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November 2023 by Eric L. Hall
Nice Community, But..... Building 1 needs more professional cleaning, with a new mop head, vacum of the interior steps other then A broom, some type of disinfect spray or something! Other than that, it's okay
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November 2023 by John Rhymes
I placed an emergency call because my Refrigerator stopped working with a freezer full of food Mel arrived within 5 mins of me placing the call and determined the appliance indeed had stopped. He offered to replace it right then but I declined stating I had company arriving soon and it would be a mess so instead he said that will surely give him enough time to locate a new one and deliver it first thing Monday Morning. At 9 am the next day he was back and removed the old 1 and gave me a new appliance. I didn’t lose any of my food in these trying days it’s something none of us can afford to do. I would like to thank him and give him 10 stars for his professionalism and promptness my experience in one word was excellent……..Sincerely John Rhymes
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September 2023 by Kevin Burwell
This is a very nice place to live and has a great community. It is also conveniently located in area where there is alot of stores and restaurants. The management really takes care of the property.
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July 2023 by Karla Padilla
Stressful process, the arrangement was in the upstairs apartment and I had to spend a full week with my furniture piled up in the room to avoid dust, they ruined the air conditioning, I had to sleep in the living room with my husband because of the heat, I told them and they were saying I'm coming to bring tools and they came back two days later to break the ceiling to make more dust, they don't cover anything, my carpet, kitchen furniture, living room everything was covered with dust, they spent 4 days without coming to work, in short it was a terrible experience for an arrangement that wasn't even for my apartment
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June 2023 by Andrea Tillery
This was not a permanent fix to the exterior heating/air conditioner door. Just a quick fix for now until they need to change the filter again. They put 2 nail to keep the door shut!!!! As usual
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March 2023 by Venu Srivastav K
No issues found! Nice place and great management. This is a sweet spot to access I695 close to busy highways yet a quiet and peaceful community.
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December 2022 by Jay Johnson
This has not been a good experience by far! The apartment is mouse infested and every attempt to handle the issue, is not bringing a solution to the mice problem. My neighbors all have a cat so they are not having the problems I am seeing. Please think twice about moving here. I only gave one star, because it would not let post with giving at least one star.
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August 2022 by G.TAMIL SELVAN
It's been 15 days since I moved in. Shampain assisted us with a warm welcome . So far so good at white oaks community . Will post a detailed review after an year .
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July 2022 by Kay Dee
I work 3 jobs inorder to pay the rent that was recently raised . Although the neighbor recently started to spread roaches because of putting her trash outside her apartment door, as well as over 40 neighbors had their windows in their car busted by a random person over night , including my car. I've never had a bugs inside my apartment nor a rodent but while checking my mail I received a letter that extermination wasn't able to exterminate my apartment because I didn't follow the rules for when they arrive. I called resident services and they told me sometime the extermination letter ends up in "spam email" folders. Upon checking them, I saw the prep letter that I previously missed due to the email ending up in the spam folder instead of the primary email folder. I also barley have any furniture in my apartment because my move out date is in 31 days but they still felt the need to put me out in 10 days . I was told if I don't return my key and vacate they will be evicting me and my child. Not only have I reached out to resident services via email and phone over 30 times since receiving this information and no one can help . I'm told to email and I get no response. Do not stay at Henderson Webb unless you plan on reading the tiny small print packet lease they give you . I also was charged $$3000 for a deposit and $800 for another few but they can't tell me why. I've been trying to get to the bottom of that charge since I moved in last year. Never again. This company is no good .
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April 2022 by Diane Thomas
I have lived here 1 year and I'm happy with White Oak. Maintenance is usually timely. Management is on there job. I have no complaints. My neighbors are great.
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March 2022 by Tee
Worst place I’ve ever lived. Rat & roach infested!!!!!! I’ve never seen so many rats in my life. One of the most dirtiest places I’ve ever seen. I wouldn’t recommend this place to my worst enemy. Please find somewhere else to move, your future self will thank you.Also all the great rating with no comments seem fake and forced. Don’t be fooled.
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August 2021 by Jason Yaider
The area is relatively quiet, neighbors are nice, people who work here are knowledgeable and quick to fix things. Hadn't had any issues living here for the one year we have been here. We live on the second floor and I love the balcony. Sidewalks are nice to take walks on. Laundry price is a little up there but doable. We had the occasional 1 or 2 mice stop in the apartment but you can't really control that to much they didn't get into any food seemed like it was just a quick visit. Wasn't an issue. The floors are a bit creeky in spots on all floor so be aware of that if it bothers you. Parking is easy. I would recommend living here if you got the money. When schools open back up I assume there will be a lot of traffic tho
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August 2021 by Dayanara Torres
There’s never parking where my apartment is. They don’t have any permanent parking for renters. The door to enter the apartments is never completely closed so people come in and out as they please, soliciting when there’s a sign outside that clearly states NO SOLICITING outside and inside. I pay too much money for rent that I have to walk so far out at night not knowing who can be behind me to get into my apartment.
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August 2021 by Floyd Weaver
White Oaks so far has been great!! I appreciate the maintenance ready staff and my newly furnished utilities. I couldn’t ask for more. Thank you Henderson Webb!!!
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August 2021 by Tina Brown
I have been living in White Oaks for a very very long time I have always had respect car maintenance and other personnel when in contact with them there may be a few things that they could change in certain situations but other than that I'm here and hope to continue to be here as long as my finances will allow great place to live abiding by all the rules and regulation
