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February 2024 by Dena P.
I was looking for several items and the staff was very helpful. Ladaishiea Black was very patient as I contemplated my options. All of my questions were answered.
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September 2023 by Shawnee McCalla
Maya was super helpful. She met with us multiple times to talk about our furniture and she helped us look at different options including those that weren’t on the floor. She was extremely helpful in helping us find the perfect dining room set for our first home!
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September 2023 by Taylor Jones
Ms Maia Boston did an outstanding job from the time I walked in til the time i left every step of the way..thanks you so much Ms Boston
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August 2023 by Octavius S.
Maia Boston, our sales consultant was first and foremost very pleasant! On top of this, she was very knowledgeable and patient as I went back and forth about what to get. She was professional and truly cared about making my experience a good one! She let me browse at my leisure and checked in as needed. She has management material written all over her!
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August 2023 by ruffnred E
Demetrius was a great help with the discussion making for my wife and I he was very helpful to us with financing decisions Demetrius was a God send
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July 2023 by Raymond Church
My sales representative Warren was very helpful and professional. I sincerely appreciate the no-rush compassion he allotted, as I browsed through the huge selection of bedroom furniture and decor. Highly recommend! Thanks again Warren.
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May 2023 by Lexi
The sales person Kyiah was very unprofessional and rude to both my grandparents and I . We had multiple simple questions to ask about the furniture and dresser we were purchasing and continued to be rude .On top of that she added a 300$ deceivers charge to our invoice after telling us we will have free delivery , also she added an addition 350$ protection plan for the furniture With out telling or explaining to us it will be added. Overall she provided the worst customer service I’ve ever received.
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May 2023 by Trushen Patel
We have been purchasing through regency furniture for few years now . They are very great and try to accomodate pricing for you as well . Omair was great as well as the whole team . Highly recommend
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April 2023 by Mark Scroggins Jr
Excellent shopping experience. Maia Boston was a great salesperson. I’ll definitely be back to purchase more items from her.
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March 2023 by Urrvi Panchal
Carson was an absolutely amazing salesman. He was very patient with us and answered all the questions we asked. We are very happy with our purchase today and it was only possible because of Mr. Carson Coffee
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March 2023 by Seth Tobin
Purchased my couch about 2 years ago with Maya who was fantastic and was able to help me out a lot with the cost. I just went back and got my mattress with Maya again, who is a great sleepologist! Got delivery quick and a great price. Highly recommend coming here and ask for Maya!
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March 2023 by Shanika Jones
If i could rate it less than 1 I would. DO NOT SPEND YOUR MONEY HERE IT IS NO VALUED & NOR ARE YOU AS A CUSTOMER. I've been given the run-around about defective chair. I call them that because all 6 chair broke in the same place & was told I had to go through my insurance to get it fixed. The additional insurance told me it was not covered because it was a manufactures defect. After almost a year I finally get a box in the mail with 2 legs, so 1 chair got replaced and the other 5 are still sitting waiting. When I say irritated, that's a understatement! I will not let this rest until its been resolved and I'll either get my money back or replacements but they will do something. This is not good customer service and I don't feel valued at all. And to make matter worst Corporate and the supervisor/managers are just as rude as they can be. I'll never spend another penny with this company!
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February 2023 by Meal T.
This location you must go see Salesman Coffee I was looking for a dining set. Instead of up selling me he reminded me to keep my best interests in mind and was very patient with me in my search we afterwards we sat down and gave me time to go over what I really needed in my price range. He's such an honorable person I left a tip for the young man.
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February 2023 by Anjanette Lynchard
Absolutely the worst place to buy furniture. I regret doing business here and hope nobody has to go through the mess I went through. I purchased a sectional that took months to get. When they delivered it, only half of the sectional came. Then after another five months, I received the other half that did not fit properly. It also had uneven cushions. Some were full and thick, the others were thin with the inside layer of foam missing. I also purchased the lifetime guarantee for fabric that I had to use immediately because the second part of the sectional had exposed wood where fabric was supposed to be. They told me they would fix the uneven metal that connected the sectional since it was so crooked (since they probably weren’t even made at the same time) at the time they fixed the cloth. However, when they got to my house they said they didn’t have the tools to fix that metal part. So then I made another appointment and they never called or came because of covid. They never even bothered to reschedule so I gave up. Well, I finally needed to use the lifetime guarantee for fabric because an ink pen broke on my cushion last week. I emailed the Regency customercare four times since last week and they never responded. So I called them today and they told me that I canceled my lifetime fabric plan months ago. I know I did not cancel it! I’ve never experienced such bad service in my life from any retailer. Don’t buy your furniture here, you will regret it.
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February 2023 by Zyiah Powell
Carson coffey was awesome!!! he helped my gf get a great price on a dinning room table and chairs and he made sure she was staying around the budget she wanted! he was nice and helpful make sure u look for him when u shop at regency ???