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February 2023 by Scorpie
I'd give this business 6 stars if I could. I have a 2016 3-Series which had cables chewed through behind the dashboard. The BMW Dealership at Catonsville quoted me $4200 to remove the dash and floor board just to LOOK at the issue. I decided to try another route as my car was not exactly "safe" to drive anymore and I didn't have thousands to put down right now.Luke was the rep who provided me with perfect customer service, and my expectations were blown away! I was expecting to not have my car for maybe a week and have to spend at least $3000. When I got the call that everything was fixed merely 2 hours later and for only $250, legit my whole life just became so much better.Finding this shop was basically a Christmas gift for me. Will recommend to anyone with a BMW they care about (well I'm sure they are gentle with other makes too ;))
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December 2020 by Dan Hill
Great group of guys that work here! Trustworthy, fair, competent, and friendly! Catonsville Autopark is the only place ill take my vehicles.
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August 2020 by Leroy Daley
They were fast, respectful and GREAT work on my BMW.
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February 2020 by David Childress
I had some work done on my 750li there. about 3 year's ago , and I needed the dreaded alternator bracket oil leak fixed and stopped by several months ago, and couldn't find them. , I think they moved from the frederick road location
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August 2019 by mariyah watson
Great price and our vehicle runs better than it did when we bought it
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July 2019 by flygal luvtofly
We have used urban's for years. Great work.
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February 2019 by Diana Cardillo
Tom and his team have always been there for me - from the smallest adjustment to the biggest repair work. Fair, honest work and worth every penny.
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September 2018 by Robin Kessler
Great work on my Mini, knowledgeable mechanics, outstanding customer service. Glad I found this place.
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September 2018 by wally olugbade
They did a good job, thanks Tom for taking care of me
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September 2017 by Greg Burks
I bought my first Bmw in 2002 and since then Tom and his team have serviced all of my cars (e28, e30, and e93). His work is excellent and I am never surprised by cost or additional repairs. I highly recommend this shop because I know the work is done right and I'm back on the road quickly. It feels good knowing, no matter what the issue, I can count on them.
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September 2017 by Luis Bernardo
Quick and reliable at a fair cost. Had work done on my 2015 BMW X3 last spring and they beat the BMW dealer ship estimate by $1,000. Wouldn't take my cars anywhere else!
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September 2017 by Colleen Moore
They did a great job hooking up my 4runner with new wheels and tires. Very professional techs who knew about my car even though it was not a BMW. Definitely gonna use them again
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September 2017 by Daniel Ebrahimi
Moved to the Baltimore area from Jacksonville, FL about two years ago now, and had a ton of trouble finding good BMW service shops. I had a minor problem with my brakes on my 2012 528i that multiple shops in Reisterstown/Cockeysville areas were unable to diagnose. I finally stumbled upon Urban's, and I can't imagine going anywhere else. Great customer service, unmatched results.
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September 2017 by Gregory Cole
Friendly customer service, quick, and affordable. Urban's Auto Services is the best Auto repair shop around.
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September 2017 by Jesse Covert
Just a great BMW and MINI specialty shop