Staples in Chevy Chase provides printing, shipping, technology, and recycling services essential to small businesses, remote workers, parents, teachers, and students. The store is noted for being convenient with validated parking. Multiple reviews highlight exceptional and proactive service from the staff. Employees are described as friendly, kind, professional, lovely, and helpful, often going out of their way to assist customers. They engage with shoppers, ask if help is needed, and work as a team even when busy. Specific examples include a staff member selling a personal cord to a customer in immediate need, a manager spending extra time searching for out-of-stock items and arranging fast home delivery, and a team efficiently locating products during busy periods. The consistent feedback is that the helpful staff is more important than machines and algorithms, with service that customers have not experienced anywhere else.
I am happy that we have a Staples because what would we do without it? My local Staples closed (at Florida and Connecticut Ave) but I am happy to drive out to Wisconsin Ave because I know I can find what I want.
June 2025
It doesn't get any easier or any cheaper for all one's office/stationary needs than with Staples!!
April 2025
The cashier helped me to save money with my rewards. Excellent service!
