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November 2023 by Tiffany Jong
was here for black friday, thank you laurie for helping me look for sweet scents :)
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August 2023 by Carmen Powell
The employees were cool. And the place smelled great.
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July 2023 by ONUWA M. AKWARA
BUY 3, GET 3 FREE. MIX AND MATCH.AIR FRESHENER: 7 FOR $25
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June 2023 by Blake Torres
If I could give less I would, I didn’t care for the attitude and demeanor of the cashier or the management for how they handled my transaction. They were out of a body cream but had it in a gift set I asked nicely if they could disassemble it they refused and kept saying no trying to push to get the gift set. I have had no issues when this pops up in my normal store or a visiting store. They say its allowed but this store was not accommodating at all, when you are sold out and have it in a gift set you are allowed to disassemble a gift set! Cashier 3745824 was very rude she was on the floor she looked like she could have been a member of management. I am in customer service so I don’t like complaining but she was rude!
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June 2023 by Blake T.
If I could give less I would, I didn't care for the attitude and demeanor of the cashier or the management for how they handled my transaction. They were out of a body cream but had it in a gift set I asked nicely if they could disassemble it they refused and kept saying no trying to push to get the gift set. I have had no issues when this pops up in my normal store or a visiting store. They say its allowed but this store was not accommodating at all, when you are sold out and have it in a gift set you are allowed to disassemble a gift set! Cashier 3745824 was very rude she was on the floor she looked like she could have been a member of management. I am in customer service so I don't like complaining but she was rude!
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May 2023 by Jassonn Garcia
Amazing people. Great attitude and service. Will definitely be back.
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May 2023 by Sameh Rahief
Sometimes they have nice offers
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April 2023 by Andrew D
Wowwww amazing experience. Two people helped me find what i needed. Introduced to coupons with the app. I'll be back!
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April 2023 by Lennox Dennis
Very experience and friendly customer service
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March 2023 by Andy
Wowwww amazing experience. Two people helped me find what i needed. Introduced to coupons with the app. I'll be back!
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March 2023 by Mariana C.
Officially taking order online, pick-up in store orders as of this week! :) That's one of my favorite features BBW finally added along with a rewards program, so you can hopefully get the populars items you want on sale even if you can't rush to a store immediately- they hold orders for 3 days and then you don't have to worry about paying for shipping! Note: you can only order from one store at a time, but also can only use personal coupons once, so I ordered here because they had the majority of the items on my list. They didn't disappoint!Located in the upper level, next to Ralph Lauren, super easy to get to from the parking lot.Well organized, and well stocked. Super friendly staff, they had an "online order pick-up" sign right where you come in. I was helped immediately and while one of the items I had wanted was out of stock -- you get an email alerting you before you come in/get your "order is ready alert," which is useful -- they offered to help me find a similar replacement. It had been an impulse purchase on my part, so I thanked them, but didn't need a different wallflower haha In the event of 'canceled' items like that I don't think your card gets charged for it, so no concerns about refunds etc.Definitely a welcome addition to the outlets.
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January 2023 by Don Couts
As you enter the store it smells amazing. They had tons of gift options and they had a sale going on as well.
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December 2022 by Tristyanto Prabowo
Affordable price and a lot of choice with amazing smell
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October 2022 by Cynthia Foster
This is a nice store but they need to update their store hours on the Clarksburg Outlets site. It says it opens at 10:00am Sunday but they really don't open until 11:00. It is very deceiving to customers especially since there is no hours of operation on the door stating that.
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September 2022 by Sadan Lasker
I had a great experience at the Clarksburg Outlets Bath and Body Works, a worker named Sephora helped me throughout the store and help me find my favorite new scent. She was an absolute doll and I loved her kindness.