone else. I am also being specific because I think this woman is a terrible associate or waxing person. #1: She began by asking if I'd been there before (I said no) #2: she then started telling me in a nonchalant voice about my eyebrows and how unlike they were, how low one was and how bad the other was #she then proceeded to wax them after I told her what I wanted (as full as possible and well marked all around). #3: As she was waxing she was telling me (nothing else) that my eyebrows, in her own words, mixed in pretty badly to my hairline. (Ohk then?) I'd never had anyone talk about how bad my eyebrows are and nothing else. LOL. Being who I am, I was not hurt by it, but I was annoyed at how unprofessional she was and what image she was giving the salon. Granted, I would not want someone like that working my salon. After the first shot, she said ok there you go. And I looked and had to tell her to finish the middle as she rebuttled, "that's what I mean your eyebrow is in and the other is way out." I was in the twilight zone. I had to tell her. Do you know how to wax eyebrows? You align them with the tip of my eye. So this one needs to be waxed more to align and this one you can leave it alone. She continued with "oh. I'm not done, I'm just showing you what is wrong with them there." I tried and harmonize by saying. They look good on the outside that is good thank you. Yes. Can you finish the inside and I still have some hairs here in the middle too. She said no you dont. I took them off. I rebuttled." I can see them right here. Could you please take them off. " After all the mentoring I did for her and tolerance of her unprofessionalism and treatment. She proceeded to wax diagonally into the top of my last eyebrow, when she only needed to wax straight up. Leaving my eyebrow bare and now looking very different from the other one (from the inside). Jeezus. I payed her got my change and ran off, but before I ran away from there I said thank you to her and then said "thank you Sergio" as I passed by Sergio. I would never go to her again. The reason I'm writing this is so that owner takes it into consideration. Maybe it's because I'm Mexican the reason she was so comfortable to say those things? or maybe it's for an unknown reason, but even without the behavior... I ask, Does she know what she is doing? - Beware. I do not know her name. I rather not anyway but hope Sergio knows who I am referring to. I was a walk-in TODAY.
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May 2019 by Tabatha Newell
my daughter had an appointment with this lady .my daughter waited for her 30 mins didn't call my daughter to tell her she was running or anything. my daughter ended up leaving distraught over this mess. This is 24 hours still no call or no show!!!!!! This happen 05-22-19
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April 2019 by Valerie Mitchell
Made an appointment, sent my deposit, received confirmation emails about my appointment and everything. I drove two hours just to get my hair done for her to not show up to the appointment. I waited at the shop for TWO hours waiting for her to show and she didn't show up, didn't text me back nor did she answer my call. I requested my deposit back (she sent it back, thanks) but still didn't call or text me with an explanation a sorry or anything! Just SO UNPROFESSIONAL!!
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August 2018 by Shon Lanier
I highly recommend her! She is very friendly and great stylist l recently moved to Arizona and I swear I will have to fly home to Chicago just for a hair appointment
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June 2018 by Jennifer F.
Best decision ever to make an appointment with Roxanne. The salon itself if very comfortable and inviting. Roxanne is a perfect stylist- she is sweet and friendly and easy to talk to, and her styling skills are out of this world. She gave my hair the perfect color and cut I wanted without me even being able to explain it! I will be back!
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June 2018 by Coleen B.
Used my Groupon for Olaplex, cut, dry & style with Roxanne. She was very friendly, knew exactly what I was vaguely trying to communicate as far as style and gave me a fantastic cut that brought my hair back to life. The Olaplex made my hair shiny and silky, the cut made my already colored hair look multidimensional and sparkling. I am very satisfied with the results.
