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December 2023 by Marianna Chiokan
Never in my life have I had just utterly horrible service! As I was packing boxes/envelopes at a table right in front of the window, they slammed the gate shut. No warning, no checking in, no consideration. When one of their workers opened the door, I asked how I should pay for all of the boxing materials, she just shut the door on me. Awful!
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August 2022 by bynelley nelley
Is part of their job description is to be rude to customers? Please train them to be decent. The tone of their voice is always rude.
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November 2021 by Valerie Hoxter
I Called the post office twice about my missing check got two different people both rude and acted like they could care less(unprofessional)same thing happened with my Christmas club check last year Delivered to the wrong mailbox neighbor put it in my box later. I asked them if they could re-check because the virtual mail wasn’t showing it they rushed me off the phone without checking rude rude And as I thought everyone else got theirs mine was missing. Monday’s a holiday so I will have to wait until next week sometime.
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October 2021 by yaky london
The employees are so unprofessional always rude mood, hiding mails never take responsibility of anything, I don't know who is in charge of this place but obviously they don't care this people can discriminate and humiliated and I wonder where can I report this situation.
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January 2021 by Polly Phonte
Mailed a package 2 day priority mail 9 days ago. According to tracking information, it hasn't even left the Chestertown Post Office yet. Tired of missing packages, things getting stolen, and this sort of thing. Send your package any other way if you want to be sure it arrives.
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July 2020 by Linda Wright
The postal workers are friendly , polite and very helpful!
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July 2019 by Valerie Renee
Worst post office I have encountered on MDs Eastern Shore. Staff us rude and P.O.boxes are highest I have ever paid and they lose your mail. I am still missing mail from 5 months ago.
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November 2018 by Jessica Gill
This office has the hardest working staff around! Very proud of these guys and gals!!!!
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August 2018 by Susan Sams
This is a post office. What gives it five stars are the people who work here. Not only are they incredibly friendly but they take the time to get to know you, they always have a smile on her face and they go out of their way to help. I could give more than 10 examples of when the staff here made me feel like a special customer by simply being the amazing people they are!
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August 2018 by Jomarie Wilkinson
This office has the friendliest staff around! Very pleasant atmosphere. Will definitely be back when I am in town!
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June 2018 by 8990000 at Gmail dot com
They have always handled my complicated shipping needs well, just not always with a cheerful demeanor. I've often sent many packages here with no problems. The loves are usually fast with a 5 minute wait at most usually. Despite this, some clerks think you should engage them and thank them without them offering a word. We are the customer imo. I did file a complaint against this one grumpy male employee and not sure where that went. This person also always use there middle finger to punch numbers on there side. There's a very nice female employee that's been there a while whom was happy and friendly the last time I was there.
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January 2017 by Jenn Kulley
Always busy but nice people
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November 2016 by Jennifer A. McCready -MDH-
Went there this morning with a friend who was sending a box and the lady who waited on her was super helpful, knowledgeable, and even quite humorous. I think her name was Carrie. THANKS FOR THE GREAT SERVICE!!
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July 2016 by Eileen Collins
Wow! I moved out of state almost a year ago. Today we received forwarded mail meant for someone in Chestertown whose name is not very close to ours. (well, the first few letters of the last name are the same). The address is not our previous Chestertown address. We are sending it back o the post office in hopes that they read it this time. Come on people! This is the U.S. mail. The letter is a hand-written personal one-not junk mail.
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December 2014 by Rick A
I generally really like postal workers, and most postal works even if they are having a bad day are still professional. The people working here are unprofessional grumps. They should be fired. Simple as that. If you want to stay in a good mood today drive to another towns post office cause these guys suck.
