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January 2024 by Vanessa Chang
Had a great experience both getting passports processed and mailing a package. Efficient and friendly communication, and especially supported by Mike with the passport processing. I couldn't have asked for a better experience and I like this branch for the customer service.
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December 2023 by Alex O
Incredibly rude worker
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November 2023 by Andrew Sullivan
Posted hours on Google “match” the current posted hours on the door, and yet….somehow it is NOT open….probably half a dozen people there checking the door just to make sure. NO SIGN saying they should be closed.
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October 2023 by Ritika Gosain
Such a wonderful experience for passport service.They made is so simple and quick!!
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October 2023 by Matt Vilardebo
They have limited lobby hours which is strange for a post office since they are typically 24/7 in the PO Box lobby. If I had to take a stab at it, it's probably due to the homeless problem. Gotta love the DMV!.
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August 2023 by SU-CHU HSIAO
We did not expect to have a great service at usps; however, today’s experience was absolutely unpleasant to both myself and especially my kids.I briefly mentioned that that’s a card inside an envelope to be sent overseas. And you would not believe that the staff just crushed it with her fingers without simply asking us what’s else inside the envelope.There was just paper crafted small stuff made by kids as present to be sent to their grandparents, and they were all crushed because of their careless.
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July 2023 by Jesse Cantrill
It was excellent. I put my envelopes in the slot and off they go. Of course, I went to the post office because my checks were stolen from my local mail box, but you can't have everything.
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July 2023 by Raphael Ferreira
The sign says it closes at 5pm on Mondays. I was here at 4:30pm on a regular Monday and it was already closed.
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June 2023 by Sedia T.
This is the second time I've mailed an envelope from this location with a scannable stamp that was never scanned so it doesn't show up on the tracking and keeps saying "USPS is waiting for the item" like how can you be waiting if I was inside using the kiosk? Last time the envelope was actually lost and never made it to the destination so fingers crossed this time it's only lost on the tracking information!!
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June 2023 by Amanda Wang
The nicest experience I've had at a USPS! Arnetta was so sweet and searched the entire store to find a shoe box for me to ship my shoes out of. She also went out of her way to help my partner and I use a coupon for the cards we were purchasing. This is my new go-to USPS location hands down!
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March 2023 by Michael Nelson
Do not get a P.O. Box here after just having mine for 3 months they have decided they will close everything at 5:00pm. So you can only access your box Monday - Friday 9:00am - 5:00pm and maybe Saturday 9:00am -4:00pm definitely not on Sunday. Based upon the limited information and non official looking note taped to the glass out front they don’t know when it will be accessible if ever again. You are when renting a P.O. Box from the USPS supposed to be able access them 24 7 it’s not like this one is in Rural America it’s the city just outside of DC. Also the lines are always long at the counter. And also there is absolutely no parking for vehicles of any size. I want to move to a better location but stuck in my current box rental.
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March 2023 by Sarah L
Rudest USPS worker I have ever run into (older white woman with a thick eastern European accent). Use self-service, or if you need to speak to a human being, save yourself time and drive a little further away since you will not be helped here. At least self service will replace 100% of her job in the near future
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March 2023 by S B
Rudest USPS worker I have ever run into (older white woman with a thick eastern European accent). Use self-service, or if you need to speak to a human being, save yourself time and drive a little further away since you will not be helped here. At least self service will replace 100% of her job in the near future
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October 2022 by Mona Mona
I was unhappy with the customer service, i needed help to accomplish my job, unfortunately an employee named Gu who could help me,didn't even get up and guide me.She told me put your document in the slide over there, it was my first time going to this post office so i couldn’t find the slide, i had to wait for minutes to find the slide, i asked her several time could you please help me to find the slid but she was reluctant to even look at me! Kept saying its in front of you. She was two steps away from me!! Finally her coworker came and showed me the slide!Im sorry to say her attitude was not nice at all!
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August 2022 by Runer M.
I have had a good experience there in the past, but there was a NASTY woman working there today (black woman with primary-red dyed hair). If you appear to hate people and your job, either hide it or look for new employment. She also seemed to be a negative blanket on the other employees. I'll likely give it another try since I often drive by, but if I happen to get her again, I won't go back.
