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March 2024 by Epik Home Group
It's taken a while to find a great place for a pedicure and Pro-Nails fits the bill. If you are a local to Catonsville you will probably see someone you know there. An excellent service and very clean and comfortable. They even have an upgraded area for special events like Ladies day or a hen party. Great for gift certificates. Our favorite tech is Windy- she gives the absolute best foot and leg massages. Call ahead and walk right in.
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February 2024 by smiles arisar (Erica)
Great selection of nail colors, easy to get an appt. Friendly nail techs
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January 2024 by Dorothy Tyson
Mena is the Best, and it is a very clean atmosphere....
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November 2023 by Garcia Williams
Mimi, Annie & Trina treated us very well! Great service. ?
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October 2023 by Bernadette Malec
Always go Terry she's great!
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September 2023 by R A
It used to be really nice here. I've been coming here for over 10 yrs and its slowly been declining. First off, all the employees are so busy on their phones that they are not attentive to their clients. When they are not on their phones they are talking amongst each other which intermittently interrupts their focus on your nails. Ive put up with it because they used to be really clean and run on time. I come to the spa to relax and not be stressed because of unfocused employees. When people get spa treatments they are looking to be pampered, not stressed. I had an appointment today, but my technician decided to put a client in front off me even though she knew she would run Into my time. Years past, that was not allowed. They are desperately in need of onsite management.
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July 2023 by Hannah Baldwin
Usually they are pretty decent however, anytime I go on a Saturday or another busy time, it’s not been good service. I got a basic pedicure instead of an upgraded one. Apparently basic means incredibly fast, rough, and careless. It says it comes with a massage, I would call what I got very aggressive rubbing with no lotion and little oil which made it very uncomfortable. I would suggest going when they’re not busy if you want a decent pedicure, not a rushed one.
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July 2023 by Reallyy Queen
DO NOT COME HERE ! I’ve been coming here for a year as a loyal customer CLEARLY THE MANAGER WHO DRIVES THE PINK WRAPPED Car outside DOES NOT CARE ABOUT LOYALTY I get my nails done here all the time like I said I’ve been coming here for a year and I went in for a fresh French gel manicure and they charged me extra $10 to make the white lines thinner and more clean looking (which is fine) BUT when I came the next week they charged me $15 for then same thing and I asked why are they charging me $15 instead of the 10 dollar up charge from the previous week?! She said it was always 15 dollars and that I don’t know what I’m talking about and maybe I shouldn’t get French nails if I can’t afford $15 more when I simply asked her why is she charging me extra . I WILL NOT BE COMING BACK !! They over charge for mediocre or just “okay” job
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June 2023 by Michelle Cuffee
Please be careful with this nail shop they change prices often they have cheated me out of my money several times. Today I got mood change nail polish and my nail polish color didn't change. I had to still pay the prices. The lady in the front that speaks the best English is extremely RUDE especially to BLACK WOMEN she doesn't know. ONE GOOD THING IS THAT MY NAILS WERE PRETTY FOR WHAT IT'A WORTH I JUST HAD TO PAY TO MUCHServices: Acrylic nails
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May 2023 by Allison S.
Such inconsistent service, the last three times were horrible. The last two visits my pedicure was chipping within two days, that's never happened in my life (yes both times). There is clear polish that is still on but the color chipped and gone, last two times an extreme language barrier, gentleman shaped nails not like I asked, several times I kept having to repeat myself, even others in the salon were repeating what I was saying because I was at like 15/20 times stating the same thing. At one point I had to file my own toenails. I stated the pedicure level I wanted and he kept bringing things out (and I kept asking "is this included" and he kept saying "yes" and I figured it was making up for the constant confusion, language barrier, and rectifying how irritated I was becoming (he asked me my nail color at least 5 times) and when I went to pay he overcharged me 20 bucks and the front lady was arguing with me (I paid no problem) but the fact he told me that was the basic and it wasn't and I asked MULTIPLE times and he said yes and I had to pay 50$ for a pedicure which was 20 bucks more than what I asked for it was the end for me. One lady I unfortunately got multiple times never painted the sides, would get mad when I asked her to paint them (I was very kind and patient). I ask to be cut short as possible EVERY TIME and they never listen, it's just been a really an enjoyable experience more times than I can count and I am done giving them anymore business. Really unfortunate because I've been going here for years and it has just tanked.
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May 2023 by Nicky Cooper
People were nice and I love my nails. The back massager was great while the pedicure made me sleepy. A lot of employees and stations, not a long wait.
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May 2023 by KRISTIE COTTEN
Still have acrylic on 6 out of 10 fingers. Got nicked on 2 fingers, 1 bled. Another finger was filed into to the point, if I squeeze it hard enough it will still bleed. I've never had an experience this bad there and not sure why yesterday was any different. But I won't be making that 35 minute ride again.
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April 2023 by Bri M
If y’all ever wondered how they have these expensive vehicles parked on the side of the building just from doing nails, waxings and massages, I’ll tell you why. They will UPCHARGE you on literally everything! I went in and only got a white gel manicure (short nails), a basic white gel pedicure and my eyebrows waxed. Why on gods green earth was I charged 132.00 just for that!! They are a huge SCAM and on your receipt all you will see is the price not what each thing cost. I will NOT be returning and if you want to get scammed out your hard earned money come to Pro Nails they will do it without hesitation…the vehicles speak for themselves.Services: Pedicure
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March 2023 by G. D. Swann
My mom & I come regularly for our mani/pedi. We absolutely love the salon and its staff. We’ve been using them for a few years now. They always take their time with our services and they are accommodating to our scheduling needs.Services: Pedicure
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February 2023 by Nicole B
This place is completely UNPROFESSIONAL. I used to come here all the time before I left for college. Now that I’m back the service is terrible, I waited 40 minutes for a pedicure when they said I would be seen in 20, that was just to go back and have my feet soaked. A technician didn’t come to do my pedicure for another 20 minutes! Do better
