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December 2023 by Sharon H.
We had great service today! Pamela a the front desk was exceptional. She was welcoming, courteous, and very knowledgable. This will be our go to place for tires.
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September 2023 by w schrank
Excellent service. Nice people. They did not have the tire in stock, so the boss went to the distributor and picked it. Got the tire mounted the same day and I was on my way!
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August 2023 by Celeste Brooks
Overall outstanding customer service all around. Friendly, fast and efficient. I live an hour away and was up here for a doctors appointment, so happy I stopped. Wonderful experience! Thank you so much to your entire team!
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July 2023 by Alli C
I had thee best customer service experience with EJ!!! As a walk in, he really looked out for me and took care of all my car needs on the spot. He was kind, knowledgeable and efficient. I also had a wonderful experience with Jerry who diagnosed my issue and was very kind as well. Give both of those men raises!
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July 2023 by P Joe Fisch
EJ and the team at Mr. Tire did an awesome job. Quick and easy drop off, knowledgeable of the services and products, and friendly/welcoming. I’m absolutely coming back for all of my related services for now on.
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July 2023 by Abby Drell
This location is so efficient! Mr. Shawn up front for me squared away quickly and I was in and out after an oil change and 4 new tires in less than 2 hours! I’ll definitely be back!
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July 2023 by Alexandra A
I had thee best customer service experience with EJ!!! As a walk in, he really looked out for me and took care of all my car needs on the spot. He was kind, knowledgeable and efficient. I also had a wonderful experience with Jerry who diagnosed my issue and was very kind as well. Give both of those men raises!
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July 2023 by Joshua Garner
Everything was good, except they were open on Sunday but there was no actual staff there Sunday except for the guy telling us there was no staff there. We had our car towed there because it was supposed to be open, only to find out we would have to wait a day to get our car back. Made Monday morning work commutes a little more hectic. Once they got to work on Monday everything was quick and great.
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July 2023 by B OO
Tech was EJ! He did a Fantastic job & needs to be rewarded for all of his hard work! He is very efficient, thorough, & fast. He have a great attitude about his work!!! Need more employees like him.
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June 2023 by Julie Swain
EJ is wonderful! He made sure that I got my tires and that I was taken care of as he worked on cars, answered phones and offered great customer service with a smile! Thanks EJ!
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June 2023 by Charlotte Gregory
I had the most amazing experience with Shawn. Very helpful, knowledgeable and patient. Great customer service skills, aiming to please all customers. Provided me with information on how to apply for an easy credit card when I had a higher expense that wasn’t expected for my services. Thank you Shawn ?
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June 2023 by Chevonne
This staff is friendly, honest, and professional. The location has a large waiting room to accommodate guests that are waiting. The technician, EJ, is extremely professional and will work with the customer to get the job done in a timely manner.
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June 2023 by Kimberly Johnston
After much time spent finding the size tire we needed by visiting various stores/tire centers, we can upon Mr. Tire Center. We telephoned and we’re told to come in with our tire and would be taken care of immediately. Met by a young polite professional(Devon) that answered our questions, determined inventory in stock and provided service needed within minutes!!! We would also thank Devon for the teaching moments he provided!! We will definitely use Mr. Tire Center again!!
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June 2023 by Domonique R.
I went to Mr. Tire for the first time to get over $1800 worth of work done. Allen was the store manager and he was a great help. Less than two months later I hear this rattling and had no idea what it was. Took the car to the closest mechanic because I was scared that it was going to break down. They told me that the rear right mount was no longer attached to the car and that the bolts was broken off. I immediately took my car back to Mr. Tire because it was now a safety issue and also was supposed to be covered under the warranty.The mechanic had no idea what could have caused the break and had never seen that before. Instead of them possibly taking accountability for what happened...I was told that it wasn't covered under the warranty and to fix it was going to cost an additional $487. Why would I give you more money to mess up my car again. District Manager Shawn Patterson just happened to show up and was very condescending and no help at all. Never had these type of problems with a mechanic shop. I will go back to my old mechanic. I don't care how much they go up in price. Dealing with Mr. Tire is just not worth it.
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May 2023 by David Y.
brought the car in because I thought there might be a nail in the tire. I was getting an alert on the dash. took the pressure myself and the back tire was lower than the rest. this was a new tire that was put on a month and a half ago. after they finished and I get in the car, I noticed there are some things missing. I talk to the manager he confronts the guys in the back...twice. of course nobody knows what I'm talking about. also, I'm not even sure there was a nail because any time work is done on a tire in my car You have to reset the sensor but the sensor light was no longer on. The guys at the shop couldn't have done it because you have to press it in and it goes off and then it has to be driven for a half an hour. They drove it from the back and turned the car off.
