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March 2024 by Jim Perrus
This is by far the best car rental experience in all of my years. I had to get some work done at Auto Body Evolution and Enterprise was next door. Sara Prescott was so detailed and got me a great vehicle to rent. 2022 Nissan Kicks. The car was in great shape. Sara was also very responsive to any of my questions. She epitomizes what great customer service is all about.
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February 2024 by Beth Snouffer
Very nice staff...fast and efficient.
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February 2024 by Kristen
Everything was great I had the car dropped off to me at the Honda collision building the person who dropped it off was excellent
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December 2023 by MADD MONKEY
Excellent service friendly atmosphere
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November 2023 by Annie Boyd
My experience from start to finish was great! My salesperson and the manager made sure all my needs were met.
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October 2023 by justin hines
The staff at this location, Brian and Sara, in particular were helpful and understanding with expedient service. Thank you for your help
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October 2023 by Ladie Brown
My world came crashing down when the dealership service dept told me that I needed a new engine! Paul had a car for me ready to go! He was friendly, polite, and honest! I had a reservation at another location but they didn't really have cars.... but Paul did!!!! Ryan was awesome in modifying my reservation to keep me on the road! My goodness, if it weren't for you guys...I'd be stuck.
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September 2023 by TAMMY POE
The Catonsville location is great! Staff is friendly and efficient
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August 2023 by Jenna
Sara literally holds this place down! If you are in need of a rental while your car is being fixed or simply need to rent for vacation you should definitely come here. I have rented many cars from various different locations but this one took the cake for me. Sara went above and beyond to make the experience quick and easy. She does her very best to accommodate your needs for a vehicle you just have to let her know. She is so very kind and sweet, very helpful and patient. A lot of the cars today come with all the new nice features and she takes the time to explain and show you how to use something if you’re unfamiliar. Any questions she is always right there via email or phone to help. Thanks Sara for making our experience smooth and easy!!!
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August 2023 by Jenna Fletcher
Sara literally holds this place down! If you are in need of a rental while your car is being fixed or simply need to rent for vacation you should definitely come here. I have rented many cars from various different locations but this one took the cake for me. Sara went above and beyond to make the experience quick and easy. She does her very best to accommodate your needs for a vehicle you just have to let her know. She is so very kind and sweet, very helpful and patient. A lot of the cars today come with all the new nice features and she takes the time to explain and show you how to use something if you’re unfamiliar. Any questions she is always right there via email or phone to help. Thanks Sara for making our experience smooth and easy!!!
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July 2023 by Lantra G.
I frequent this location. Sara and the others are awesome! Exceptional Customer Service!
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December 2022 by Khadijah
The staff was awesome! The only regret I have is that I didnt get to give them the five star review on the survey. *sad face* If you need a rental car, this is the place to get it!
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December 2022 by kara eaglin
Sarah Prescott, the branch manager meets you with good energy and a smile and makes the process smooth & effortless. Her customer skills are amazing she will pleasantly get you checked in with a car & swiftly & helpfully get you checkout our upon the car rent. Highly recommend working with Sarah!
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September 2022 by Dawn Trotter
Sara, rental manager has been so helpful and responsive.
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August 2022 by Khadijah Hurtt
The staff was awesome! The only regret I have is that I didnt get to give them the five star review on the survey. *sad face* If you need a rental car, this is the place to get it!
