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December 2023 by Chelly C.
Even though this place was getting robbed when I went inside ... I had thee most pleasant experience with the young curly haired man and the dread headed man during the night shift. He was so nice. And all the staff had the same energy. I am really pleased with the food he made for me. Because his meat was huge in comparison to other stops I make at other royal farms. I'm really pleased with the ambiance and sense of community he had even though he was the only person I spoke to. During and after the robbery he was able to make me feel safe and welcomed. It's a true talent and toughness to continue to work during a violent escapade. I salute you curly haired man!
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September 2023 by Kim Gray
I tried to use the air pump today ,totally a waste of time buttons to adjust don't work, I eventually just went elsewhere and get my air for a fee, free isn't always better
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July 2023 by Lisa Donegan
My only complaint with this store is it's lack of cleanliness. The smell of rancid grease hits you as soon as you enter and that particulate matter has settled on solid surfaces throughout the store. You almost can't make out the RF logo on the enterance carpet for the debris. People deserve better, I will not return.
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June 2023 by Shannel D. K.
I ordered my food and the receipt didn't print. I went to the register and informed the lady behind the counter, she appeared to be irritated. The young man cooking my food was pleasant enough. Bags should be provided when you pick up your food. By me going to the young lady, instead of me ringing myself up, I didn't get a bag. Way to busy to shuffle back through all of the customers.
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June 2023 by Nicholas Redman (Nick)
All of there shops are nice but it seems that this one has a real hard problem keeping the coolers filled, as I can see it's a "not my job" kind of attitude here , where the older worker's do whatever they see needs to be done, and the younger ones won't do anything extra, I've went into get a quart of milk and it's empty but you can see through the doors and they are right in the floor, but will someone refill the shelves, not if they are of the younger generation........ So now I go elsewhere!!!!!
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May 2023 by Katheirne F.
I suppose if I had some of the experiences the other reviewers had, I may have also left a negative review. However, my experience was very different. I had attempted to order on line twice with no success. Then I called in the order, and the very polite gentleman, Shamal, took my order; however, he then told me my credit card had been rejected. I knew there should be no problem with my credit card, so I drove to the store and personally ordered what I needed for the next day. Of course the credit card was accepted.The manager, Sophia, was wonderful to work with, and Shamal was as polite in person as he was on the phone. I'm not sure why my credit card was declined with Shamal. It's very possible that my Credit Union declined it because I had never used it at that store, and I wasn't personally using it at that time. That institution, or Visa, is rather strict if they think the card is being used fraudulently, which I appreciate. Yes, I will definitely return to this store when I need a large quantity of chicken! Maybe next time my card won't be declined when Shamal tries to enter it for my order!
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May 2023 by Boston Johnson
The bathroom was in such terrible condition that I wanted to throw up. It was hands down, the worst public bathroom I have ever used in my entire life. What my eyes saw, nobody should have to see. I was appalled. If there was a competition for worst bathroom, they would disqualify this royal farms for cheating. The employees are also rude.
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May 2023 by Thomas Varkus
If want to get gas or need a convenience store thats convenient, this is better than most. They actually still have restrooms. Where many other convenience stores where gas pumps have been added are smashed into such a small area that you cant get a gas pump or if there is one available, you cant reach it because there is no room to maneuver, this store was built with the pumps and a busy rush hour in mind. The store's well lit location is less than 1/4 miles off a beltway exit that allows you to get back on the beltway in any direction (can see the overpass from the entrances to lot). Parking lot has 3 entrance/exits and parking lot is not cramped even when busy. So many pumps that ive always been able to get one right away and nearly all pumps have deisel and gas. As far as the inside of the store, there are self serve registers and an attendant behind them to get cigaretts or help with register isssues. Hot food is available with touchscreen ordering. The coffee is fresh ground and brewed a cup at a time by you through a touchscreen. Fully stocked coffee add on area including flavors and multiple types of sweeteners The stuff most people hate adding a small packet at a time dont need to be although they do have packets too There are chilled flavored and unflavored creamers in full 1/4 gallon jugs and Sugar in a pourer. No old coffee and multiple beans to choose from. Self serve lottery machine and fee free ATM. The only disappointing thing, which is the case at every convenience store, is that you pay for the convenience in price. At least at this convenience store you usually get the convenience you paid extra for!
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April 2023 by Audra Kramer
The gas at this location is always a competitive price for the area. I appreciate that the lot is clean from debris and that there are not people loitering in the parking lot. I feel an extra level of security with the pay by touch feature at the pumps, one less time that I am physically inserting my card into a reader where the number might get swiped, I definitely go out of my way to fill up at this location.
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April 2023 by Izaak 1
I travel to Maryland often I love royal farms but unfortunately every location isn't the same nor are there standards and the lo at location I went to let's just say I wont be going back
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February 2023 by Deborah Dorsey
Always have a problem using my ROFO REWARDS CARD. I keep being told to go on line and update my information... which I have done. I buy between 2 and 3 pks of cigarettes every 2 to 3 day but never get my rewards discount ? also would love to buy my gas here but can never get the card to work for the discount. I have even replaced this card.
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November 2022 by Don Baker
I love Royal Farms because they have one of the best gas prices. This location is on my way to a clients house so I'll stop there when I'm close. I still love the new store since they enlarged it from the smaller original style Royal Farms. Every time I'm there it blows me away because I had used the same location before the rebuild & its a huge difference! They did a great job on this store!
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November 2022 by India Dausch
This Royal Farms, as with all Toyal Farms, offers gas as well as a convenience store with a made to go menu. Royal Farms is famous for their fried chicken, but I cannot speak to that personally as I've never had it myself. They do have a decent hot coffee bar and always have one flavored coffee.
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November 2022 by john conner
Great store. The employees are helpful most of the time. Only issue is they don't seem to have half and half most of the time for the coffee. Other then that, everything is sufficient.
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October 2022 by sharah trinite
I love the workers at this location. I enjoy coming after school and seeing my ladies.
