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March 2024 by Tim Jarrett
We tried to get donuts there today but the self serve kiosks weren’t working and nobody acknowledged our existence. There were about 10 of us in the lobby standing around. We gave up and went to Dunkin. We were in and out of Dunkin in like 2 minutes. Don’t bother with this Krispy Kreme. Go to one of the many Dunkin Donuts in the area instead.
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March 2024 by Ruth Harrington
Donuts were cold and soggy. Not the best at all.
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March 2024 by Jeff White
Still good donuts after all dee
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March 2024 by K. A.
Fresh Fresh Fresh!!! I got the raspberry filled donuts!
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February 2024 by K. Avery
Fresh Fresh Fresh!!! I got the raspberry filled donuts!
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February 2024 by Abdallah Altabakhi
Hi… i visited this branch last Thursday 2/15/2024As usual… the doughnuts are amazingBUT…The girl who took our order “Dahlia” … she was so rude …. Looks like she didn’t want to sell anything….Barely speaks and she was upset all the timeI was about to cancel my order …To be honest… I’m not used for this behavior from Krispy Kreme employeesAnd I will never go to that branch again.
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February 2024 by Someone Unknown
I have been here several times and never saw the same employee work here. Sometimes, they didn't have donuts I wanted even though I visited morning and Sometimes, I had to deal with cashers with attitude problems. Experiences were not inconsistent.
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January 2024 by Joel Smith
Go on weekends if you like being laughed at or ignored. Seems like it’s always 4:20 for the guy and gal who work the drive thru. Had me repeat my order for a glazed donut and mocha 3 times then proceeded to have a fun time laughing at me at the window. Then blurted out “sorry” while giggling like children. Not “thank you” or “come again”, just “sorry”. Kind of like the entire experience, sorry.
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January 2024 by Roselyn Stewart
Doughnuts were good. Staff prompt with service.Parking: There another of parking spots for customers.
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January 2024 by Brad Dickey
Maria was amazing and helpful! The Donuts were great, but Maria made the whole experience fantastic! 10 out of 10!
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January 2024 by Richard Brown
For one they can get a order right I ordered two dozen of they gave me six I asked for a mixture of donuts they gave me plain so I asked the young lady that was working in the window where's the rest of my donuts she say it to me that'll be 40 dollars for what I replied for six donuts she couldn't speak English I won't return to the Baltimore route 40 location
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January 2024 by Judith Rivera
Customer service was very poor. The person who took our order was extremely rude and unpleasant. We never went there again. Patrons deserve better treatment.
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December 2023 by Mitchel Sheppard
Dirty, horrible customer service, never has doughnuts, which is wild because it's a doughnut shop.I have genuinely no idea how this place is still open its been like this for years.Wheelchair accessibility: The door at the ramp stays locked if you're in a wheelchair you can't get in.
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December 2023 by Kelvin Johnson
This location is okay, it's in the same shopping center with Aldi, Applebee's, Pet'sMart and other store vendors. The donuts are okay nothing too special, but the customer service is excellent.
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December 2023 by Eve Coven
It’s 7:46 AM on a Monday drove through the drive-through Krispy Kreme on route 40 in Catonsville and was told that they don’t have any hot drinks including no hot coffee and when I asked for a napkin with my food, they told me they didn’t have any napkins either
