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March 2024 by Liliana Sanchez
Love love LOVE the service here. Anthony Mejia is the best, so patient so kind! Dr Wray is amazing 100% recommend
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March 2024 by Kerstin Schmidt
I’m a long-time patient at this location and have, for the most part, been satisfied with my previous experiences. I’m not sure if they are under new management—definitely had a new optometrist. I went in for both contacts and glasses. Ultimately, things worked out fine, but there were a couple of glitches. I have progressive lenses and astigmatism, so my needs tend to be more complicated and expensive. I used my insurance towards the cost of my contacts and then wanted to have new lenses made for my frames. My complaints are with how they tried to upsale me on all sorts of extras for my lenses. Perhaps some people really want the ultra thin lenses, anti blue light business, and protective coating. I don’t and found I really needed to check my receipt and push back against getting these things. My second complaint is about the $149 contact lens fitting fee. As a long-time lens wearer, this is complete thievery because I was getting the exact same lenses. The optometrist “fitted” me using my current lenses. I never received a “trial” pair. I realize that both of these are typical and common practices, no matter where I would go. My last frustration is that when I received my glasses with the new lenses, there was something off with one of the lenses and it took two trips and a lot of extra time for folks there to FINALLY believe me and redo the lenses. I have them now and they are fine, but disappointing that there was so much feet dragging about this. Next year, I will be going someplace else :(
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March 2024 by Annie Thoopsamoot
I had an unpleasant experience with some eye doctor in Germantown so I stopped seeing doctors for a few years until my eyesight started to deteriorate. I went to MyEyeDr. in Friendship heights and they're absolutely wonderful. The staffs, especially "Allison" is so friendly, kind, professional and compassionate. They all have excellent customer services. I feel at ease and took my time selecting the new pair of eyeglass with Anthony. He helped me pick a good pair of eyeglass. I also feel very comfortable with Dr. Wray. Overall I like this place a lot . I recommended this place to my colleagues in the Town Office and everyone. We will be seeing Dr. Wray from now on. This place is very clean, and at a very convenient location with free parking spaces, surround by restaurants and places to shop. A great place to check your eyes and getting a new pair of glasses.
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February 2024 by Matthew Krauss
I had a frustrating experience with Dr. Lynette Wray and MyEyeDr. I scheduled an appointment for 2 p.m. on January 25. The office called me two days beforehand to say they couldn't honor my appointment and asked me to come at 2:40 p.m. instead. The later time wasn't convenient, but I accepted it to avoid having to postpone my annual exam.I arrived on time but did not see Dr. Wray until 3:35 p.m., 55 minutes after my appointment time. She offered no apology and rushed through my "comprehensive" eye exam and refraction in less than five minutes. I pointed out that I was due for a dilated eye exam. She prevaricated, implied that she didn't have time to do one given how behind schedule she was, and ultimately said I could postpone it for next year.Setting aside the lengthy wait, I don't feel that I got the care that I requested or needed. I'm also skeptical that they performed all the service needed to bill for a "comprehensive" new patient exam. It certainly was far less thorough than exams I had at my previous optometrist. Worse, I can't use my annual vision insurance benefit to get the care I need from another provider.I'll avoid this practice in the future. I came away feeling like they were more interested in churning patients than providing quality care.
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October 2023 by Henry Sprouse
I visited MyEyeDr. Chevy Chase to get a simple glasses prescription. The prescription was wildly inaccurate. I had to come back three more times to get new prescription because everyone thereafter was inaccurate. This led to months of blurry vision, headaches, and missing out on life. My college finals, wedding, honeymoon, and start of work has been blurry thanks to MyEyeDr’s incompetence at their job.
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August 2023 by Bacon
Dr. Wray is very patient and does a very comprehensive eye exam. Alison, Taya and Anthony are super friendly and helpful! Great place to get you eye exam.
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August 2023 by Kerry Crist
Everyone who works here is so nice. And they seem very competent. I highly recommend My Eye Doctor.
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April 2023 by Steffen Frey
As always - great customer service. Truly enjoy the flexibility and understanding. Thank you so much!
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March 2023 by Anneliese King
Dr. Renu Mathew and the office are awesome!! Very welcoming environment and Dr. Mathew answered every question and went above and beyond to find solutions for issues! Shoutout to Anthony as well for awesome service throughout purchasing contacts and sunglasses. Awesome staff overall, will definitely be returning for future appointments!
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March 2023 by Bella Bird
Sorry to say that while I think Dr Raja is a great professional and gave excellent advice, he has now left MyEyeDr. And more seriously, when I had a recent emergency - sudden development of blurred vision - I called MyEyeDr twice to ask for an emergency appointment. Both times the staff answering the phone could not advise me on whether an emergency appointment was available, and both promised I would get a call back to advise me, that never came. So I conclude that this service is unreliable, and can’t be trusted to provide the right level of care or advice in an emergency.
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January 2023 by Sharon Felzer
Dr. Raja has completely transformed my life! He is wise, deliberate, analytical AND he has a sense of humor. I could not get my contacts to do what I needed them to do and was completely frustrated. After seeing him yesterday, I now can read without readers (I feel liberated) and I can also do everything else perfectly; he found the exact balance. The office staff is friendly and NOT pushy when suggesting different glasses. I will never go anywhere else!!
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November 2022 by Ken Foo
No review does justice to Dr. Azim Raja’s work ethic including mine. Beyond a shadow of a doubt, his ruthless integrity and unceasing allegiance as an optometrist is unquestionably flawless. While many of us ponder on possible vocations, Azim has restlessly pursued optometry and megaphoned that this is his heart’s true desire for over a decade. You will feel suffocated with niche knowledge on obscure eye diseases that you can draft an ?️ WebMD one day. As a customer, you will never contemplate, “the customer is always right,” because your individual health and happiness are already right living rent free in his head all day long. I assure you that all stakeholders of MyEyeDr are privileged to have Azim transcend the core tenets of the company. Overall, my recommendation is that you will regret not being treated by Dr. Raja earlier ¯\_◉‿◉_/¯
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October 2022 by Elisa Angeletti
I cannot say that I am happy unfortunately . Brought two pairs of sunglasses here a Celine and a Tom Ford to put prescription lenses and I asked on the timing … it was very important for me to get them back in a week or I would have not left them both … glasses came back after two weeks and several phone calls .When picking up my frames they completely screw up the width and they were not able to fix it despite several attempts . This is the second time this happens on very expensive sunglasses and they didn’t even apologise . Like they have no idea of the process they just get your money and then bye bye .This is the second occasion that they disappoint me and for sure I will never do business with them again
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September 2022 by Stephanie Buck
I had a great experience at my recent appointment. Dr. Raja did a great job of not just telling me what was happening with my eyes but also explaining the terminology, what they look for, etc. The entire office was helpful and friendly and I walked away feeling great!
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August 2022 by Jaime Lopez
The front desk was very efficient. Dr. Raja did a very thorough examination of my eyes. The wait time was far better than my previous experiences at other eye doctor offices.
