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September 2023 by B V
Ordered two bouquets of balloons for a birthday party. Received an email on the day requested that they were ready for pickup. Arrived to find out that not a single balloon had been inflated. Waited 45 minutes to get less than half the balloons that were purchased. If you want to waste money, just light it on fire…it is more enjoyable than waiting in a Party City for any amount of time
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September 2023 by Donna Williams
Very professional , helpful ,and product good and easy to find
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July 2023 by Lisa Hardy
This place doesn’t do curbside pick up so if that’s your plan, don’t even bother.
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June 2023 by Oni Aliya
The supervisor on duty needs to be RETRAINED! He is a horrible leader !While in line , the Party City associate by the name of Lia started to experience an irate customer who seemed to be annoyed with the wait times on balloons . The customer made the same inquiry about 3-4times before requesting that Lia spoke with her supervisor ,who at the time was blowing up balloons , to inquire about wait times. Lia reiterated the times to the customer with hopes to calm her down unfortunately, the customer would not stop. At that moment Lia approached the supervisor on duty which seemed to be an elder man wearing a hat, red shirt, and glasses , to explain that the information she had been providing to the irate customer was not enough to calm her down.The supervisor responded with MULTIPLE curse words, fussing and cursing at Lia stating that door dash orders made the wait times longer and that he had already explained that to her and requested that she stopped coming to him with questions.The situation was extremely uncomfortable for not only me but the other adults that I did not know but, stood in line with. It was VISIBLE that Lia was uncomfortable and unsure of what to do. With an angry customer fussing and cursing on one end the Supervisor fussed and cursed from the other, both speaking in Lia’s direction. At that moment I spoke up first asking Lia her age because it was pretty obvious she was someone’s young child.After learning that she was only 17 YEARS OLD I politely set BOTH adults straight !!! I could only imagine being 17 and have ADULTS talk to me that way while attempting to do a job. The supervisor attempted to speak with me nastily which lead to me deciding on leaving a review.To Lia you are a rock star !! KEEP YOUR SPARK if Party City has ANY sense you would be replacing your supervisor and traveling to stores nation wide providing CUSTOMER SERVICE TRAININGTo the supervisor we all had to experience I HOPE YOU ARE FIRED ! You should NEVER be ok with speaking to someone’s CHILD THAT WAY !! Especially with the position you are in ! You should be ASHAMED of yourself ! You are UNPROFESSIONAL and extremely rude ! A GOOD TEAM STARTS WITH A GOOD LEADER & you are everything but !
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June 2023 by Nita Groschedl
I love going to this place., It makes me want to have a party every day.❤️❤️
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May 2023 by Sherrel Taylor
I visited this location looking for party accessories. When I came in I asked the manager Peter if they had carts available, he was several feet away yelling what did you say. I repeated myself twice and instead of him coming to see what I needed the young lady at the register came to assist as he was pointing to a cart with trash in it. I asked was I supposed to move the trash and he walked away. He was beyond rude and definitely could use customer service training. With the state of brick and mortar you would think the customer experience would be a first priority.
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April 2023 by Jennifer Markulin
Jen was so so helpful with my very large balloon order. Thank you so much for making ordering them easier!
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March 2023 by Jose Martin
Nice place for all party related requirements. We came here a couple of times and have mostly found whatever we needed. The options are good and the stocks keep changing fast. Generally there is a queue at the counter and it's a tad bit slow. Heard that they are closing down soon.
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March 2023 by K M
I just went into this store to purchase a balloon. They close at 8pm, and I arrived at 7:25pm. More importantly, the man working at the register advised me that he didn’t have helium and wasn’t willing to sell me balloons that were already blown up. I was basically dismissed because the worker didn’t feel like doing his job and it was almost time for closing. Save your money and go somewhere else. He was extremely unprofessional and displayed a don’t care attitude.
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March 2023 by Wallace Sheckells
Staff was very helpful and the store was clean. How ever they don't carry 75th Birthday party goods. Oh well....
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March 2023 by Sister Sister
Genesis was so nice the definition of wonderful customer service .
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January 2023 by Tom-me' Tabb (Tomme Tabb)
Very low price but have no cups
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January 2023 by Steve Gibson
Stopped by to get party stuff & props for New Years Eve. They had what I needed! Everyone there was helpful. Happy New Year!
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December 2022 by Kristina Peles
Be prepared for a line if you're going to the store within 2 weeks of any holiday.
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December 2022 by Carlita B.
Business is booming there. Eventhough alot of what I wanted was gone, I was able to get other things I it's place.
