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January 2023 by Barbara Glick
Compassionate and really cards about helping animals and their guardians. Highly recommend
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January 2022 by Starlet K.
I can't rate.Everyone I talked too we're beautiful people.my problem is my chihuahua had heart failure.When I talked to the vet she said they could stabilize and treat with meds .She said he may only last a few months ,maybe a year.So to give family a little time to say goodbye was awsome.Next morning I was contacted by another vet saying no improvement.I was under impression fluid was going to be removed from lungs.So now I put down 1150.00.Deposit.Now My family suffers again thing he's coming home and out of the money..And my dog suffered longer then needed.She did say putting him down was a option.But I really believe he would be here now.Hoping this is a rare thing.Raising granson9 and my mom 90 both miss him as well as my wife.If I am wrong in anyway I will change this.Many doing this not to attack the vet but for other people that might face economic and mostly heart break. He was there about 12 hrs. Godbless and in some way helps Vets and owners David King
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September 2020 by Rosa L.
I've been going to this vet for years. It used to be good I know things are hard now but lately it's been ridiculous. The owner seems more interested in his side hustle the "market" next door. He need to spend more time being a vet and making sure his vet practice has enough staff and is running smoothly. You will wait in line forever. You will wait to get an appointment and you will never get to see an actual vet. Given the pandemic that's fine but trying to talk to a vet over the phone while your pet is inside is so hard. I think social distancing could be achieved inside as the vet is usually on the other side of the table anyway. And then trying to follow up with emails or calls becomes so problematic. It takes days to get responses. By then your pet is sicker than before and you can't get an answer. The new phone system is not quite helping either. The same three ladies work the phones. Pushing two for a general inquiry or leaving a message for a food refill is such a hassle. I wonder how much time it's saving them. It's not saving me any time. They have also raised the prices. Slyly too. Guess the market isn't going to pay for itself. Also of note. Check your car tires. All the construction has lead to nails I'm tires. And good luck finding a parking space. Construction vehicle take up a lot of the spaces now. It's like an obstacle course to park now.
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April 2020 by Lindsay E.
We switched to this vet when my former vet retired and I'm so glad we did. Dr. Beyer is the most attentive vet I've ever met; my dogs now get better medical care than I do! When my 9 year old Schnauzer got very ill, Dr. Beyers gave us her cell phone number and texted us advice throughout the night, when we thought things were touch and go. When we needed medical records transferred from the emergency clinic and they were not faxing them as promised, Ruth, one of the wonderful front desk workers, actually went to the emergency clinic and picked up the records herself. My old girl fully recovered and I believe its in part due to Dr. Beyers care. My dogs used to be terrified as soon as I stepped in the vets office with them and now they're excited to go because they know they always get attention, love and treats! I highly recommend Frederock Road Vet hospital.
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May 2019 by Alexandra J.
I visited multiple offices in the area, and received the best impression from this one. I adopted an older cat, and needed a good veterinarian. My cat saw Dr. Beyer for ~1.5 years, and she is a wonderful vet. Sometimes you're sitting in the waiting room for a while, which can be inconvenient. However, this is because they take their time with patients. Every vet visit (my cat was a frequent visitor), Dr. Beyer made sure I understood what was going on, my options, and their implications. Because my cat had her share of health issues, Dr. Beyer gave me a cellphone number to text when I had questions, and checked in on my cat every now and then. She genuinely cares, and helped me as much as she could. She never tried to sell services, and instead was up front with the cost of various options, and to what extent they may be worthwhile. All the vet techs and desk staff are kind, gentle, and contribute to what makes this a place I recommend. Unfortunately my girl has passed. But I only have as many good memories with her as I do because of this place.
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January 2019 by Daniela S.
I scheduled an appointment for both of my dogs after someone recommended Dr. Beyer to me. I have a pretty busy schedule and when I called, with a month in advance, I asked for an appointment for the week of 21-25 of January. The person on the phone told me she was scheduling me for the 21st. However, when I got there on the day and time scheduled, I was told that the appointment was actually scheduled for the 31st. They not only didn't even apologized for the situation, but they were extremely condescending, suggesting that I was the one who got it wrong since Dr. Beyer doesn't work that day of the week. I'm pretty sure I wasn't wrong, but even if I was, the way I was treated wasn't right. I think it is essential for someone who works with people, specially in a doctor or vet's office, to have empathy and sensitivity to care for patients and their family! The treatment should start when the patient enters through the door, by making pets and owners feeling welcome! I'm definitely not coming back!!!
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August 2018 by Minh V.
Frederick Road Veterinary Hospital has the local friendly neighborhood vibe, yet shows professionalism and care to pet owners and their dogs/cats. My experience with Dr. Lisa has been outstanding and she will always go out of her way to follow up and call to check up after my cats' appointments. She clearly explains my cat's illness and recommended course of treatment. Dr. Lisa has even supported me when I decided not to induce more medicine to my terminally ill cat, as we both knew that palliative care was the best course for my cat with cancer. I have since moved out of the area and really do miss this vet. The office is always clean and the front desk is very polite and attentive. The entire staff is friendly and you can certainly tell they love their job.
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August 2018 by Valerie J.
Great veterinary clinic. I've been taking my 3 cats there for the last 5 year and they have been nothing but kind to my fur balls. Compared to other vets I've dealt with they are very reasonably priced and value your time with drop offs and pick ups. I've been to Dr. Dan and Dr. Lisa and you cant go wrong with either one. Both are very kind to the animals and very knowledgeable.
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July 2018 by Jamie R.
Let me preface this review by saying that my chihuahua Lucy is my family and my life. I have been horrified at previous vet offices. Lucy actually licked the vet assistant and was so well behaved during her exam. Dr. Dan is not only thorough, but has an excellent bedside manner. He can d*** things down so that you understand and also speak in full blown medical lingo that I understand very well. I was impressed w the cleanliness of the location, the pleasant, caring, and prompt staff, and overall experience. Dr. Dan called me personally to check on Lucy and was highly responsive to my concerns. Look no further if you want vets that care about your babies and treat them w the utmost care, this is the place. I am very pleased. Heck Lucy even gives the establishment 5 stars. The female doctor also spoke w me at length w regard to Lucy. She is extraordinarily thorough and detailed. I'm happy w both providers. This never happens!!!