-
October 2023 by Joshua Thompson
Jaime, Chris and their team were excellent! They surpassed expectation from the customer service down to the minor details. Anything you need from body work down to trim repair and glass they will take care of you and make sure you are completely satisfied before you drive off the lot. I highly recommend O'Donnell Collision Repairs/Body Shop as their team is second to none.Services: Painting
-
June 2023 by Brian Paul
The receptionist in the front with the blonde hair gave TOP NOTCH customer service!Service: Body & Trim
-
May 2023 by Jordan Hemphill
Worse car dealer you can ever deal with. They had my car for 6 month waiting for the same car parts and they just keep telling me every month the car part is coming and every month they say it will be next month. Do not send your car here horrible service and even worse customer service.Service: Body & Trim
-
May 2023 by Florence P.
I went to O'Donnell Honda collision repair two weeks ago to have a rocker put on the driver side of my car now this would be paid out of pocket. They gave me a quote of $808 which was ridiculous when I found out that all you had to do was glue the brackets back on the rocker(which is a mudflap) they didn't look for a used part or didn't even tell me about doing that bracket on their. This is how they gouge out insurance companies and customers. Will never go back
-
April 2023 by Kristine Bailey
Reception staff was friendly enough. However, be careful if you need a battery installed. They will not give you anything in writing stating that the battery has a 48 month warranty, and it turns out that the warranty is with them, not the manufacturer of the battery, which means that you have to bring your car all the way back to their shop if something goes wrong with the battery.Service: Body & Trim
-
April 2023 by april dixon
My car looks brand new and their customer service is great!
-
April 2023 by Abhijit Rana
Personal items stolen after receiving my car back. Make sure you do not leave anything, I repeat, anything in your car while dropping off your car. My wedding band, car charger, perfume, coins and couple of gift cards were stolen. Lesson learned hard way, don't trust anyone, don't have peace of mind ultil you take everything out of your car while dropping it for service.
-
April 2023 by Kristine B.
Reception staff was friendly enough. However, be careful if you need a battery installed. They will not give you anything in writing stating that the battery has a 48 month warranty, and it turns out that the warranty is with them, not the manufacturer of the battery, which means that you have to bring your car all the way back to their shop if something goes wrong with the battery.
-
March 2023 by John Keskula
My family and I have been customers of ODonnel Collision Center on Rt 40 for many years. Jamie is excellent at customer relations. She is the reason that we have referred many customers to O'Donnell Collision Center. Their craftsmanship is first rate.
-
February 2023 by Jiming C
done a great job on restoring my vehicle's bumper, but I noticed a big area of over spray under my vehicle. I've contacted them though their website and still awaiting for response.
-
July 2022 by Scotty Kirk
The employees at O'Donnell Collision Repairs were super throughout the process. Dan H., our Body Damage Appraiser, did a great job of working this somewhat different/odd insurance claim, making the whole process seamless for my wife and me. The repair work was exceptional. The car is a 2022 CR-V, just new in April, and was hit on the front bumper by a runaway trash can doing about 20mph. So any average body repair on this car would be quite noticeable. O'Donnell did it right and it looks like new. Chris W., the Production Manager, was very accommodating and helpful through the process as well. Chris, Dan, and the O'Donnell staff were friendly and personable. Many thanks to all of you for a fine repair!Service: Body & Trim
-
February 2022 by Graeme Nixon
My vehicle was repaired to new condition including a good clean up rivaling a detail. They dealt with the insurance company throughout the process so I didn't have that headache. Very nice job!!!Service: Body & Trim
-
February 2022 by Carmelita E. Wilson
Viki, Dan and Jacob were very helpful, friendly, courtious and above thorough and patient. They made me feel like a valued customer. Oh we had a quite a few laughts I loved the entire exprience. Glad they did a terrficServices: Painting
-
February 2022 by carolyn marshall
Outstanding service very professional my car was repaired on time. I would recommend O'Donnell Honda collision to anyone who needs to have that car repaired.Service: Body & Trim
-
January 2022 by Fred Fauth
O'Donnell Collision repaired our 2019 Elantra after a driver-side impact collision. While the repair took longer than expected due to Covid-related parts delays, we were kept informed of the process and the repair work looks very good. The car drives like-new which is what is most important. Would definitely recommend this shop.Service: Body & Trim
