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September 2023 by Emilson Vasquez
Worst nail salon ever , don’t even waste your time on visiting this salon! They should be out of business already
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December 2022 by Alina C.
I have a regular salon that I go to and I haven't been here in years, but came here because from what I remembered they used to do a good job & I always left pleased. This time, that was NOT the case. My friend wanted a pedicure & I remembered they had nice chairs so I went with them. I asked for a fill in, which should be simple and not take too long. I was there for almost 2 hours. I asked for a V-French tip, and the man TuTu did not seem to understand how to do that and painted on a very messy regular tip. I didn't have time to guide him, so just accepted it and said fine. I wanted gems originally, but because there was no V I wanted to opt out but he said he would still do them. The gems were all different sizes and not even centered. The gel polish was lumpy and uneven due to the gems, and went over my cuticles. The shape in nails was inconsistent and disappointing. There was red smeared down my fingers & I had to scrub it off in the shower. I got cut twice. I could continue, but I think the photos get my point across. Would not recommend. And will definitely be staying at my regular salon.
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November 2022 by T J.
Such sloppy and rushed work. Cant even get a basic gel on short nails in 2022 without it looking bumpy as hell and polish all over my fingers ... so annoying. I don't even have the energy to post a pic just trust these folks don't care about their so called work.
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August 2022 by Barb W.
I invited my daughter and granddaughter to get our manicures and pedicures wt this salon with the HOPE that we would be serviced with excellence this time; however when I called to make an appointment and the lady answered was rude after then hung up that was my indication then not to go but we pursued. bWe waited 3 hours before my granddaughter got her full set and the polish was HORRIBLE. Then I asked if I could soak my feet while she was tending to another customer, welllll while feet was soaking the lady Kelly trimmed my tow nails using the electric filer which caused 2 of my toes to bleed AND SHE DIDN'T APOLOGIZE AND I HAD TO ASK FOR PERIOXIDE SO THAT MY TOES WOULD NOT BE INFECTED NOR SORE GEEZZZ!!! I asked her could she use the emery board because that would shape the toe nails better WELLLLL SHE SAID NO AND WALKED AWAY. And the blue stuff they use to soak feet in STAINED MY TOE NAILS AND NOW TOE NAILS ARE BLUE AND CHALKY WHITE GRRRRRRR. I could not believe this service today and my family was sooooo disappointed. I believe this place need to be retaight on custooq service and the procedure for performing manicures and pedicures and not to use the electric filer. Peace and blessings I have pictures and wish I could post them. My family and I today 9/1/22 arrived at 12:41 A1 Salon and the atmosphere is friendly bright and cheerful and we all theee have been seated for a pedicure thank you Jesus
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August 2022 by Au'Sha W.
this salon can barely polish and messed up a French and painting my toenails. they dont do Apres. they aren't responsive to concerns and have poor customer service. I've tried this salon before and had a decent experience but my last experience was horrific. I asked for a french on almond nails and showed Kelly the picture 4 different times. She forgot my request for almond and some how thought I wanted coffin shaped nails. She filed and cut the nails-- nails that it took a year to grow-- so short that I could no longer get a decent almond shape. Insult to injury, the nails are uneven. Even though they didn't do the shape that I asked for and butchered my nails, they still charged me full price, including an additional fee for an almond shape that I didn't get. My pedicure was pretty quick and the polish is smeared across my cuticles. The only positive is that the water temp was pretty good.
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July 2022 by Shanty Adam
Worst pedicure I ever had .She didn’t even file the nails .The concept of a pedicure is to oil your feet to hide calluses.Service: Pedicures
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July 2022 by Lindsey N.
Came here for pedicure with my sister and We chose the deluxe pedicure. It is listed on their sign and menu as $45. After the service, mediocre is being forgiving, we were drying our nails and were asked to pay. I confirmed with the lady checking us out that it was $45 each. She nodded and the brought us a receipt charged $55, $110 total. I questioned the pricing again stating that the sign says $45, to which another employee chimed in saying they have a $45 and a $55 deluxe pedicure but never states the difference. They did not seem like they cared to explain. Not happy with the nail service or the customer service. I regret not taking a picture of their menu. Won't be returning.
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July 2022 by Bluu Bird
I took a chance by not going to my regular spot and regret it. I could have done a better job at home. I get that they tried and I'm grateful but they definitely could have done a better job than they did especially based on what I'm used to for $15 less.The water was too hot. I asked the lady to cool it down 3 times. She then started talking and laughing with the lady working on my son's feet in a language I don't understand. She may not have been talking about my request to cool the water down but it was still a bit uncomfortable and disconcerting for a service I'm paying for. The lady working on me burned me during the steam towel portion. The lady working on my son did the same. Paint job was rushed and my toes still have crust on them ?. The callouses on one foot is as hard as ever! ? And they call it deluxe at $45?! She then asked if I wanted my brows done ?! Save yourself some money or go to Angel Nails in Ellicott City.Service: Pedicures
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June 2022 by Deborah A
I did not feel welcomed or valued as a customer. I tried this spa with a friend. I thought the cost of service was not in keeping with the customer service given. I have had many pedicures. However a separate charge for dry skin removal. That's part of the reason for a pedicure. The spa was clean. However, the seats are worn and should be replaced. I will not visit again.Service: Pedicures
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June 2022 by Katrina E.
I went to get my eyebrows and chin waxed.The woman did 1 eyebrow showed me I said it's fine did the second didnt show me proceed to wax my chin .First off she did one area fine than she dripped wax on my shoulder not once but several times I opened my eyes to look she had the stick in her mouth she was double dipping and waxed over the area more than twice she burned with the wax I told her it was hot she didnt speak clear .Than proceeded to tweeze hair left over usually I dont have any if properly done .I get to my vehicle and look and still have hair on my face my right eyebrow still had hair that didn't belong. So I go back in tell the manager its still hair and I dont want her to wax it cause she already burned me she needs to tweeze it so she speaks to her in her language the minute I lay down she picks up the stick to wax I'm like what are you doing I call for the manager she tells her to tweeze. The worst experience ever and on my birthday still had wax on my arm and shoulder and my purse and now I have a bruise on my chin and shoulder.
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May 2022 by Iris S
I have come here before and had great service but today I was their last client before closing and you could tell they did not want me there. Now my nails look horrible for my graduation… I wish they would have just turned me away
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April 2022 by Karondra Wilson-Haynes
This is the third time I been here and I actually thought it was my new spot until I went on the 6th of this month. The ladies does a great job but Ken , he has messed my nails up twice. I called so he would know my nails was messed up and need to be fix. He had the audacity to tell me he couldn't do it. He messed them up adding to much as well put a nail on crooked & cut my skin while going my cuticles, during the ordeal he only said sorry. I would not returnServices: Pedicure
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March 2022 by Jilly Bean
My nails starrted chipping the next day and they were gel.
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October 2021 by Jamie G.
I went in for SNS on the 19th I received great service but on the 24th my nails are chipping and peeling away. Ive never experienced my nails lifting before two weeks.
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September 2021 by Ben W.
They steal credit cards stay clear. Had three items bought and shipped from stolen card to this location. Stay clear unethical business
