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“After many years of paying too much for too little and subpar to below average customer service, I was ready to finally change insurance providers. Looking into multiple companies, I finally found exactly what I was looking for through John with State Farm. He was patient, very responsive, and explained everything I inquired about and more. The cost was definitely an added bonus as well. I highly recommend contacting them/him if you are interested in insurance companies, whether you are new or with another. Thank you very much, John, for all that you do.”
“Lisa Pellegrino is a wonderful person to work with! For a first time homeowner, she walked me through everything I needed to know in order for me to feel confident.”
“Had the most easy and helpful experience with Zoe today from the Louri Karker location. I needed to change something from my previous insurance bill, and she helped me in no time. Also needed to get quoted for potential renters insurance and within seconds she gave me a plethora of options based on multiple deductibles. Can’t remember the last time I had customer service this great!”
“Agent Michael Derocher at State Farm is awesome! He always gets back to me quickly, answers all of my questions about my car insurance and homeowner's policy, and makes sure I understand exactly what I'm paying for. He's also been really patient and helpful whenever I've had a hard time making payments and has always taken the time to work with me and explain my options.
One of my favorite things about working with Michael is listening to the stories he shares from his years of experience. They always put things into perspective and have helped me understand what I need to do and the coverage I should have as both a homeowner and a car owner.
Finding an insurance agent you can trust isn't always easy, but Michael has definitely earned mine.”
“This place is
Great all the people hear are super nice they take there time to help u and they answer all ur questions they reasonable on my car insurance and renters insurance hope they don’t go up cause I’ll stay as long as I can been with them for 23 years now”
“Each time I have contacted the office, every staff member is professional, personable and knowledgeable. Promptly responds to every question and I am so happy I made the switch, not just to State Farm, but specifically this office. I am very appreciative of how well they manage each of my insurance needs.”
“David n his crew is been dealing with for years my a ones my agent has been the best u can ever work with that love for basketball lady big c this is my fam away from fam been with them for yrs n more to come”
“Great experience with Tri at State Farm!
Tri is very friendly, professional, and truly cares about his customers. He always takes the initiative to check in, answer my questions, and make sure everything is going well. I really appreciate how helpful and supportive he is throughout the whole process.
Highly recommend Tri if you’re looking for someone who is knowledgeable, responsive, and genuinely cares about his clients!”
“Incredible service. Couldn’t ask for a better agency to help me with my first time insurance. Best prices, easy process, everything you could hope and ask for really. James especially was incredible. Would 100% do again a thousand times over!!”
“Ryan and team especially Jean are very professional and pleasant to do business with. I have been a customer for over 30 years and I am very pleased with my service.”
“Koren was incredibly informative and attentive to my needs. She diligently searched for a quote and explained the various types of insurance I might consider. Her politeness, compassion, and hospitality made the entire process pleasant. Thank You so much keep doing your thing. ☺ ❤”
“Carrie and her team are the very best, super friendly easy going and very helpful in meeting your needs for whatever coverage you may need! I highly recommend you reach out to them today for your next insurance policy you won’t be disappointed!”
“I've been a consistent client of this State Farm branch for several years. They're quick to reply and always handle my insurance matters thoroughly with great advice. Anytime I need changes to any of my policies they're a very simple text away.”
“Lizzy is so amazing. She made the transition to State Farm not only easy, but a well informed decision. I'd recommend State farm to anyone for its basic competency, prices, coverage and friendly service”
9AM - 6PM
1609 Eastern Avenue, Baltimore
Auto Insurance
“They are very responsive and have great customer service!!! They answer all your questions and concerns Nancy is my agent and I couldn’t be more pleased with her customer service!”
8:30AM - 6PM
9351 Lakeside Blvd #201, Owings Mills
Auto Insurance
“I’ve had such a great experience with my insurance rep, Ms.Lisa. She is always incredibly nice, friendly, and patient every time I reach out. She takes the time to explain things clearly and make sure I feel comfortable with every step. It’s refreshing to speak with someone who genuinely cares and provides consistently excellent customer service. I truly appreciate her professionalism and kindness highly recommend Ms.Lisa!”
“Excellent customer service, I called my.agent Mr Anthony Walker and needed a COI. He was able to send that to me ASAP within 5 minutes. That's what you call. Good customer service. Great job Mr. Walker”
“Molly Means has been extremely helpful with a lot of recent changes to my policies. I have always received prompt replies and great communication from Jason's office and have been a customer for years.”
“Through the whole process Scott exceeded our expectations. Very professional and courteous to my wife and I. We are happy to have someone we can trust in this industry on our side.”
“I am not a fan of insurance through agents like this but I have to give credit where credit is due. Jordane was very responsive to all my family's concerns. I asked her to email something to me because I needed it urgently and she emailed it super fast. On another day, my mom was very stressed out and frustrated with what she thought was incorrect billing. Jordane handled the situation always remaining patient, understanding, professional, and providing quality customer service. I'm very grateful to her on behalf of my mom and myself. Thank you.”
“Justin was such a pleasure to talk to and eased me through what I wanted as well as what I needed, policy-wise. I was not looking forward to this task on my to-do list, but Justin made it downright pleasant! Plus he got me a price that I still can’t believe is real based on the amount of coverage I got. Great experience! Yes, buying insurance.”
“Mary and Jaccie are hands down the best. Knowledgeable, courteous, responsive and most importantly, customer sensitive. Always a seamless transaction and you never have to wait to get an issue or question resolved. Congratulations to this great team. Tom V”
8:30AM - 5PM
1666 Crain Highway South, Glen Burnie
Auto Insurance
“I was looking for a new agent because mine retired and wanted someone I could go to their office and speak freely with them one on one and she's right in my area.”
8:30AM - 5:30PM
7310 Ritchie Hwy Ste 908, Glen Burnie
Auto Insurance
“The representative Claudia Reyes was very professional and courteous and helpful and patient. She explained everything and answered all of my questions and concerns.”
“I've been a customer for over 6 years after switching from Gieco. The customer service is awesome and they have worked well with through all of my accidents. I love the quick response from the adjusters to get my vehicle fixed and get me moving in a rental. They're always working to get me the best rates. I will continue to use Allstate to cover my vehicle and my loved ones behind the wheel.”
“I have been with J.E. Schenk & Associates since I started driving 7 years ago, and my parents have been with them for over 2 decades ago, and we have always had nothing but great experiences. They have always been so responsive and helpful, and filing claims has been quick and painless. I truly have felt protected by my insurance while I've been with them, and I have never had to worry about not being covered. We've dealt with broken windshields, minor rear ends, even totaled cars, and they have been so helpful throughout it all.
When I first got my own insurance as a 22 year old, I had no idea what I was doing, but they walked me through everything and found ways to save me money. Now, when I'm preparing to move out of Maryland for the first time and have little idea on how to re-register my car and get new insurance in my new state, they have been tremendously helpful in explaining what steps I need to take with them and the MVA, and making sure they don't overcharge me when I switch carriers. Specifically, Cindy was so helpful and took her time walking me through these steps and I appreciate it so much. I truly wish I could stay with J.E. Schenk & Associates, and I always recommend them to people I know living in MD!
Thank you, Cindy and PJ!”
“Myself and my entire family have been with State farm probably for at least 20 years. I have had nothing but wonderful service. They are like family always call back. They’re always courteous.”
“(Translated by Google) Good price, great communication. I am very satisfied. Recommend.(Original)Хорошая цена, отличное общение. Я очень доволен. Рекомендую.”
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“I have a long history with Allstate as my parents have been insured with this company for many years and I have been insured with them for the past five years. Happy to have them as my insurance company!”