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September 2023 by Legacy Byrd
I needed to view some transactions on my account and the teller printed everything I needed, gave me a highlighter and found a room for me to go over the paperwork. Excellent customer service.
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August 2023 by Jaeyoon Jung
The staffs were very helpful and friendly.Akilah Jones assisted me with the transaction, I was treated with kindness and courtesy.Elizabeth Brown helped me to open the CD, she was efficient and professional. Answering every questions that I asked.Will definitely frequent this location more than others.
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August 2023 by Matt Heacock
Tosh and the rest of the staff are great. my card was expired and they were able to help me get everything straightened out . Very professional and courteous staff
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May 2023 by Dominique Davis
Reading the reviews had me a bit worried before coming into the branch. I had a A-1 experience with the staff upon arrival security held the door for me....they also alerted my staff person that I had an appointment with that I was outside. All of the staff was welcoming and friendly. I have been an account holder for quite some time and its nothing like coming somewhere and being warmly welcomed and knowledgeable individuals! I'll definitely be back again!
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May 2023 by Jeff Rives
Tosh at the Catonsville MD branch just told me that the best money market rate they have for personal accounts pay 0.04% and that is the best they have. She had quite an attitude and told me I could talk with their investment bankers about CD rates but that is the best they offer. I've been a PNC customer for over 12 years and did not expect to be treated this way. I will be changing banks to one that cares about their customers.
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April 2023 by Eric Crossley
When I called this branch today the young lady was very friendly and professional. When I visited last month they were very sweet. Maybe because I am an old man but we should not be negative 100% on social media!
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January 2023 by Valarie F
PNC in Catonsville on Frederick Rd - Elizabeth the branch manager is very helpful and so friendly. I had several things to take care of and she was excellent helping me. I highly recommend her and the bank.
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September 2022 by Ehsan Shakeri
I do not recommend this branch and I do not recommend PNC bank in general. I called them and the banker was very rude to me. Her attitude was disappointing.
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August 2022 by Bryan James
AVOID PNC. They had someone do a CMA on my house and they were using 3 year old data. They refused to share why/how this happened. They refused to expedite the re/do process. No apologies offered. Go anywhere else and probably to local credit unions. They need our, super hard fought for, assets to survive just as we do.
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May 2022 by Skza Crack
You routinely cannot withdrawal or even deposit cash, truly a useless bank that serves no purpose other than to aggravate its customers.
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April 2022 by Waqas Nasar
Lazy and slow...one of worst PNC branch
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January 2022 by Joseph Morris
Helpful, pleasant, professional, courteous. Lakeisha helped me with my Virtual Wallet accounts.
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July 2021 by Abidemi Yussuf
This bank is very unprofessional. I had an issue with depositing money in my account. The money that I deposited was correct but on the deposit slip I accidentally wrote a different amount. I showed them evidence about it and they said they will handle the situation. It's been almost a month and nothing has been done.
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February 2021 by Trey Gaffney
I've never had a worst experience with a bank. The managers are horrible. I can go into any other PNC branch and have a great experience, but this branch meets you at the locked door and tries not to help you. They yell out "go through the drive through" or' "make an appointment". I sat in the drive through to deposit over a hundred checks. PNC fix this.
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July 2020 by Bryan M
Rude incompotent staff!