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December 2023 by Tyese Mason- Chambers
-0 Stars Really -Feel discriminated against, the place is cluttered, and they sell used “sanitary” items. I’ve been purchasing nails supplies from this store for months mainly because of convenience. I usually purchase a few gel colors and acrylic powders. I’ve spent at least $200 every time I go. I drive 40 minutes each time to get there and they are never opened for their intended hours. One day when I went I told the owner that I was there earlier and they were closed. He gave me his personal cell phone number and told me to call when on the way next time. The last two times I went he asked me to wait 15 minutes and he would be there. He always has an attitude with his customers. A week ago I went to buy different shades of green DND gels. When I got home I realized that 2 colors I purchased, I already had at home. So I checked the receipt to see if I could just exchange for another color ( I didn’t want my money back just to get 2 different colors). Today I went in the afternoon instead of the morning and he was still closed so I called and he said 15 minutes. When I walked in he gave a funny face when he saw that I had a bag in my hand and asked what was wrong . I told him I just wanted to change my colors since I made a mistake and bought 2 of the same colors. He snatched the polish and said I’m going to check if it has been used or not. (They haven’t been used because I already had those colors and don’t need them so I left them in the bag) He opened the gel color and said it looked like it was used which is a complete lie. He took the brush out and said yeah it’s used the color would not be at the top of the bottle. Like I said the gels have been in a bag since the previous week and have been sitting in the car since. Basically I told him they weren’t used but it’s okay because he just lost a loyal customer. He said you don’t have to come to back. He seems prejudice and usually greets his Asian customers with ease and is apprehensive to everyone else. Some of the “sanitary” items in the store are definitely used. All of their buffers are dirty and look like they tried to wash them and out them back in the store after being used. Same thing as the bristle brushes. I also know that his gels are watered down with water. He has water bottles under the shelves to fill the gels. (Which probably explains why the gel looked “used”). It’s a tactic he uses to not let people exchange.
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December 2023 by Kenisha Eberhart
Worst Nail supply store I’ve ever been too. Customer service is unacceptable and they do not trust brown people at all, they will follow you down every tiny aisle as if you asked for a personal escort. The store hours are WRONG, they open whenever they feel like it and calling the store is pointless. If you can avoid going to this store I HIGHLY RECOMMEND YOU DO SO.
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October 2023 by DeMyra Harris
I come here often , ! always friendly professional, & they’ve improved thier inventory over the last few months
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August 2023 by Simmie Lyn
Do they not have a stock room? I’m convinced they are so junky to make it easier to follow you since their boxes are stacked so high and wide you can’t go all the way down the aisle. They never asked for my license so take that how you want. Literally followed me down each aisle (but not helping just watching and talking on the phone) I purchased some overpriced tips because I was in a pinch and the quality was so poor I’d think twice before purchasing any chemical because I question the legitimacy of it. I’d be scared it was counterfeit and damage my clients skin. I could go on and on but long story short if you’re black don’t shop here because they obviously don’t want black dollars and assume you steal from the moment you walk in. Just go to cosmoprof down the street or make that drive to Laurel at least they won’t make up prices and treat you like a criminal. Also, the IRS might want to look into this especially their rules around payment *wink wink*If you pay in cash you get you don’t pay tax but you also don’t get a real receipt just a hand written one
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August 2023 by Dominique J
THE BEST EVERRR!!! MY FAVORITE NAIL STORE!!!!!! HE’S ALWAYS VERY RESPECTFUL AND VERY HELPFUL!!!
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March 2023 by Shari Lewis
I really like this spot small and the owner took his time with me!!!!! Good price
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March 2023 by Taylor Thompson
If i could give it zero stars i would, came in today to just get a nail file and some nail polish. upon entry the store looked very cluttered, there are boxes of everything just stacked on top of eachother and if you wanted a free beer you can grab one because they’re just sitting out on the floor. and was told that i needed a license to shop as well. after getting asked TWICE if i needed help and replying no, i’m just looking both times they proceeded to follow me to each aisle, i would just move aisles to see if they would follow me and they did. feeling discriminated against especially at a store owned by another poc is horrible and something nobody should go through
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February 2023 by Angela Adams
I love this store. It has everything I need and I am able to find everything without any problems.
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January 2023 by Tiffany LaRae
Save your money! GO TO NASIA’S NAIL SUPPLY IN LAUREL in a nutshell. Just trust me
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December 2022 by Myeai Mcclain
Please just take that trip to laurel the owner of the store followed me around the store racially profiling me
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November 2022 by talisha clark
Very badd customer service and that’s why we need to invest in our own and with our own just take the drive to Laurel or order online
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June 2022 by Tina W
The way they treated my friend is absolutely disgusting due to her being a person of color. And apparently it’s a common occurrence.Followed her around the store when she was the only one in the store after being extremely rude in multiple ways including charging ridiculous prices. Saw this mentioned in another review as well.Do not support this business.
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June 2022 by mot mot
Be careful when you come here and check everything before you leave, they may cheated inside the box. Bad customers service though
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June 2022 by Selena T.
WE DONT PATRON ANY BUSINESS DISRESPECTING POC. So there’s that go to Laurel at least they have some common sense.
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June 2022 by Mara
The owner was really nice even help me to find what I need. It was an hour drive to get to this store but worth it ?