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October 2023 by S Bennett
Varsity Collision is a Godsend. I had a small issue with the seal on my door. I called Varsity and was spoken to by a warm and friendly receptionist who invited me to bring my vehicle in so that they could assist me.When I arrived, I was greeted warmly, and they took a look at my truck right away. The fix was quick and easy!!!I highly recommend this awesome collision center to anyone. They are the BEST in my honest opinion. I would give them 10 stars if I could!!!
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October 2023 by Kelly
This is my very first review. I have to say that Varsity is awesome!! No need to mention that they did great job with my car. The most impressive part was that all of them were super patient and kind! I was very anxious about getting back my car and called them at least 10 times throughout the process. I think I may have already talked to all of people working there. The call was always picked up quickly, and EACH of them answered my questions super patiently without any negative attitude —— I cannot emphasize more how rare this level of professionalism is. Communicating with Varsity was the only good part of this annoying car vandalism matter! Definitely will choose Varsity in the future (hopefully not for unexpected car damage again ;)
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September 2023 by Tyshawna Fisher
They did a fantastic job always kept me posted about my car and they was very professional and polite and my car got done way before it was suppose to be done my car looked brand new and was very clean I will recommend them to anyone great job again on my carServices: Painting
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August 2023 by Stacy Edwards
Great work. Friendly and respectful staff. They came recommended by my insurance company. The work was done rather quickly. I was very pleased with the quality of their work. They worked directly with my insurance company and made the process effortless for me.Services: Painting
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August 2023 by William Christian
Excellent customer service. We had an issue with the vehicle after picking it up. The company took care of it with no problem. Our 2nd time using them and will recommend their services to family and friends.
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August 2023 by Jay H.
They had my car for 3-4 weeks for repairs. I came to pick my car up & seen a dollar coin size hole in my carpet that was not there when I gave the car to them. The hole was covered with a paper floor mat so i didn't notice it immediately when i picked my vehicle up but when i got home to remove the paper mats i noticed it & they were closed by then. They refused to pay for the damages or even fix them & insisted that it was there before i gave them the vehicle. Telling me that if i didn't have a photo of the floor before, that they wouldn't pay for it as if normal people walk around taking pictures of the car floor ... I WOULD NOT RECOMMEND GETTING YOUR CAR REPAIRS HERE ! The damages that my vehicle came in for were repaired BUT I LEFT WITH ADDITIONAL DAMAGES.unless you take pictures of your vehicle before giving it to them or dont mind additional damages to your car i wouldn't recommend coming to them at all.
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August 2023 by Ryan Fowler
They did an outstanding job of replacing my front bumper and repairing the grill on the front of my truck. The work was very well done.Service: Body & Trim
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July 2023 by Ej Scofield
Ian and Chris are great. Got my car in quick. Took care of everything with the insurance. Called me every couple days to give an update. Got my car fixed and even detailed the inside of the care. All of this was done in a week! High recommend Varsity of Maryland Collision Center.Service: Painting
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July 2023 by Tonda Coates
Everything was perfect just saw a small dent that needs to b e repaired over but they have great serviceService: Body & Trim
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June 2023 by Krystal F.
Fantastic to work with on my auto repair through my insurance company. The entire process was easy and professional. It was a pretty big front end job (ins paid 5k) and the repair looks amazing, Travis did a wonderful job. The repair time was quoted at 3 weeks but was actually done in a week.
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May 2023 by Sherice G
I recently had a freak accident while driving which led to the replacement of my fairly new transmission. USAA recommended Varsity Collision for the repair. The staff was professional and kept me informed every step of the way. I got my SUV back in record time and she runs perfectly. As an added bonus, they CLEANED my kid-friendly car. She looks brand new inside and out. That made paying the deductible sting less. Excellent job Varsity Collision!Service: Transmission
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April 2023 by Aroda B
Replaced Catalytic Coverter, 02 Oxygen sensors . Checked brakes, tire pressure. Cleaned vehicle perfect ☺️ Very professional atmosphere. Knowledgeable, honest, helpful great demeanor. Jim was mechanic mechanic. Excellent ?. I would definitely recommend this Auto Shop. All staff was great and pleasant. Kudos ?Services: Exhaust
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April 2023 by Rachel Z.
Everyone we interacted with was friendly and informative. We were given clear timelines for when the parts would be in and when the vehicle would be ready. It was a smooth, easy process. Definitely recommend them!Service: Body & Trim
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April 2023 by Joy Wilson
They repaired my vehicle twice after two accidents I was in and they are quick, very informative, very pleasant, and give daily updates on the vehicle. They have a great service.
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March 2023 by Sarah Kim
The best auto repair place ever. 5/5 stars! Staff are professional, amicable, and trustworthy! They fixed my car completely and were very patient in working collaboratively with my insurance throughout. The before and after pictures say it all.
