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December 2021 by Lisa M.
amazing dry cleaners! got my coat perfectly repaired and cleaned. need cleaners? go here... highly recommended!!! thank you georgetown valet!!! I will be back!!!
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November 2020 by Kim D.
We feel so happy to have found these cleaners. First of all, they pick up and deliver. Second, they are very responsive when I've called. Third, they mended some couch slipcovers for me and did a great job. I really hope they are doing okay during COVID - I here it's a bad time for dry cleaners.
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August 2018 by Ye H.
Georgetown valet cleaners has improved tremendously with new management. Although their prices may be a bit higher than other places the quality of their service is outstanding. The owner is always very kind and friendly. She would replace a button or remove a small stain as a complementary service which I always appreciate. I recommend this place to anyone who is looking for consistent high quality dry cleaning as well as alteration.
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August 2018 by Eric S.
Returned a couple of years ago and have been going once a week since. Any issues I had in the past are just that--in the past. Service and cleaning are back to their old, impeccable standards.
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July 2018 by M E.
Prices on the website are NOT reflective of what you'll actually be charged. Good services, but pricey.
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December 2017 by Nicole G.
This is my go to place for dry cleaning and pants hemming. Why I'm finally leaving a review: They recently did an AMAZING job on a getting a large red wine spill out of a white silk gown. Friendly too! The prices are fair for this area and for the level service (my recent situation cost extra but it was a huge job so I think that is fair). Highly recommended, especially if you wear light colored clothing and your friends like red wine and knocking things over.
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September 2017 by Jeff A.
I was traveling in town and had a button come off a suit coat prior to a meeting. Matched the thread perfectly and took them 2 mins and I was on my way. Owner genuinely didn't want anything for the service. Gave a small token since they were a huge help and I'm an out of towner and cannot reciprocate with more business.
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June 2017 by R R.
This branch of Georgetown Valet is under new management and it is much improved. The previous manager was very unfriendly, the new manager warmly greets customers and actually cares what customers think. They do a good job cleaning the clothes, too. Recommended.
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March 2017 by Laura S.
I made a huge mistake a few weeks ago and took a vintage silk scarf to Zips to get one spot removed. Zips not only couldn't get the spot out, but also pressed the scarf so hard that it damaged some of the fabric. Alas, I decided to pay for Georgetown Valet to give it a go. They got most of the spot out (I dropped said scarf on the floor so it was a lovely black stain) and were able to correct some of the pressing that happened. While it is more expensive than some of the other local cleaners, I will be taking my clothes here from now on!
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February 2017 by Nora C.
This cleaner/alterations service has now fixed two messes caused by the incompetent cleaner in my apartment building. Normally, I love convenience, but when 'convenient' results in an elastic waistband breaking due to poor quality and bad sewing--and a stain is left while a 'wet circle' is added--forget convenience, I'll go with quality. Georgetown Valet is a bit pricier but fixed both messes admirably, saving both garments. It's a reminder that we get what we pay for :-).
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January 2017 by Christina C.
I brought my suit jacket here to get the sleeves tailored after another dry cleaner couldn't do it. The staff here did a great job with the tailoring and the jacket fits great now! I appreciate that they're open on saturdays too.
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August 2016 by C C.
Cleaners damaged a moderately priced blouse ($120.00). I requested settlement by giving me a credit on future cleaning equal to half the cost of the blouse which was about a year old. They agreed but after several weeks decided they had to keep the blouse if they gave me a customer credit. I left with my damaged blouse to never return. It cost me $13.00 to clean the blouse. For that price they should provide quality work and stand by it. Accidents happen, but when the cleaners is at fault, it should act caring and responsibly and make reasonable amends particularly when it's prices for cleaning are at the high end. Do not trust them with your investment clothing. The person assisting me stated that she was the new owner, not certain that matters.
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September 2015 by Sherry R.
If only I could give this place 0 stars! They are God awful and incompetent. Took my dress here last minute for alterations and the incompetent tailor took it upon himself to remove an important part of the dress!! And they wouldn't even give me my money back. Please do not get anything tailored here. This is the second time I have had to use them last minute and both times I had horrible experiences! DO NOT GO HERE!
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August 2014 by S P.
If no stars were an option that would be my selection. If you like watching theater in the round and a puzzled look when you go to pick up your clothes then this is a dry cleaners for you. If however you want your clothes on the promised date I would suggest going somewhere else.
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August 2013 by Mike H.
I have to give credit to these guys for some great alteration work they've done for me. One was a suit jacket and pants that they did a great job with. Two times pants hemmed, and one of them I was worried about. I was asking them to fix a poor hem job done by a different place. i was worried because I have had that done poorly before - where you can see a line where they added fabric to to this extension piece or something that was inserted. Great job. I would highly recommend for basic to intermediate alteration work.
