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“Major changes!! I have to say multiple years ago I would not have gone in this branch if you paid me too. They messed everything up and were rude wile doing it. I just got off the phone with an employee there and that could not be further from the truth. She was so friendly and upbeat. She was incredibly helpful and made sure to answer all my questions/problems perfectly. I would suggest this branch for sure in the future.”
“I had an amazing experience at this location! I was helped by Yvette who was super friendly, kind and patient. She made an otherwise mundane experience quite enjoyable :)”
“Has been with this bank since they were called Carrollton in Glen Burnie about 25 years ago. Then from Bay Bank & to the present. 100% quality customer service”
“Ms.C.Edoukou! Is Awesome! Professional! Great Customer Service! Knowledgeable! Friendly! She followed up as promised and ensured that my banking needs were completed. Ms. Edoukou staff A. Perry gave Great Customer Service, Friendly, Professional, called to follow up with me, greeted me upon entering the bank, ask how can she can assist and got my bank transaction started. Highly recommend M&T Bank!”
“I highly recommend this location! :) Mike (and the others), has been so very helpful with my stressful situation. He educated me, and steered me in the right direction, helped me through the process. Every staff member has been so kind and attentive. These folks rule.”
“Nicole Brown took us in and got our paperwork notarized despite it being very close to closing time. She was funny, sweet, and great to work with. I cannot recommend this place enough, especially if you can get Nicole to help you! She took care of everything we needed, even without an appointment. Thanks so much.”
“I recently went to this branch for assistance initiating a wire and was assisted by Mrs. Thalya Ramirez. She did an amazing job and could not have been more helpful. While we were working on the wire she also reviewed my checking account and noted a recent fraud scheme and was able to reverse 18 charges! I highly recommend working with Mrs. Ramirez and this branch.”
“I Came today at this branch at 10.08 am on 24rth Jan 24..The lady at the cashier MALLIKA MUHAMMAD was very polite, courteous with excellent banking services..Definitely I rate her 5 star ---she deserves an appreciation..”
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“Ms.Elizabeth Brown
Is a wonderful individual she is very helpful, she is experience and listens to you. Peaceful and calm energy and very kind. She make me feel like Family. I Love her like she is family ? ?”