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October 2023 by Judy Weitzel
Too bad I have to give this place even 1 star. In my opinion, they shouldn't get any stars.I was visiting from out of town, and went here because it was close to where I was staying.I get my nails dipped in powder.Not only do I agree with the last person who posted a few days ago, saying how dirty the place is, but they also have horrific customer service.I've been getting my nails done for over 15 years now, and this nail salon was by far, the worst of the worse.As far as the cleanliness is concerned: when it was my turn to be seated at a station, nothing was changed out. I.E. the towels they use to place down. My nail tech just shook it out.Also, the portable nail dryers were so caked with old polish, it felt grimy.Cleanliness alone, would have most people leave. I decided to stay since I knew I would never be back, and I was there because it was nearby.Bad decision on my part. Lesson learned.On to their lack of customer service. 2 days after I had my nails done, one of my nails chipped.I decided to just file it down, not a huge deal.I was also busy with activities, and could not make it back to them before they closed, to have it fixed.Few days later, another chipped. Filed that nail as well.Then a little over a week later, the polish from my pointer finger came completely off.That was the straw for me! I called in and spoke to Tracy.She told me that since I didn't call into them within a week, there's not much they can do.I told her I did not see any policies that stated that.Also worth noting: I paid $70 for my nails with designs.When I normally pay about $48. Not including tip.She said she would have the Manager call me when she's in.A few days go by, no call back.So I called back in, spoke with Tracy again.Still no help. Still no Manager.So I told her to just be expecting a letter from the Better Business Bureau.Believe it or not, I'm not a complainer, and I don't like to make places look bad if the issue isn't a big deal. Some things, can be overlooked, as I did when my nails chipped.But when the polish came completely off, I thought that was ridiculous, especially given how much they charged me.We shall see how it goes with the BBB.Trying to be hopeful for some kind of resolution.The fact that the owner doesn't respond to people who post here, also speaks volumes.
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October 2023 by Patricia Larkin
Extremely dirty and worn establishment. Pedicure chairs have holes in them. Manicurist painted over hair and didn't fix it. Overpriced. The waxing room has cobwebs hanging from the ceiling. Eyebrow wax was too hot and burned my face. I literally have bruises and redness from the wax. Four women just talking and laughing very loudly. I'm used to a nice spa atmosphere, horrible. I will not return even though they are very close to my home. I will drive by them for miles away to find a nicer place.
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June 2023 by Felicita Hernandez
I never had such a bad experience in my life, I am very sorry to have to say, but they gave me a horrible, lousy, fatal service, the ugly colors, I ended up with my sores, I am dissatisfied,It left my feet very sore and my hands, it hurt me as much as if I had never washed my feetServices: Gel manicures
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December 2022 by Cindy JENKINS
I see mixed reviews so I wanted to share my experiences. I’ve been going here for several years. First time I went, the tech scraped the back of my heel and it bled. Hurt so bad and took months to “heal”. Another time, a tech did a pedicure then made me wait 20 minutes w polish remover on while she did someone else (she should have did this first while doing the pedicure). Anyways, other than those two bad experiences, the others have all been great. I ask for Tammy now. She’s very pleasant and does a great job. I think it’s important to find someone you like then stick w that particular person (just like you would w your hair). All salons have good and not so good techs so I wouldn’t take it out on the whole salon. Thank you Tammy for being able to rely on you for great mani,pedis.Services: Manicure
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October 2022 by Dana Kotlowski
Pedicure turned out decent but the place looks unclean. Unsanitary as well. My tech didn’t open a new file or clippers. Won’t be returningService: Pedicure
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October 2022 by dana legg
Pedicure turned out decent but the place looks unclean. Unsanitary as well. My tech didn’t open a new file or clippers. Won’t be returningService: Pedicure
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July 2022 by Abreauna I.
if I could give zero stars as a rating, I would. I show a picture of exactly what I want and not only is the color completely opposite, but so is the shape and length of the nails. Worst experience ever. Very rushed and sloppy work.
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July 2022 by Tina C.
The absolute worst. My nails are flaking in less than 24 hours. The colors don't match my toes and my nails are cut crooked! She was rough and it all felt half assed. Never going back.
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February 2022 by Rose Burris
Lady was friendly but wasnt very happy with the nails, they werent shaped correctly and its been 12days since i got them done and they chipping and started lifting up within 8days of having them done. I will not be goin here again.Service: Acrylic nails
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February 2022 by Jaron McMillan
I walk in to get a manicure an pedi an the lady Anna i think it is she was rough made one of my toes bleed an 2 of my fingers worst experience ever
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July 2021 by M B.
Although the wax service that I got here was very good, it was not clean at all. Went into a back room and laid on a table with my head on a towel (no idea if it was dirty or not), and the woman who waxed me double dipped the stick instead of using a new one after applying the wax to my skin. The wax was also way too hot and I received burn marks from them. Do not get waxed here, go to an actual waxing studio.
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July 2021 by Katie M.
This place should have 5 stars I never have had a bad experience and they accept walk ins and treat everyone so well but making an appointment is better and easier and they do such a great job on pedicures and massage the feet and legs so well even for a basic cheap pedicure
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June 2021 by Inna Roizin
ALL BADPolish is old , my pedicure does not feel like i even had a pedicure… cuticles were not cleaned properly, even after i pointed it outThey were just trying to upsell me to get a more expensive service. Gel or powder. Just to pay more. A plain BAD mani pedi cost me 60+ tipWill need to another one in a few days anywayLooks like a mess
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May 2021 by Heather Smith
Very cute store. The staff was right there to ask me about getting my nails done and even painted my daughters nails for me. Very friendly and helpful staff. Would recommend to anyone!!
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February 2021 by Reel Game Calls
They are OK but after just a few days the nail polish started bubbling really badly.. they were really rough with my hands and destroyed my cuticles
