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December 2023 by Edward Bean
Aaron and Naji are extremely knowledgeable about their vehicles and super helpful. They got me two of my dream cars at an amazing payment and went above and beyond to answer any of my questions and concerns. Thank you to the team at lux auto!
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December 2023 by Orlando Lyons
Seems good until you buy the car still did not receive my parts they they promise me
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December 2023 by Zakeria Salih
Real happy with my vehicle purchase at this dealership. They have quality vehicles. 5 stars for a great buying experience at Lux Auto.
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October 2023 by Josue Peña
I bought a Mercedes c63 s 2017 with the camera and radio not working, they removed the carpet
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August 2023 by Rameen Kamazani
Aaron and Naji are scammers. Advertised vehicle as 1 owner on their website. Gave us paperwork that showed the car was one owner as well. Not to mention us asking them beforehand and they said it only had one owner. Trusting nature got the better of me here, found out the car had SEVEN previous owners after we bought the car and owned it for over a month. Do not buy a car from these guys, not trustworthy and are willing to screw over their customers. Called Aaron after we found out and after I mentioned the 7 owners he pretended to lose connection by saying I can't hear you then hung up. Shady business overall, stay away at all costs.
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June 2023 by Ali Bushra
I bought a car on 03-01-2023 from this place paid the full amount in cash , they gave me a temporary tags, when I called them multiple times and they start not answering my calls was concerned about the vehicle.So I called (Arron) that day and explained to him that I’m calling because I want my tags and told him that I want to buy another car from them and will be your customer, he said to me that we don’t want you as a customer here anymore, he give me (Naji) on the phone in for my first time that I got curse from a seller.Didn’t like the attitude and customer service at all .
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May 2023 by Garrett Graf
Great Customer service, very helpful with the process of buying a car. Went above in beyond when it came to numbers, really helped in every way possible.
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May 2023 by Ronda Stapps
What a wonderful car buying experience! Naji and Aaron took care of us From the moment I found the car on the internet to the long drive from Kentucky to Maryland to pick it up. This M4 had my boyfriend’s name all over it! Aaron had her spit shined and glowing for Jason when we showed up late Friday to sign the papers. Aaron and Naji treated us like family, opened their doors at 830 pm because they knew we had a long drive to get there. Aaron was very informative and very enthusiastic about the BMW. So I knew we were in the right place to buy a car. He even texted me the following day to make sure we made it home safely. I can’t recommend them enough.
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March 2023 by Byron Gray
Aaron and Naji were amazing! They made sure I was making the correct decision before purchasing and made me feel comfortable. No pressure at all and worked with me every step of the way!
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March 2023 by Jennifer Green
Thank you Naji and aaron for helping me get into my Mercedes! I will never buy a car from a big named dealership again, these guys are great!
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March 2023 by jayla reed
They really worked with me to help me get the car I really wanted. Their focus isn’t about just selling cars out and making money. They can’t to actually satisfy and help their customers get the best car for them
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March 2023 by Mohammed Jan
Highly pleased working with Arron and Naji. I’m so happy with my new vehicle. Process wasn’t lengthy at all and on top was very comfortable throughout this whole process. They have a beautiful fleet of cars in their showroom. Can’t wait to buy another vehicle from them in the near future! Best specs and vehicles are sold here!
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March 2023 by Kiya Reed
Thank you so much Arron and Naji for such an awesome buying experience! I highly recommend Lux Auto if you are looking for a luxury vehicle w/special options! My family and I drove to Catonsville, MD. from Fredericksburg, VA. with the intent of driving off the lot with one vehicle and ended up driving off with TWO!! Thank you again Lux Auto for everything!
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February 2023 by Robin Mack
Aaron and Naji were very kind and professional. They made sure I was satisfied with my purchase. I recommend Lux Auto to anyone looking for a good deal on a previously owned vehicle.
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February 2023 by T K
Watch out for this crew as they are dishonest and in my research, acted illegally by not posting "other fees" as required by law. (Purchased in 2020 so I'm sure fees have changed.) The game goes like this: you agree with the salesman on the price of the vehicle, then you go to settle up and they add all these extra fees.TITLE, LICENSE AND OTHER FEES1. Doc Fee - $399 (ridiculously high)2. Prep/Recon - $195 (bogus)3. Registration - $86 (normal)4. Title - $50 - (normal)5. Inspection Fee $495 - (bogus) They first wanted about $900 and I balked at this and after all kinds of explanations about how important this was and valuable it is, she changed it to $495.6. License $149 - (added $)They advertise a really reasonable price on line and make more money on the added fees.Buyer beware.
