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February 2024 by Alexey Okhrimenko
Unlike most of the outlet stores, it has a descent selection, not just piles of trash. Disregard all the comments about customer service, it is actually better than in those other places, and what do you expect exactly? You having two decent pair of shoes for 100 bucks, take it and GTFO.
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December 2023 by Wei Yang
Worst customer service in Clarks stores I ever had. I was a big fan of Clarks shoes for work. But this store staff changed my perspection. I was trying to put on a shoe in the store. There was a store staff who wear a glasses, short stature and high hairline yelling to me to use a shoehorn... After that he keep his voice high and tells me their shoes are all new, if I don't use a shoehorn will damage their products. Then he said entire store only has one shoehorn, I have to wait for a guy who was using it now... ? I was there trying to buy a pair of shoes for work, this guy completely destroyed my mood, I yelled him back and ask him you should buy more shoehorn and walked out. I picked other brand and spent about $100 for a pair of shoes and I loved it. From now, no more Clarks on my shopping list.
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October 2023 by Congregational President
This store is amazing! Highly recommend this store! The staff is so great and friendly! You need to shop here!!
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October 2023 by HNLC Secretary
I have nothing but good to say about the store and the staff. Very helpful, knowledgeable and friendly.
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October 2023 by Julian Flores
Terrible experience with the obese Caucasian girl named Jessica according to her coworker. She just stood there and was being very rude to me. The store is a mess and there are so many boxes throughout the store. Never coming back because of Jessica
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June 2023 by Thuc Pham
I had a very negative experience with this shop located in the Clarksburg Premium Outlet in along the i270 in Maryland.On the Memorial Day, 5/29, my wife and I were there to buy some shoes. After we paid for the shoes, I asked for an extra bag. One of the shop assistants told us the extra bag would cost 50 cents. My wife and I thought it might not be necessary so we told the shop assistant that we would not take it.As we turned around and walked to the door, the shop assistant and another lady, who might be the store manager (she identified herself as such in the past to my wife), talked with each other loudly enough for us to hear: "Wow, 50 cents are a lot," "Yes, 50 cents are a lot"...Since one of them is the store manager, I would like to ask their higher management what kind of customer service was that and what they meant by saying so with the intention for their customers to hear.
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March 2023 by Amy H.
I took my 91 year old mother to look for a difficult size. The young man helping us could not be sweeter, more helpful or attentive. The service was A+++++. There was a young lady working there who was very attentive as well. Both young employees are an asset to this Clark's store.
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December 2022 by Diwakar Shankar
A great outlet with very good collections of shoes with some great discounts. Place is tightly packed because of the arrangement of shoe racks but its still okay. Their buy two for 100$ is a great deal.
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November 2022 by Meyjan85
Variety of stores to most peoples liking. Good prices, good offers, and staff ready to assist. Food court with different kinds of food and vending machines.
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August 2022 by J Allison
Good selection, but not as good as in prior visits. Seems to be going downhill. Still though, lovely employees and Clark's quality can't be beat
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July 2022 by Bonnie Maurer
Is going to buy a pair of shoes but employees didn't pay any attention so I didn't
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June 2022 by debra barker
Fairly empty store yet no one approached me to offer help
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June 2022 by Mark P
2 for hundredDoesn't matter if 1 shoe is 90No leeway2 for 100 can't do anything better
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April 2022 by Sameh Rahief
Good deals. See the picture, Can you tell which color is better
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April 2022 by J Awono
Good selection, but not as good as in prior visits. Seems to be going downhill. Still though, lovely employees and Clark's quality can't be beat
