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November 2023 by mikayla W
Ash & Oak provided a welcoming experience from walking into the door to the end of my service. Adela listened to what I wanted and executed it perfectly. She was so kind and excited to transform my hair. The manager checked me out and and provided a welcome tote with a personal note that just put the cherry on the top of an already great experience. I look forward to coming back and experiencing more what Adela and Ash & Oak has to offer.
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October 2023 by Cece R
When I arrived at Ash + Oak Salon and Spa, I was offered water or coffee after checking in. My stylist, Julie, was so welcoming and very friendly. Val shampooed my hair and was very friendly. I got a haircut (3 inches off) and Julie did amazing! Everyone is so welcoming and friendly here. I already booked my next appointment at this wonderful salon. I definitely recommend this salon for their hospitality, quality services, and calming atmosphere. I am looking forward to coming back!
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July 2023 by Sarah Blum
Upon arrival, I was offered water or coffee while I waited for my appointment time. I got a quick and well done shampoo then my stylist took a few minutes to discuss ideas for the cut. She was very personable, and the cut was swiftly and flawlessly executed. I was given many options for styling; I chose basic a blowdry, and it looked amazing! No pressure to make a next appointment although I was offered the option. Very good haircut for a reasonable price with a friendly atmosphere, will be returning frequently
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June 2023 by Sarah Atkinson
When you pay 85 dollars for a haircut you expect it to be even at the very least but it's not. The right side is thicker than the left side. It was cut differently on each side, layers on one side, not on the other (I could not tell after the blow dry so I walked out thinking it was fine). Now it is so obvious every time I look in the mirror. Can't believe I paid 85 dollars for this. Never again.Service: Haircut
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June 2023 by anderson chomnou
I went there three times but the last experience was a pure disaster. She dyed my hair way to light compared to what I asked her. After that my hair were damaged for month, in top of that she didn’t even know how to do a brushing on curly hair.
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May 2023 by Madhurya Mahajan
Love ash and oak! All the stylists are very attentive and know what they’re doing!
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May 2023 by Kylee Fazende
I've been an Ash as Oak client for several years, and I have never had a bad experience! I usually go to the Hampden location because that is my stylist's primary location, but the Catonsville location is equally fantastic! The staff are always friendly, and I have never left feeling like anything other than a friend to the entire team. Amanda has created such an incredible atmosphere and culture of women supporting each other that you can't help but feel it the second you walk in the door. The product lines they use are incredible, and my hair has never been healthier or in better shape, even though I color it more now than I ever have before. I highly recommend taking the OI Milk home with you!
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March 2023 by Jessica Jenkins
I booked with Adela for a partial balayage and cut. She helped me figure out what would look good and gave me exactly what I hoped for! She was the sweetest on top of being an excellent stylist. Such a good experience and I booked for a full in the summer! Thank you Adela, I love my hair!!Services: Hairstyling
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January 2023 by Rachelle Heller
Summer was able to get me in for a last minute appointment, I was a mess calling from the park lot. I just finished my last chemo treatment and was freaking out about the state of my hair, it wouldn't curl anymore and seemed to be fried. She reassured me it was as lifeless as I had thought. She washed my hair, which I loved, cut it and styled it. She was so kind. I'll definitely be back!!
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January 2023 by Katie Schisler
Cannot rave about this establishment and staff enough! Stylists gave me the hair of my dreams with GreatLengths extensions, and never turning back. Staff is always friendly and helpful, even when asking for advice on everyday haircare inquires. Love and appreciate these ladies in both locations!Service: Hair extensions
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December 2022 by MC Weaver
I went to Ash & Oak once and I liked my haircut and stylist. I intended to continue using their services for the foreseeable future. However, during the month of December I had to cancel once for a funeral and called a few days prior once I realized the conflict with my appointment. (Edited to emphasize after their response, my first cancellation was with MORE than 24 hours' notice and I informed them it was for a family funeral - also an unexpected event). Today I needed to request a cancellation within 24 hours of my appointment because my little dog unexpectedly had a stroke and needed to be taken to the emergency vet. I explained that I had been up all night with her without sleep. I was told I'd be charged 50% of my appointment fee for the cancellation. I'm a therapist myself and if a client cancels and I don't charge a fee, I don't get paid. I understand they have a business to run. That being said, I personally would have made an exception if this were my client and I would prefer to give my money to a business that is more understanding and makes exceptions for me too. I'm $1,000 poorer after the emergency vet, exhausted and heartbroken about my dog's inability to walk, and the $37.50 fee they charged me (within minutes of hanging up the phone) was the cherry on top and left a really bad taste in my mouth. I'll be looking for another salon.Services: Haircut
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December 2022 by Geri A.
After four treatments of having a color correction, I was told on my fifth visit that the prices had changed. I did not receiv a text/email or a call from the colorist or the Salon to inform me of the new pricing system. I was informed that to do my color correction this visit, was going to be $145/- AN HOUR! I asked (3 times) to speak with the owner/manager, and was told she was busy. I asked the colorist if she had the authority to charge what I paid the previous four visits as I was not informed of the new pay structure, and she said no. I was heading out of the country on a trip three days later and would've walked out of there, but needed it done. When I told the colorist, I would not be back, all she said was, I'm sorry, but it was nice to meet you. Before you even make an appointment, ask for their pricing, it still cost me in the $250 range.
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November 2022 by Hannah Seipert
Such a cute place, excellent ambience, the stylists all have the best banter with each other and customers. I see Adela for my cuts and she is so talented and makes me feel so at home!
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November 2022 by Katrina Wright
Wonderful experience here! Summer gave me a haircut and refreshed my overgrown bangs. I left so happy with my cut! Not to mention she and the staff were all so kind.Service: Haircut
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October 2022 by Kristen Smell
This was my first time at Ash and Oak and I left soooo happy. Kasee gave me the best haircut and Val provided a super relaxing shampoo. I booked another appointment with Kasee on the spot because I’m sure she is just as talented with color as she is with cutting. The salon is gorgeous and all the products that were used smelled sooooo good. Worth every penny spent. Thank you!Services: Blowdry
