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“My experience was great’ Daniel and Ama, they literally went above and beyond for me. It was Saturday night the night before the snow storm they closed at 4pm, I literally arrived at 6:34pm and knocked on their locked door seen the gates down but I still had hope. Daniel came to the door and I explained to him that I had a package pick up he kindly asked me for my ID Knowing that they closed 2 hours ago he still went out his way to find my package I stood at the door he let me in once he found my package and let me sign for it. I truly appreciate it because I really needed it and especially before that snow storm hit. They did an awesome job this was the true epitome of excellent customer service because they didn’t have to let me in or retrieve my package. They were very polite, kind and friendly! Thank you Daniel and Ama I truly appreciate you guys.”
“I walked into the UPS store approximately 2 minutes right before closing and I was treated with so much respect. I needed help and Dakarei took his time to assist me without rushing. I am forever grateful for his customer service and patience. Dakarei is definitely a great addition to the UPS Team!”
8:30AM - 5:30PM
3653 Leonardtown Rd, Waldorf
Printing Services
“Very friendly, considerate, and helpful in meeting my needs. I ordered 35 planners and they helped to properly size, correct formating issues, and much more. Timely delivery and response. Will work with them again.”
“The customer service here is outstanding!! The employees at this location always make eye contact and greet customers (especially if they are not busy with other customers) upon entry. They work efficiently and don't act as if I'm bothering them by entering the store. I go out of my way sometimes just to patronize this location because of the service.”
“This UPS store always provides great customer service. Had a recent experience with the United States Postal Service, in which they wanted me to purchase tape to affix my return label to my package. I had to drive to the UPS store to return an Amazon package. I asked the customer service representative if they could give me clear tape so that I can tape my United States Postal Service label to my other package. Instead they put my label in a clear sleeve AND affixed it to my pack for me to take to the United States Postal Service. I really appreciate this level of curiosity service and I hope the USPS can learn something from them.
Thank You UPS Brandywine Store!!!”
“Thank you so much, Vick and Bal for your patience and kindness! I appreciate you opening the door for me at exactly closing time and kindly assisting me with my package. I appreciate you guys!”
10AM - 7PM
7750 Marlboro Pike, Forestville
Printing Services
“We just started with PEC couple months ago. I must say I was surprised I didn't get involved 5 years ago. I am happy with the ability to service the community while promoting my business as well. Awesome service!”
“This is a small Liquor Store in Waldorf Maryland Sol on Washington Street or Boulevard it's out of the way you could almost pass it but they have very good prices and what's a good place to visit to buy your stuff”
“My clinic ran out of toner and next day delivery was not an option. Luckily I was able to place my order at 11 pm for toner and received an email at 8:14 stating my order was ready for pick up! 14 minutes after the store opened! The staff at the store was very friendly and very professional. I was very impressed with this store! Wonderful experience! Great customer service and coordination. 10 stars!”
“Came in to pick up a high value package. They checked my ID and I was in and out in just a few minutes. Would much rather have things delivered to the store and pick them up than have their drivers falsify deliveries to my door.”
“I recently visited Staples to print a booklet for my mom’s 70th birthday, and I had the pleasure of working with Sean in the printing department. From the moment I walked in, Sean was attentive and helpful. However, as the store quickly filled with customers—more than five individuals at one point—he managed to assist everyone with patience, professionalism, and a calm demeanor.
Despite the overwhelming demand, Sean remained pleasant and dedicated, ensuring that each customer received the attention they needed. Unfortunately, due to the high volume, I had to wait over an hour, but this was not his fault—he was the only one available at the time. Even with the long wait, he never appeared rushed or frustrated. Instead, he provided thoughtful solutions to help me with my document, which was having trouble loading, and offered suggestions to make the process smoother.
I had to leave and return later, and when I did, the store was still busy. Yet, I saw Sean continuing to assist customers with the same level of care and dedication. What truly stood out was that he stayed past his scheduled time—later than he should have—just to ensure my printing was completed correctly, knowing he wouldn’t be in the next day. He even apologized for the wait, though it was beyond his control.
Throughout the process, he took the time to print samples, check alignments, and confirm that everything was exactly how I wanted it. I was incredibly impressed by his diligence, professionalism, and outstanding customer service. Sean truly went above and beyond, and I sincerely appreciate his dedication. Staples is lucky to have such a committed and exceptional employee.”
“I only come in here to mass print for my job. Every time I go in Niecey in the printing departmentis always working hard trying to meet the demands of clients asking questions and taking care of other tasks. All while helping clients in the self service section. She helped me to refill my printer all while tending to customers. She is true multi tasker all while maintaining great customer service! She even helped me with putting my prints in a box so they wouldn't fly away (it was windy that day!). I'll keep coming back as long as she works that section. She does a great job and it reflects great for Staples.”
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“I have used Anointed Press Graphics Inc. several times and Ms. Karen P****** never disappoints. She is a consummate professional and takes great attention to detail in her work.”